• Translate Strategy to Operations: Analyze the client's strategic goals and map them to a long-term vision utilizing Process Intelligence software. • Target High-Impact Areas: Architect the C-suite agenda by optimizing entire value chains, specifically targeting areas like procurement operations and inventory management. Integrate store-level anti-shrink detection, robotics, and automation enabling new retail concepts. • Build the Business Case: Develop robust Business Cases and AI roadmaps in support of organizations. Identify opportunities for general automation, Edge compute, and AI/ML pipelines across hybrid infrastructures. • Undertake Value Assessments: Leverage deep product knowledge as a certified Celonis Value Assessment Expert to communicate value opportunities and strategic roadmaps. • Drive Engagement Success: Head several Process Improvement workstreams for transformational programs at Fortune 500 clients. • Orchestrate the Ecosystem: Deploy Process Mining Centers of Excellence to support the deployment and operationalization of Celonis. Coordinate technical teams to deliver architecture reviews, executive workshops, demos, and technical execution. • Solve Systemic Challenges: Develop custom data models, data dashboards, and automations to identify and correct errors, and execute requirements gathering to prevent mismatches of invoices, goods receipts, and purchase orders. • Facilitate Workshops: Facilitate process mapping workshops to identify and qualify opportunities for process enhancement in Supply Chain and Finance functions. Accelerate Proof of Concepts to drive business and technology decisions. • Deliver Measurable Impact: Drive significant P&L and Working Capital savings while automating workflows to save thousands of hours of manual effort for clients. Target shaping technical strategy with an estimated $100M+ in customer ROI. • Manage Architectural Risk: Perform architectural risk reviews to validate system direction early and minimize vulnerability exposure. Partner with infosec and legal teams to define strict guardrails for AI data collection, training, privacy, and Responsible AI. • Codify Best Practices: Develop standards to analyze, automate, and improve business processes in a product-agnostic manner. Streamline deployments utilizing CI/CD and infrastructure automation concepts. • Build Strategic Partnerships: Develop meaningful partnerships with various process-oriented firms to support clients across data preparation, system migration, data warehousing, and process mining use case needs. • Innovate & Enable: Publish internally developed applications to enable customers to identify appropriate levels of inventory and take corrective action. Drive innovation utilizing IoT, computer vision, and experimental GPUs. • Expand Global Footprint: Manage multi-year regional deployments supporting multiple countries and languages for multi-national clients.

• Revolutionize relationship management and boost profitability • Create, maintain, and develop customer connections • Develop and execute cutting-edge account strategies • Identify and qualify new opportunities • Collaborate with sales team to ensure a seamless account management process • Lead one or more Portfolio or Strategic accounts • Generate new opportunities and expand existing work

