• Design, build, and maintain Salesforce Flows (Screen Flows, Record-Triggered Flows, etc.) • Manage and optimize Salesforce configurations, including objects, fields, permissions, and page layouts • Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions • Perform data management tasks, including data imports, exports, and cleanup • Maintain and improve automation processes (Flows, validation rules, workflows) • Troubleshoot system issues and provide ongoing support to end users • Work closely with the development team on integrations and enhancements • Document system configurations, processes, and best practices

• Administer and optimize Salesforce Sales Cloud and Service Cloud environments across multiple business functions. • Configure and maintain Salesforce using declarative tools including: Flows, Validation rules, Permission sets, Profiles and roles, Record types, Page layouts, Approval processes, Reports and dashboards. • Support ongoing platform improvements and help identify opportunities to improve scalability, usability, and operational efficiency. • Manage user provisioning, access controls, permission structures, and security best practices. • Perform ongoing system maintenance including sandbox management, release testing, troubleshooting, and platform health monitoring. • Collaborate with RevOps leadership and business stakeholders to support operational improvements and reduce manual processes. • Assist in scoping requests and evaluating technical feasibility for enhancements and new initiatives. • Build and maintain reports and dashboards to support operational visibility and business decision-making. • Monitor and improve CRM data quality, consistency, and completeness.

• Configure and customise Salesforce to meet the needs of the business • Create and maintain user accounts, profiles, roles, and permission sets • Develop and implement workflows, validation rules, and process automation • Generate reports and dashboards to provide insights into sales and marketing performance • Collaborate with stakeholders to gather requirements and provide solutions • Stay up to date on the latest Salesforce features and best practices • Provide training and support to end users as needed

Role Description We are seeking a talented and experienced Salesforce Admin to join our team. As a Salesforce Admin, you will be responsible for managing and maintaining our Salesforce platform to ensure optimal performance and functionality. - Configure and customise Salesforce to meet the needs of the business - Create and maintain user accounts, profiles, roles, and permission sets - Develop and implement workflows, validation rules, and process automation - Generate reports and dashboards to provide insights into sales and marketing performance - Collaborate with stakeholders to gather requirements and provide solutions - Stay up to date on the latest Salesforce features and best practices - Provide training and support to end users as needed Qualifications - Minimum of 5 years of experience as a Salesforce Admin - Salesforce Administrator certification is preferred - Strong understanding of Salesforce configuration, customisation, and integration - Hands-on experience with Salesforce Lightning, Flow Builder, and Process Automation - Excellent communication and problem-solving skills - Ability to work independently and as part of a team - Experience working in a fast-paced, dynamic environment Requirements - Flexibility in work hours and location, with a focus on managing energy rather than time Benefits - Access to online learning platforms and a budget for professional development - A collaborative, no-silos environment, encouraging learning and growth across teams - A dynamic social culture with team lunches, social events, and opportunities for creative input - HMO - Leave Benefits - 13th Month Pay