Travelport

Role Description We are seeking a zTPF Platform & Systems Engineering Manager. Our Platform and Systems Engineering teams enhance and maintain the stability of the zTPF complexes by providing high quality technical expertise and delivery for our zTPF platform, operating systems, and database. As zTPF Platform & Systems Engineering Manager, you will work with other Infrastructure Engineering leaders and teams, zTPF Systems Engineers, Hardware Engineers, and Support teams performing daily activities ranging in complexity. You will be responsible for the leadership of teams who design, configure, test, maintain, and operate Travelport’s zTPF mainframe infrastructure. You will own and drive work efforts through all stages of the requirements, design, development, quality, and implementation life cycles. The successful candidate will be a self-motivated, talented, technical, proactive person who embraces team culture, challenges, problem solving, and has a proven track record of delivering. - Lead a growing technical team responsible for the zTPF operating system, zTPF file support, and mainframe hardware. - Provide functional leadership for critical zTPF operating system, zTPF database, and mainframe platform capabilities, including new functionality, integration of IBM APARs, and maintenance of proprietary operating system modifications and utilities. - Provide functional leadership of the mainframe hardware configuration (CPU, DASD, VTS, HMC and FICON Directors), inclusive of hardware planning lifecycles, vendor engagement for upgrades, and production support of repair actions. - Collaborate with domain subject matter experts to identify strategies and align product management roadmaps with priorities and staffing capacity. - Apply knowledge of software engineering principles and quality concepts in the design, development, and maintenance of multiple components for a diverse family of products. - Understand integration and impact on adjacent systems, as well as short and long-term impact of technical decisions. - Collaborate with key stakeholders (architecture, security, application engineering, infrastructure engineering, project management, product, quality, etc.) to ensure solutions meet business requirements, including delivery quality, cost, timelines, and compliance. - Generate, communicate, and implement ideas to improve systems and/or streamline delivery. - Responsible for relationship building with key Travelport strategic customers. - Deliver production support services, including monitoring, troubleshooting, problem resolution, and maintenance including escalation to vendors for service restoration and problem resolution. - Provide 24x7 on-call availability and support as a point of escalation for team members. Qualifications - Proven and current experience leading teams that develop, deploy, and support zTPF operating system, zTPF database, and/or zTPF communications functions and associated infrastructure. - Lead and manage performance of direct reports to create a high performing team and proactively grow capabilities and develop talent. Ensure team goals and commitments are delivered. - Manage operating model, timelines, budgets, and growth of team members leveraging corporate management tools – i.e. Jira, PPM, OpenBlend, etc. - Proficient written and verbal communication skills with ability to communicate technical information in a clear and succinct manner. - Executive presence and comfortable presenting with all levels of management. - Strong negotiation, project management, task delegation, and organizational skills. - Self-motivated with ability to multi-task and embrace an ever-changing environment, competing priorities, and high expectations. - Strong desire to spend time with customers and integrate feedback in future work efforts. - Understanding of IBM software and hardware technologies - architecture, operating systems, database, hardware, security, compliance. - Conceptual understanding of zTPF control program internals and zTPF database management. - Logical understanding of zSeries hardware – Central Electronics Complexes (CEC), Direct Access Storage Device storage (DASD), Virtual Tape Server storage (VTS), Hardware Maintenance Consoles (HMC), FICON Directors and other peripheral hardware. - Ability to navigate adjacent systems such as z/VM, z/Linux, and z/OS. - Knowledge of zTPF development and testing tools, such as zTPFGI, IBM Toolkit, CP trace, z/Linux, maketpf, VPARS, VTAPE. - Strong technical aptitude with strong problem-solving and critical thinking skills. - Knowledge of ITIL principles and processes. - Are always ready to give it your all and deliver high quality work. - Excited to use your creativity and innovative thinking to try new things. - Take responsibility and own your work. - Are courageous and ambitious to challenge what’s been done before. Benefits - All jobs are eligible to participate in our bonus program with payouts subject to individual and company performance. - Comprehensive benefit program that includes medical, dental, vision, employer paid Disability and Basic Life Insurance, Voluntary life options, and a competitive 401(k) match. - Generous paid time off policy and an annual volunteer day off. - New Child leave policy: birthing parent receives sixteen weeks of paid time off, non-birthing parent receives eight weeks of paid time off.

