• You’ll play a key role in helping TeamViewer deliver solutions that solve our customers’ most complex challenges. • Partnering closely with Sales and Solution Engineers, you’ll shape Professional Services estimates, Statements of Work, and RFP responses across a global portfolio. • You’ll take the lead in translating customer needs into clear, practical, and scalable solutions—working hand-in-hand with cross-functional teams to define scope, align expectations, and keep proposals moving forward smoothly. • You’ll own the end-to-end estimation process, creating accurate, compelling Statements of Work that clearly define scope, timelines, assumptions, and delivery responsibilities. • Along the way, you’ll collaborate with Solution Engineers, Project Managers, and Product teams to lead discovery, refine estimates, and ensure every proposal is aligned to what we can deliver. • You’ll also create polished, executive-ready proposals that clearly communicate the value and impact of TeamViewer’s Professional Services—while continuously improving templates, tools, and processes to drive consistency and scale.

• Design, deploy, and customize secure, scalable search solutions tailored to client requirements • Build and configure data ingestion pipelines, APIs, and backend integrations • Implement AI-powered assistants, RAG workflows, and prompt engineering strategies • Customize and extend the search platform UX and UI based on customer needs • Act as a trusted technical advisor during all phases of the implementation lifecycle • Present technical solutions to executive and stakeholder audiences • Lead workshops, training sessions, and technical deep dives with client teams • Provide ongoing support, troubleshooting, and enablement • Work cross-functionally with product, engineering, and customer success to ensure high-impact delivery • As a senior-level candidate, mentor junior engineers and contribute to internal technical best practices • Participate in roadmap planning and knowledge-sharing initiatives

Role Description We are seeking an experienced Windchill Integration Engineer to design, build, and operate integrations connecting PTC Windchill with ERP, MES, CAD, and other engineering and manufacturing systems. In this role you will own the technical integration layer between Windchill and the broader enterprise systems landscape. The ideal candidate will bring deep hands-on Windchill integration experience and a strong understanding of enterprise integration patterns, middleware platforms, and PLM-to-ERP data flows. In this role you will work closely with cross-functional partners — product, design, engineering, operations, and business stakeholders — to translate ambiguous requirements into well-engineered solutions, and will be expected to raise the bar through code review, design review, and mentorship of more junior engineers. The successful candidate brings strong engineering discipline, a clear communication style, and a track record of shipping meaningful work that holds up well in production. Qualifications - Bachelor’s degree in Computer Science, Engineering, or a related technical discipline. - Five or more years of PLM integration experience with a strong focus on Windchill. - Hands-on experience with Info*Engine and Windchill Java API. - Experience designing PLM-to-ERP integrations (SAP, Oracle). - Working knowledge of CAD integration patterns. - Experience with middleware platforms such as MuleSoft, Boomi, OIC, or SAP CPI. - Strong SQL skills and familiarity with Windchill data model. - Experience with REST and SOAP web services. - Excellent troubleshooting and documentation skills. - Strong communication and collaboration skills. Requirements - Design and develop integrations between Windchill and ERP systems (SAP, Oracle EBS, Oracle Cloud) using Info*Engine, web services, and middleware platforms. - Build CAD integrations for Creo, SolidWorks, AutoCAD, Catia, and NX with Windchill, including check-in/check-out workflows and metadata mapping. - Develop integrations between Windchill and MES, MOM, and quality systems. - Build REST and SOAP services for Windchill data using OData, Info*Engine, or custom Java services. - Implement message-based and event-driven integrations using middleware (MuleSoft, Boomi, OIC, SAP CPI). - Design and operate robust error-handling, alerting, and resubmission patterns, applying disciplined engineering practices and partnering closely with stakeholders to ensure outcomes are durable, well-documented, and aligned with broader team and platform standards. - Profile and optimize performance of high-volume integrations, applying systematic measurement, targeted improvements, and data-driven validation to deliver quantifiable gains in throughput, latency, or resource efficiency. - Lead migration efforts to retire legacy point-to-point integrations and replace them with modern, middleware-mediated patterns, planning phased cutovers, building backward-compatibility shims where needed, and ensuring each migration step is reversible and well-monitored. - Collaborate with PLM, ERP, and CAD functional teams to align integrations with business processes. - Develop integration documentation, message specifications, and runbooks, applying disciplined engineering practices and partnering closely with stakeholders to ensure outcomes are durable, well-documented, and aligned with broader team and platform standards. - Provide hands-on post-go-live and hypercare support, working closely with operations teams to triage incidents quickly, identify root causes, and drive durable fixes that improve long-term system stability. - Mentor and coach junior and mid-level engineers through code review, design review, pair programming, and structured knowledge sharing, helping the broader team grow in technical maturity and confidence over time. - Continuously evaluate emerging integration tools and patterns, assessing maturity, fit for purpose, and total cost of ownership, and make grounded recommendations on which to adopt, pilot, or defer based on real engineering needs. Benefits - Competitive base salary commensurate with experience, plus benefits.

• Quickly get up-to-speed on Zscaler’s SecOps platform, utilizing Python and APIs to configure, customize, and automate data transformations and workflows • Partner with cybersecurity subject matter experts (SMEs) to onboard new data pipelines and map diverse IT and security sources to fulfill specific customer use cases • Proactively troubleshoot pipeline health and audit customer data across environments to identify quality issues, flag security gaps, and define clear remediation steps • Collaborate cross-functionally with Sales, Product, and Services teams to translate customer needs into actionable implementation and integration plans • Communicate technical findings clearly to stakeholders and feed valuable, field-based insights back to Engineering to drive continuous product improvements