Role Description The Finance Manager is responsible for financial program execution, including vendor management, in support of Customs and Border Protection Inspection Technology programs at the ILD facility in Lorton, VA. The Finance Manager is responsible for the effective use of resources in meeting the requirements of providing quality maintenance, logistics, and relocation services. A successful candidate will be well-organized, have strong attention to detail, and be able to handle multiple tasks simultaneously in a fast-paced environment. - Provide day-to-day financial guidance and leadership. - Ensure accurate and timely financial execution and reporting, including purchase orders, purchase requisitions, and timely payment of vendors. - Act in accordance with company policies and procedures and applicable laws. - Manage time keeping, required training, and onboarding. - Establish and maintain a consistent cadence of vendor meetings. - Perform quarterly review of vendors, including performance measurements and feedback. - Provide weekly input to WAR. - Generate Monthly Status Report – coordinate resources, prepare draft, provide draft to program leadership for peer review prior to monthly submission. - Resolve problems, complete audits, and identify trends. - Plan, direct, and coordinate financial activities across the program. - Monitor and review all directorate activities, including cost, operational budgets, staffing requirements, subcontracts, and risk mitigation. - Direct maintenance and logistics elements of both prime contract and subcontracts. - Coordinate with other management team members to direct activities of assigned personnel. - Assist in resolving contractual issues with the Program Manager and parent company procurement personnel. - Ensure compliance with environmental, safety, and security requirements. - Review technical documentation and provide requested/required reports to customers and corporate elements. - Assist the Program Manager and/or DPM in gathering and documenting Program Management Review and/or Weekly Activity Report (WAR) data for presentation to the customer and corporate elements. - Prepare scheduled and ad-hoc financial reports. - Prepare and submit Deliverables as directed. - Keep detailed financial records of Lorton and Albuquerque activities. - Review and approve/disapprove vendor invoices. - Participate in continuous process improvement projects. - Plan, direct, and manage any special engineering projects if required. - Other duties as assigned. Qualifications - Bachelor’s degree or other position-related discipline with an advanced degree or documented experience in business or finance. - 7+ years of leadership experience in government contracting. - 5+ years of financial management. - 5+ years of personnel management. - Recent and verifiable experience on a contract similar in size and scope. - Familiarity with Costpoint is desired. - PMP Certification desired. - Ability to pass a CBP Background Investigation (BI). Requirements - Familiarity with Costpoint is desired. - Knowledge of the federal government contracting environment. - In-depth knowledge of government procurement regulations, DHS policies and procedures, and Federal Travel Regulations. - Maximo CMMS knowledge desired. - Strong Financial skills required. - Must demonstrate critical thinking and problem-solving skills, a strong work ethic, and the ability to be a self-starter. - Excellent writing, presentation, verbal skills, report preparation, and technical writing required. - Ability to plan, organize, schedule, and direct varied programs and tasks involved within the daily activities of the contract. - Proficient in all Microsoft Office Suite applications. Benefits - Opportunities for professional development and career growth. - Supportive culture that encourages team members to do their best work. - Well-being programs and flexibility for a healthy work-life balance. - Focus on corporate citizenship and positive social impact in communities.

• Identify opportunities to increase efficiency, improve service levels, and ensure regulatory and PA compliance through enhanced, standardized operations and governance practices • Develop and execute strategies to realize PA improvement opportunities, ensuring enterprise‑level prioritization, clear decision rights, and appropriate resource alignment • Manage multiple PA initiatives through the full project lifecycle • Support structured PA governance cycles by ensuring initiatives are evaluated, prioritized, approved, and sequenced • Utilize corporate and industry‑standard project management and governance tools to manage PA initiatives effectively • Maintain detailed and accurate PA program documentation • Compile, format, and validate review packets and governance decision materials for leadership review • Coordinate and validate market, clinical, and SME inputs for PA governance materials • Partner with analytics, medical economics, and operations teams to review financial and operational claims data • Ensure ad‑hoc PA requests are logged, tracked, prioritized, and either executed or formally deferred • Maintain a centralized PA documentation repository as the single source of truth for governance artifacts • Provide strong leadership and communicate PA program and governance status to stakeholders • Lead cross‑functional governance and working sessions to meet enterprise objectives and stakeholder expectations • Negotiate with stakeholders to secure resources, resolve cross‑functional dependencies, and mitigate risks

• Act as the technical advisor, consultant and leader for quality Monitoring, Evaluation, Accountability and Learning (MEAL) design on large and complex projects • Develop, implement and manage tools and methodologies to meet the programs’ technical requirements • Oversee MEAL activities, maintain relationships with partners and other project stakeholders to support project objectives • Utilize technical MEAL skills and knowledge to manage and analyze data, ensure donor compliance, and support learning initiatives • Provide leadership and management of technical MEAL projects throughout the program cycle • Develop, implement, supervise and strengthen data collection, management and reporting systems at all levels • Effectively manage and supervise program talent • Lead the development of program learning • Act as leader and advisor to pre-position CRS for growth opportunities in MEAL • Oversee technical assistance and capacity strengthening activities for program staff and partner organizations • Ensure timely and appropriate project expenditures in line with financial plans

• Own and lead the end-to-end CX program for a major client • Design and evolve CX frameworks, measurement systems, and operating models • Translate customer insights into clear, actionable business recommendations • Ensure alignment between CX initiatives and broader business strategy and goals • Drive continuous improvement of CX metrics (NPS, CSAT, journey KPIs, etc.) • Serve as the senior embedded CX advisor to client leadership teams • Build trusted relationships with executives across marketing, product, operations, and service • Lead workshops, presentations, and strategic sessions with stakeholders • Influence decision-making through data-driven storytelling and insights • Identify new opportunities to expand CX impact within the organization • Manage and develop a team of CX analysts / consultants / researchers • Allocate work streams, set priorities, and ensure high-quality delivery • Mentor team members and support their professional growth • Foster a high-performance, collaborative, and insight-driven culture • Oversee customer research, survey programs, and journey analytics • Ensure rigorous data quality, methodology, and storytelling standards • Partner with data and analytics teams to derive advanced insights • Translate complex datasets into executive-ready narratives and dashboards • Manage multiple CX work streams and ensure timely delivery of outputs • Coordinate across internal teams and client stakeholders • Maintain governance, reporting cadences, and program documentation • Identify risks, dependencies, and escalation paths proactively