Title: Business Development Manager Location: Remote, United States Department: New Business Development (incl. Telesales) Job Description: Description NEW BUSINESS DEVELOPMENT MANAGER| REMOTE- THE AMERICAS Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, long-awaited bucket list trip or that overdue school reunion. While we can’t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it. We’re hiring right now for a Business Development Manager, Americas! Search for #Travelport on LinkedIn and hear from our amazing team. How you’ll make an impact: The New Business Development Manager, Americas will play a pivotal leadership role in driving new business and revenue growth and nurturing strong agency relationships in the US, Canada and Latin America. This position will have responsibility to formulate, direct, organize, plan, develop, and execute sales strategies, processes and methodologies with total responsibility for a team of business development and technical sales managers. This role is highly focused on new business development, with responsibility for expanding Travelport’s footprint through the full sales cycle, from proactive lead generation and prospecting to contract negotiation and post-sale follow-up. The position drives aggressive growth initiatives, revenue generation, and market share expansion, with a strong emphasis on identifying and closing net-new opportunities. The role requires proven experience within the travel industry and high-tech, solution-based sales environments, including deep understanding of travel technology, agency ecosystems, and market dynamics. Success in this position depends on the ability to build senior-level relationships, lead complex consultative sales processes, and actively network across the travel sector to unlock new revenue streams. Your role in action: - Develop, implement, and execute aggressive strategic sales initiatives and annual sales plan. - Establish sales and business development strategies, growth plans, programs, and functions to achieve revenue and market share targets. Identify objectives and key metrics to achieve results and measure progress. - Inspire outstanding performance from all levels of the sales organization through elimination of silos, removal of barriers, and encouragement of collaboration to enable unwavering commitment to Travelport’s success. - Foster a culture of accountability and relentlessness, serving as a true leader of the business in all areas of sales and business development, and working cross-functionally with other key leaders. - Expand Travelport’s footprint in the Americas by executing all phases of sales, from initial lead generation to post sales follow-up. - As a member of the Global Business Development leadership team, participate in strategy formulation and key decisions across the business. - Conduct in-depth analysis of current and anticipated business conditions affecting Travelport’s offerings and customer requirements. - Build and strengthen relationships with the C-suite executives in key prospects and strategic ecosystem partners. - Constantly evaluate sales operations to improve efficiency, effectiveness, and reliability of the sales team, in accordance with agreed sales methodology, ensuring the appropriate use of CRM tools. - Drive an aggressive, outward-facing, proactive, sales team to deliver revenue and growth targets. - Prepare and manage standard quotations and proposal information; work with other teams to create and finalize contracts. - Oversee the sales team’s planning and activities to gauge pipeline health, monitor performance, help uncover opportunities, manage issues, provide assistance, and stimulate sales production. - Maintain a deep understanding of Travelport’s competitors’ products, capabilities and market strategies. - Creation and optimization of efficient campaigns to improve brand awareness and stimulate market demand. - Clarify team roles, objectives, KPIs and purpose and hold team accountable to performance expectations. - Responsible for achieving quarterly and annual sales targets and oversees the sales budget. - Actively prospecting & networking to leverage strategic opportunities. - Serve as the lead salesperson for select strategic sales opportunities, being directly responsible for all aspects of those pursuits. - Participation at key travel events as speaker and/or panelist. - Proactively research, identify and target prospective business and new revenues opportunities through existing and growing network of relevant contacts to develop and maintain a new business sales plan within the market. - Provide accurate forecasts and reports on activity and sales performance to the VP Sales. Could this be you? - 7+ years sales experience in value and consultative complex sales leadership and account management; roles with a proven track record of achievement against target and personal objectives. - 7+ years’ experience successfully managing teams with the ability to engage, influence, persuade, and leverage internal resources. - 7+ years’ experience proven ability in a solution selling capacity within high-tech and travel industry. Ideal candidate will have knowledge of Travelport’s Products, Support & Services offerings within the travel agency vertical. - Proven experience within the travel industry and high-tech, solution-based sales environments - Excellent verbal and written communication. - Ability to engage and inspire at all levels both internally and externally. - Strong problem-solving skills, resourceful and exercises creative thinking. - Ability to act as a change agent with an open and flexible approach. Discover why our teams love working here: Where do we start? Our benefits package includes: We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance. We offer a comprehensive benefit program that includes medical, dental, vision, employer paid Disability and Basic Life Insurance, Voluntary life options, a competitive 401(k) match, as well as many other voluntary benefits to fit your specific needs. We make health and wellness a priority and offer a generous paid time off policy, hybrid working model, as well as contributing to our communities with an annual volunteer day off. We also offer a New Child leave policy, where the birthing parent receives 16 weeks of paid time off, and the non-birthing parent receives 8. Salary: $100,000 + bonus The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. Search for #lifeattravelport for our employee stories on LinkedIn! Your journey at Travelport starts here. Our application process is quick, easy, and hassle-free — apply in just a few minutes! We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.

