Role Description The Manager, Enrollment Fulfillment Operations is responsible for leading a remote team supporting enrollment fulfillment operations within Group Insurance Sales. This role oversees operational execution, employee development, process optimization, and cross-functional collaboration to ensure timely, accurate, and compliant delivery of enrollment materials and requests. The position plays a key role in driving operational excellence initiatives, enhancing customer experience, and supporting organizational scalability and change management efforts. What You’ll Do: - Team Leadership & Employee Development - Lead, coach, and develop a high-performing remote team of Enrollment Fulfillment Analysts through ongoing feedback, mentorship, performance management, and career development planning. - Foster a collaborative, accountable, and continuous improvement-oriented team culture focused on operational excellence and customer experience. - Support employee engagement, succession planning, and capability development across the team. - Establish clear performance expectations, monitor team productivity, and ensure alignment with organizational goals and service standards. - Provide leadership support and communication during operational, organizational, or process changes. - Operational Excellence & Continuous Improvement - Lead operational excellence initiatives focused on improving efficiency, scalability, quality, and service delivery across enrollment fulfillment operations. - Evaluate workflows and identify opportunities to optimize processes, improve operational readiness, and enhance customer outcomes. - Utilize operational metrics, reporting, and productivity insights to support data-driven decision-making and workload management. - Promote a culture of innovation and continuous improvement through process standardization, workflow enhancements, and operational modernization initiatives. - Develop, maintain, and enhance Standard Operating Procedures (SOPs), training documentation, and operational resources to support consistency and scalability. - Enrollment Fulfillment Operations - Oversee day-to-day enrollment fulfillment operations to ensure timely, accurate, and compliant delivery of enrollment materials and requests. - Monitor workload distribution, team capacity, operational priorities, and turnaround expectations to ensure service level commitments are achieved. - Support high-volume or high-priority enrollment requests as needed, including review and oversight of enrollment materials. - Ensure all enrollment and marketing materials comply with New York Life branding, compliance, and regulatory standards. - Provide consultative support and quality oversight for requests originating from Enrollment Consultants, Distribution partners, and internal stakeholders. - Cross-Functional Partnership & Change Leadership - Collaborate closely with Marketing, Distribution, Enrollment Solutions, Operations, Compliance, and other matrix partners to support operational readiness and seamless execution. - Lead and support change management efforts associated with operational enhancements, new processes, systems, and workflow improvements. - Partner with stakeholders to improve communication strategies, operational engagement models, and cross-functional efficiencies. - Serve as a liaison to leadership to maintain visibility into strategic priorities, operational risks, and improvement opportunities. - Support organizational initiatives aimed at enhancing scalability, service delivery, and customer experience outcomes. Qualifications - Bachelor’s degree or equivalent work experience in operations, business administration, insurance, or a related field. - Experience leading and developing teams within operations, enrollment, customer service, or insurance-related environments. - Strong operational management and process improvement capabilities with the ability to manage competing priorities in a fast-paced environment. - Demonstrated ability to analyze operational data, monitor performance metrics, and drive informed business decisions. - Excellent verbal and written communication skills with the ability to collaborate effectively across teams and levels of the organization. - Strong organizational, problem-solving, and relationship management skills with a focus on delivering high-quality customer outcomes. Requirements - Experience supporting enrollment fulfillment, group insurance, employee benefits, or related operational functions. - Knowledge of workflow optimization, continuous improvement methodologies, or operational excellence practices. - Experience leading remote or geographically dispersed teams. - Familiarity with compliance, branding, and regulatory considerations related to insurance enrollment materials. Benefits - We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. - Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

Role Description The Regional Sales Manager (RSM), Small Business position is an outside sales role primarily focused on direct selling, with some opportunities in partner sales. The RSM will manage all aspects of the sales process, with a primary focus on net new business, prospecting, and closing opportunities. The successful candidate will achieve sales goals and generate overall on-target earnings from commissions. - Partnering with automotive dealers, brands, or groups in a territory to introduce the products and programs to key decision-makers. - In-depth knowledge of all company products and programs. - Ability to manage a pipeline with multiple accounts and partners. - Proven success in prospecting, building a pipeline, and moving opportunities through the sales cycle. - Ability to present first-hand knowledge of competition, competitive issues, and products. - Attending and participating in sales meetings and trade shows. - Accurately and consistently track all communications and details in Salesforce. - Ability to aggressively drive partners to maximize sales through best practices, support, and training. Qualifications - Demonstrated success in outside sales experience or in a Sales Manager role. - Strong knowledge of the automotive industry. - Sales experience in technology (SaaS) preferred. - Proficient in Salesforce, Microsoft Office, and Google Platforms. - The ideal candidate is an extremely motivated self-starter eager to always learn and improve. - Must be able to work effectively in a team environment. - Must maintain the highest level of professionalism and integrity as a representative of the Impel brand. - Solid experience in opportunity qualification, pre-visit planning, call control, account development, and time and territory management. - Success in qualifying opportunities involving multiple key decision-makers. - Frequent overnight travel is required, often up to several hours of driving per day. - Self-motivated, with high energy and an engaging level of enthusiasm. - BA/BS degree or equivalent combination of education and work experience.