• Accountable for site start-up and activation. • Deploy Global Site and Study Operations (GSSO) site strategies by qualifying and activating assigned sites. • Supports processes to optimize country & site selection activities including review and assessment of the draft potential site list & provide Pre-Trial Assessment (PTA) output for site selection. • Collaborate with key stakeholders providing country/regional level input to country outreach surveys including protocol feasibility, country SOC and medical practices (as applicable) under supervision. • Conduct study start up activities at the site level including but not limited to PTA, coordination of site activation checklist items, ICD finalization, SIV (as applicable), including management of issues that may compromise time to site activation. • Ensure all the site initiation activity including training per site activation checklist, collect and / complete necessary documentation/ systems needed for site activation. (e.g., PSR, SART, ESRA, SAC, FU Letter, Planisware, ISF/eISF etc.). • Support country specific ICD review and deployment when applicable. • Ensure follow up activities’ completion post PTA and SIV to ensure site readiness for FSFV. • Partners with site monitor to ensure site monitoring readiness in anticipation of first subject first visit. • Provide study support on escalated site issues related to study delivery by coordinating communications and resolution efforts. (e.g., vendor, site contracts and payment issues etc.). • Ensure the strategy/approach for IP and ancillary supplies for sites and country requirement throughout the lifecycle of the study. • Be accountable for effective site recruitment planning and delivery, consistent with global and/or country plan and local targets; Responsible for enrollment support and ensure progress by responding to recruitment issues from investigators. • Maintain regular communications with investigator sites to gather status updates and drive delivery to study goals e.g., recruitment, data entry timelines etc.). • Partner with local RA/ CTRO / SAP to ensure timely completion on country / local registry when applicable. • Accountable for study conduct and close-out. • Act as operational point of contact for all site-level questions, liaising with and escalating to appropriate teams to respond and resolve questions. • Review Site Monitoring Reports and support the site with revision and submission of ICD documents (and amendments). • Working with other roles, maintain system management (e.g., EDC, Shared Investigator Platform, Site Profile, and other systems as applicable) at site level ensuring alignment across platforms. • During the conduct of the study, the Site Management Organization Assessment is reviewed with the site, when applicable, on an annual basis following site initiation and updated as needed under DCSO/ Senior SCP supervision. • In addition, the SMO Assessment is reviewed and updated when major staffing, contracting, or other significant site changes/issues occur to confirm that continuity and contingency plans are current. • Review and manage site practices that differ from client practices and liaise with study management and Business Process Owners as needed. • Maintain regular communications with investigator sites to gather status updates, informal and formal performance metrics, and study-level feedback. • Oversight and management of site deliverables to study targets, i.e., data cuts/sweeps, interim analyses, database locks, helping to oversee data is up to date and any other site-facing deliverables, i.e., investigator signatures. • Follow the study oversight plan and proactively put in place mitigations for known/anticipated risks. • Support development and delivery including issue resolution of decentralized capabilities at investigator sites e.g., home health, ePRO, DTP etc. • Assure quality and consistency in the delivery of monitoring and drive efficiencies and best practices for study/region/program. • Support shaping the local clinical development environment with a goal to enhance client reputation in scientific leadership. • May act as a Subject Matter Expert on client systems and processes. • Actively pursue possible efficiencies and develop best practices in the delivery of activities for site performance throughout the life cycle to increase investigator/site satisfaction and strengthen site relationships. • Support the site monitor to develop positive Investigator relationships throughout the life of the study and escalate any training or compliance concerns with Country Trials Manager and Study Management. • Responsible for proactively providing local intelligence. • Provide input into site recommendations via intimate understanding of country/region, sites, processes and practices, and associated site performance metrics. • Provide support to the Study Operations Manager/Global Study Manager to define local requirements for the importation/exportation processes of the investigational medical product and ancillary supplies.

• The Site Care Partner I role is a key Pfizer point of contact for investigative sites throughout a study life cycle. • Accountable for site start-up activities through site activation. • Building and retaining investigator site relationships and providing support from site recommendation through the lifecycle of studies. • Site-level recruitment and accountable for safeguarding the quality and patient safety at the investigator site. • Contributing to country and site selection activities by proactively collaborating with key stakeholders and providing local intelligence to country outreach surveys, investigator strategies and Pfizer pipeline opportunities under supervision. • Ensuring that sites receive necessary support and engagement, that issues are resolved, and Pfizer’s reputation is upheld throughout study lifecycle. • Coordinating with other roles and functions that will interface with study sites (eg. CRA, Investigator Contracts Lead, Site Activation Partner, Country Operations, Clinician, etc.) thereby, optimizing communications and enhancing overall visibility into and confidence of quality of site level activities. • Site quality utilizing and interpreting data from analytic tools, in conjunction with country intelligence and IRMS to proactively identify risks to quality and compliance and to develop and implement mitigation plans to address these risks. • Deploying site strategies by qualifying and activating assigned sites. • Supporting processes to optimize country & site selection activities including review and assessment of the draft potential site list & provide PTA output for site selection. • Conducting study start up activities at the site level including but not limited to PTA, coordination of site activation checklist items, ICD finalization, SIV (as applicable), including management of issues that may compromise time to site activation. • Ensuring all the site initiation activity including training per site activation checklist, collect and / complete necessary documentation/ systems needed for site activation. • Ensuring follow up activities' completion post PTA and SIV to ensure site readiness for FSFV. • Partnering with CRA/site monitor to ensure site monitoring readiness in anticipation of first subject first visit. • Establishing and maintaining relationships with Site Organizations and Strategic Partners. • Providing study support on escalated site issues related to study delivery by coordinating communications and resolution efforts. (e.g. vendor, site contracts and payment issues etc.) • Ensuring the strategy/approach for IP and ancillary supplies for sites and country requirement throughout the lifecycle of the study. • Effective site recruitment planning and delivery, consistent with global and/or country plan and local targets.