Title: Deem-Technical Support Analyst Location: Remote, United States Work Type: Remote, Full Time Job ID: 2645 Department: Systems Engineering Job Description: Go wheels up with your career. Join Deem to turbocharge your career and make a difference to travelers everywhere! What’s Deem? At Deem, we create powerful, intuitive solutions for booking and managing corporate travel. Deem puts the traveler at the center of everything we do. Travelers can manage their corporate travel needs with ease and on the fly, while companies can apply policy and control costs. Deem's mission is to transform travel while expanding our footprint in the marketplace. There is enormous opportunity to impact the company and innovate travel, while working with a team that has a shared passion of taking the company to the next level. The company is headquartered in Oakland, California. Deem is a wholly owned and independently run subsidiary of Travelport, a global technology company that powers travel bookings for hundreds of thousands of travel suppliers worldwide. How you’ll make an impact: Our mission is simple. We make business travel less complicated for travelers, less costly for employers and more profitable for service providers. Using our industry-leading software solutions, employees book travel and car service and report those expenses faster and more easily than ever before. Corporations control costs more effectively. Travel management companies deliver more engaging customer experiences. Car service operators benefit from new efficiencies and widen their customer reach. In other words, everybody wins. We've helped thousands of forward-thinking companies modernize their systems, improve travel management and save money. Deem is backed by leading venture capital funds as well as corporate and private equity investors. The company is headquartered in San Francisco, CA and has an office in Bangalore, India. The Technical Analyst is the first point of contact in the Customer Service Group for research and resolution of routine issues or problem reports. The Technical Analyst uses documented troubleshooting procedures to evaluate the case, articulate an actionable problem statement, and define an appropriate course for escalation. Maintaining detailed case notes and ongoing status updates, the Technical Analyst will follow the case to resolution and/or closure in accordance with client service agreements and SLAs. The Technical Analyst will monitor daily feeds, notifications (failed booking, points for purchase, auto-cancel, etc.) and ongoing case volume for trends; formulate impact statements and escalate or advocate for fixes as appropriate. Your role in action: The Customer Success team works with internal and external resources to continually develop and deliver operational and product support to Deem, Inc. partners, merchants, customers and users of our ecommerce procurement, travel & expense management solutions. This is an individual contributor role responsible for identifying innovative solutions to complex service requests. This role serves as a technical/functional specialist and works independently with guidance only in the most complex situations. This role is instrumental in representing the voice of the customer internally. The Technical Support Analyst will provide training and support to the customer on the effective configuration and use of the product, and will troubleshoot and resolve or escalate any problem reports. This role will work closely with the account team, product management and engineering to report and manage issues that affect the efficacy and usability of our applications. - Research and respond to incoming (phone calls, emails, or case files) service requests and problem reports from customers. - Maintain detailed and up to date case notes containing actionable problem statements, impact assessments and priority levels. - Provide regular status updates to customer and account team throughout duration of case lifecycle. - Respond to service requests with detailed training instructions or resolution steps. - Document solutions, root cause and preventative measures for customer-oriented issues. - Verify features, fixes, and re/solutions in the production environment. - Participate in cross functional teams and projects; provide on call support to war rooms as assigned. - Document trends, and assess operational opportunities to increase service quality or efficiency. - Represent the voice of the customer to other Deem groups. - Help establish and maintain departmental SOPs and build knowledge base. - Mentor and train less experienced peers. - Additional duties as assigned. Could this be you? - 3+ years’ experience in technical product support or helpdesk environment: SaaS, ecommerce, web based software applications. - Proven track record for effectively managing high volume caseload providing technical and consultative support to customers. - Proficiency with troubleshooting and resolving complex technical issues. - Domain expertise in travel required; financial, procurement, or other business services desired. - Self-starter with proven abilities in organizational, conceptual, and logical problem solving. - Ability to manage assignments that are of diverse scope and complexity and require significant initiative and judgment. - Effective phone and email communication skills; excellent verbal, written, presentation and interpersonal skills. - Capable of working independently with minimal supervision. - Flexibility to work shifts and/or on call time as business needs dictate. - Desired Education, Skills, Certification - Proficient in use of internet, MS Excel, MS Word, MS Outlook. - Experience with multiple helpdesk automation tools such as SalesForce.com, ZenDesk, JIRA. - Working knowledge of JavaScript, XML, GDSs. - Bachelor’s Degree or equivalent experience. Benefits of working at Deem This role is bonus‑eligible, and bonus awards are performance based and governed by the applicable annual bonus plan terms. We offer a comprehensive benefit program that includes medical, dental, vision, disability, life, a competitive 401(k) match. We make health and wellness a priority and offer a generous paid time off policy as well as contributing to our communities with an annual volunteer day off. Salary Target/Range: $85,000