Area Distributor Manager - Houston, TX United States of America Houston, TX, USA Job Description Job ID R-102376 Team Field Sales Location US, Houston, TX, US Job Description: Job Description As an Area Distributor Manager (ADM), you will play a critical front-line sales role, driving Kraft Heinz's Away From Home market share and profitability within a designated geographic territory. This is not a traditional sales role-we are looking for a candidate who takes full ownership of their business, excels at selling solutions, and has a proven track record of winning new business. The ideal candidate will be a leader, influencer, and activator from day one, collaborating with both internal and external stakeholders. This role provides direct contributions to Kraft Heinz's business growth while offering valuable sales experience that can be leveraged for future career opportunities. Essential Functions & Responsibilities - Lead the assigned geographic market in the Foodservice Field Sales organization, driving branded market share and profitability in alignment with Kraft Heinz values. - Execute all elements of the Foodservice ADM playbook to ensure market success. - Develop and implement profitable sales strategies with local distributors, collaborate with brokers and assist operators as needed. - Build and maintain strong distributor relationships, supporting local events and initiatives. - Drive penetration of high-priority SKUs, focusing on strategic, branded, and profit-oriented products. - Identify and manage a pipeline of high-value sales opportunities, collaborating with the Sales Operations Planning team, Finance and Supply. - Own the bottom-up sales planning process for your territory, crafting data-driven proposals based on customer needs and market insights. - Lead the full sales cycle-from generating interest to securing commitments and closing deals. - Meet and exceed assigned revenue targets. - Manage trade budgets related to distributors, as well as business and travel expenses. - Execute quarterly and annual sales and marketing priorities, including new product launches and limited-time offers. - Support the Sales Ops & Planning team by accurately forecasting product demand and submitting Volume Submission Forms (VSFs) for new and renewed business. - Establish Joint Business Plans (JBP) with distributors, ensuring regular reviews and execution of agreed-upon actions. - Support the Order to Cash process by assisting with distributor orders, resolving invoice discrepancies, and managing payment-related issues. Expected Experience & Required Skills - Bachelor's degree in business, marketing, sales, or a related field preferred (or equivalent experience). - 1 to 3 years of sales experience, preferably in foodservice, consumer packaged goods (CPG), or a related industry. Prior experience managing distributor relationships and working with foodservice operators in strongly preferred. - Experience in direct sales, account management, or business development within the foodservice or hospitality industry is beneficial. - Ability to analyze sales data, market trends, and financial reports to make informed business decisions. Includes the ability to leverage data to track sales performance, plan effectively, and develop winning strategies. - Proficiency in building and executing sales plans, including developing joint business plans (JBPs) and forecasting demand. - Strong business acumen with the ability to differentiate high-value sales opportunities from less profitable ones. - Exceptional verbal and written communication skills, with the ability to present and sell concepts effectively to both internal and external stakeholders. - Strong relationship-building skills, with the ability to foster long-term partnerships with distributors, brokers, operators, and key decision-makers. - Experience in collaboration cross-functionally with marketing, supply chain, finance, and sales operations teams. - Knowledge of supply chain operations, order-to-cash processes, invoice resolution in a foodservice environment. - Understanding of pricing structures, rebates, and contracts in a distributor-based sales model. - Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook), and CRM tools (e.g., Salesforce). - Ability to adapt selling strategies to virtual platforms (MS Teams, Zoom, Google Meet, FaceTime, etc.). - Ability to lift up to 50 pounds when needed. - Valid driver's license and ability to meet MVR requirements. - Willingness to travel overnight as needed (frequency varies by territory). Work Environment & Schedule This is a remote-based role that can be performed from a home office, with travel required based on business needs. The position follows a salaried, exempt schedule, allowing flexibility to meet customer and internal expectations, which may include occasional early mornings, evenings, or weekends. Regular domestic travel within the assigned geographic territory is expected, including overnight trips as necessary. The role requires in-person engagement with customers, distributors, and internal teams to drive business objectives effectively. To support travel needs, this position is eligible for a company-provided vehicle or a car allowance. Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values. New Hire Base Salary Range: $77,800.00 - $97,300.00 Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families. You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs Financial - 401k, Life, Accidental Death & Dismemberment, Disability Location(s) Employee's Home - National Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.

• Serve as the entry point for customer engagement, partnering with Sales during pre-sales to shape deal strategy, qualify solutions, and define success criteria • Lead adoption and usage, and enable successful renewals by translating Ookla’s data and network intelligence into actionable customer outcomes • Collaborate closely with Network Intelligence, Services, Product, and Engineering to ensure customers fully realize value from Ookla solutions, partnering with Services for implementation execution. • Partner with Sales and Network Intelligence to deliver technical demonstrations, value narratives, and use-case walkthroughs that support deal qualification, adoption, and expansion • Translate technical demos and analytics outputs into business-relevant value stories aligned to customer priorities and success criteria • Act as a trusted point of coordination for customer needs, questions, and escalations across internal teams, ensuring the right owners are engaged at the right time • Bring customer feedback, regional context, and market insight back to Product and leadership to help shape priorities • Build strong, lasting relationships with customer technical and business stakeholders across LATAM