Title: New Business Account Manager Location: - Level 10, MELBOURNE, Victoria, 3004, AU - SYDNEY, NSW, AU Job Schedule: Full-time, Hybrid Job Description: BUSINESS DEVELOPMENT MANAGER | COMMERCIAL SALES | HYBRID SYDNEY OR MELBOURNE Travel obsessed? Big tech fan? Hey, you're in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can't solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we're looking for the best thinkers to help us do it. We're hiring right now for a Business Development Manager! Search for #Travelport on LinkedIn and hear from our amazing team. How you'll make an impact: With a focus on the Small to Medium sized customer tier (SMB), you will look to win new customers and business in the region via the telephone and video link. We are a growing business so there is lots of opportunities to success and you will need to be prepared to grow your career and enjoy yourself. Responsibilities: New Business Obtaining new business with the overall objective to grow revenue. The role will focus on identifying, qualifying, driving, and ultimately closing opportunities over the telephone. This is the core part of the role and makes up 100% of the daily activities. What we look for/who would prosper in this role? - Good interpersonal skills, possessing a high degree of self-motivation, confidence, assertiveness, and an ability to respond to rapidly changing environments. - Demonstrates excellent communication skills, and resilience to satisfy customer needs with a solution. - Thrives when figuring things out and likes a challenge. - Must be able to manage time effectively, work with minimum supervision and be a team player. - Committed to excellence in Team dynamics, Sales, and Customer Service, and must possess reserves of energy, enthusiasm, and a positive approach. As we evolve and grow as a business, so will you. You will thrive within an inclusive and diverse workplace where you are encouraged to think differently, and have the courage, confidence & ambition to challenge what's been done before, and be bold to win! Where do we start? Our benefits package includes: Base salary:100k + bonus plan Competitive salary package, 20 days annual leave per annum, sick leave, pension contribution and a hybrid working model. Search for #lifeattravelport & #travelportGDL for our employee stories on LinkedIn! Your journey at Travelport starts here. Our application process is quick, easy, and hassle-free - apply in just a few minutes! We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.

Manager Cyber Security | Atlanta US Location: Atlanta United States Job Description: Travel obsessed? Big tech fan? Hey, you're in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can't solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we're looking for the best thinkers to help us do it. We're hiring right now for a Manager Cyber Security! Search for #Travelport on LinkedIn and hear from our amazing team. How you'll make an impact: Lead and manage security incidents across Travelport's environment, acting as incident commander during cyber and fraud events. Oversee day‑to‑day security operations, threat hunting, and monitoring, while guiding Level 1-3 analysts and MSSPs. Drive continuous optimization of security tools (SIEM, IAM, WAF, IDS, DLP, Vulnerability Management, malware and AI-driven capabilities), and establish clear metrics, procedures, and response standards to protect enterprise assets. Your role in action: - Lead activities to tune and optimize all Security tools used in the Travelport environment (IAM, WAF, IDS, Vulnerability Management, DLP, SIEM, Anti-Virus, IDM, IOC ingestion, malware analysis, AI usage, etc). - Manage security operations day to day tasks and responsibilities as well as threat-hunt activities and security monitoring activities and actions of level 1, 2, and 3 security analysts both full-time employees and MSSP. - Create and maintain security metrics for immediate requests as needed for reports and distribution. - Create, develop, and maintain standard practices and procedures to respond appropriately to internal and external threats. - Assess potential risks and vulnerabilities in the network by establishing status quo for the networks and recognizing any deviations in order to provide actionable recommendations in the event of malicious activity. - Review risk and security assessments of applications, databases, servers and networking technologies where applicable for tuning of detection rules and alerts within security monitoring solutions. - Follow Information Security process, policies, and procedures congruent with standards and industry best practices. - Lead and provide oversight for Security Operations team in monitoring activities and events in Travelport's environment to ensure that anomalous behavior is detected, identified, classified and acted upon where appropriate. - Manage Cyber Security Engineers on new security projects. Research new security tools, applications and solutions for best fit in Travelport's environment. Perform RFP's, POC's, infrastructure build out, testing, production roll out, configurations, run books, etc. - Develop and execute corrective action plans and remediation plans when issues are identified in order to mitigate the risk of exploitation. Could this be you? - 10+ years of experience in cybersecurity, security operations, or related technical domains. - Proven experience leading and supervising individuals and teams, including work assignment, performance evaluation, decision-making, and delivery timelines. - Recognized as a subject matter expert, with exposure across multiple applications and adjacent systems. - Strong experience planning and managing multiple projects or teams simultaneously. - Deep technical expertise in at least one core security domain or product, with solid knowledge of adjacent systems. - Hands-on experience optimizing and improving security processes, metrics, and operational controls. - Strong understanding of enterprise application delivery and how multiple systems or products integrate to support business and client needs. - Ability to quickly assess environments, identify gaps, and recommend scalable improvements. - Information Systems, Network Security Engineering, or equivalent combination of education and experience preferred. - Security certifications highly preferred: CISSP, CISA, CISM, ISSAP, OSCP, OSWP. - Additional industry certifications are a plus: CCNA, CCNP, CCIE, MCSE, CCSA, CCSE, CCSM. Discover why our teams love working here: Offer:160k Where do we start! Our benefits package includes: We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance. We offer a comprehensive benefit program that includes medical, dental, vision, employer paid Disability and Basic Life Insurance, Voluntary life options, a competitive 401(k) match, as well as many other voluntary benefits to fit your specific needs. We make health and wellness a priority and offer a generous paid time off policy, hybrid working model, as well as contributing to our communities with an annual volunteer day off. We also offer a New Child leave policy, where the birthing parent receives 16 weeks of paid time off, and the non-birthing parent receives 8. We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.

Business Development Manager, Americas (US, Canada) Travelport is a place of opportunity. It’s our incredible team that makes our company great – our people drive our winning culture. What’s Travelport? Travelport is a worldwide travel retail platform. Our next-generation marketplace connects buyers and sellers that share our passion for delivering exceptional travel experiences. Unconflicted and independent, we are reinventing a simpler future for travel’s complex ecosystem. What does a successful Director of Business Development, Americas do? The Business Development Manager, Americas supports new business growth across the US, Canada, and Latin America by assisting in prospecting, qualifying opportunities, and supporting the sales pipeline. This role is ideal for someone early in their commercial career who is eager to develop consultative sales skills within a global, matrixed organization. You will work closely with Business Development Managers and Sales Leadership to help identify opportunities, engage prospective customers, and ensure accurate pipeline management. This is an individual contributor role focused on execution, learning, and growth. This role is remote in the US and reports to a Business Development Manager or Sales Leader. Key Responsibilities Support outbound and inbound business development activities, including prospecting, lead qualification, and initial outreach across assigned territories. Assist in managing early stages of the sales cycle, including discovery calls, needs assessment, and meeting coordination. Research target accounts, travel agencies, and decision-makers to support personalized and relevant outreach. Maintain accurate and timely updates in CRM systems (e.g., Salesforce), including account notes, activity tracking, and opportunity stages. Collaborate with marketing and sales teams to align messaging, campaigns, and outreach strategies. Support pipeline tracking and reporting by ensuring data accuracy and consistency. Participate in ongoing training to build knowledge of Travelport’s products, competitive landscape, and travel industry trends. Assist senior team members with follow-ups, proposals, and post-meeting actions as needed. What We’re Looking For 1–2 years of experience in a sales, business development, customer-facing, or commercial support role (B2B SaaS or travel industry exposure is a plus). Strong written and verbal communication skills with a high level of English proficiency. Comfortable with outreach activities such as emails, calls, and virtual meetings. Organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment. Familiarity with CRM tools such as Salesforce, Oracle, or similar systems (hands-on or academic exposure acceptable). Motivated, coachable, and eager to develop a career in sales or business development. Analytical mindset with the ability to learn how to qualify opportunities and understand customer needs. As we evolve and grow as a business, so will you. You will thrive within an inclusive and diverse workplace where you are encouraged to think differently, and have the courage, confidence & ambition to challenge what’s been done before, and be bold to win! Target Salary Range: $65,000 – $72,000 USD annually + commissions This range includes base salary plus variable incentive and will be finalized based on experience, qualifications, and geographic location. These are just a few of our employee’s favorite benefits/perks Competitive Salary and Bonus plans. Strong focus on the future with 401K and Employee Savings Plans. Competitive Healthcare Benefits; including medical, dental, vision and disability. Exceptional PTO package. Dynamic Diversity & Inclusion as well as Community Commitment Programs. For sales roles, the range provided is the roles’ On Target Earnings ("OTE") range , meaning that the range includes both the sales incentive (variable) rewards, bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Travelport and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and geographic location. This role is not eligible for employer Visa sponsorship. Interested? We’d love for you to get in touch! We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.