• Revolutionize relationship management and boost profitability • Create, maintain, and develop customer connections • Develop and execute cutting-edge account strategies • Identify and qualify new opportunities • Collaborate with sales team to ensure a seamless account management process • Lead one or more Portfolio or Strategic accounts • Generate new opportunities and expand existing work

• Accountable for site start-up and activation. • Deploy Global Site and Study Operations (GSSO) site strategies by qualifying and activating assigned sites. • Supports processes to optimize country & site selection activities including review and assessment of the draft potential site list & provide Pre-Trial Assessment (PTA) output for site selection. • Collaborate with key stakeholders providing country/regional level input to country outreach surveys including protocol feasibility, country SOC and medical practices (as applicable) under supervision. • Conduct study start up activities at the site level including but not limited to PTA, coordination of site activation checklist items, ICD finalization, SIV (as applicable), including management of issues that may compromise time to site activation. • Ensure all the site initiation activity including training per site activation checklist, collect and / complete necessary documentation/ systems needed for site activation. (e.g., PSR, SART, ESRA, SAC, FU Letter, Planisware, ISF/eISF etc.). • Support country specific ICD review and deployment when applicable. • Ensure follow up activities’ completion post PTA and SIV to ensure site readiness for FSFV. • Partners with site monitor to ensure site monitoring readiness in anticipation of first subject first visit. • Provide study support on escalated site issues related to study delivery by coordinating communications and resolution efforts. (e.g., vendor, site contracts and payment issues etc.). • Ensure the strategy/approach for IP and ancillary supplies for sites and country requirement throughout the lifecycle of the study. • Be accountable for effective site recruitment planning and delivery, consistent with global and/or country plan and local targets; Responsible for enrollment support and ensure progress by responding to recruitment issues from investigators. • Maintain regular communications with investigator sites to gather status updates and drive delivery to study goals e.g., recruitment, data entry timelines etc.). • Partner with local RA/ CTRO / SAP to ensure timely completion on country / local registry when applicable. • Accountable for study conduct and close-out. • Act as operational point of contact for all site-level questions, liaising with and escalating to appropriate teams to respond and resolve questions. • Review Site Monitoring Reports and support the site with revision and submission of ICD documents (and amendments). • Working with other roles, maintain system management (e.g., EDC, Shared Investigator Platform, Site Profile, and other systems as applicable) at site level ensuring alignment across platforms. • During the conduct of the study, the Site Management Organization Assessment is reviewed with the site, when applicable, on an annual basis following site initiation and updated as needed under DCSO/ Senior SCP supervision. • In addition, the SMO Assessment is reviewed and updated when major staffing, contracting, or other significant site changes/issues occur to confirm that continuity and contingency plans are current. • Review and manage site practices that differ from client practices and liaise with study management and Business Process Owners as needed. • Maintain regular communications with investigator sites to gather status updates, informal and formal performance metrics, and study-level feedback. • Oversight and management of site deliverables to study targets, i.e., data cuts/sweeps, interim analyses, database locks, helping to oversee data is up to date and any other site-facing deliverables, i.e., investigator signatures. • Follow the study oversight plan and proactively put in place mitigations for known/anticipated risks. • Support development and delivery including issue resolution of decentralized capabilities at investigator sites e.g., home health, ePRO, DTP etc. • Assure quality and consistency in the delivery of monitoring and drive efficiencies and best practices for study/region/program. • Support shaping the local clinical development environment with a goal to enhance client reputation in scientific leadership. • May act as a Subject Matter Expert on client systems and processes. • Actively pursue possible efficiencies and develop best practices in the delivery of activities for site performance throughout the life cycle to increase investigator/site satisfaction and strengthen site relationships. • Support the site monitor to develop positive Investigator relationships throughout the life of the study and escalate any training or compliance concerns with Country Trials Manager and Study Management. • Responsible for proactively providing local intelligence. • Provide input into site recommendations via intimate understanding of country/region, sites, processes and practices, and associated site performance metrics. • Provide support to the Study Operations Manager/Global Study Manager to define local requirements for the importation/exportation processes of the investigational medical product and ancillary supplies.

• The Site Care Partner I role is a key Pfizer point of contact for investigative sites throughout a study life cycle. • Accountable for site start-up activities through site activation. • Building and retaining investigator site relationships and providing support from site recommendation through the lifecycle of studies. • Site-level recruitment and accountable for safeguarding the quality and patient safety at the investigator site. • Contributing to country and site selection activities by proactively collaborating with key stakeholders and providing local intelligence to country outreach surveys, investigator strategies and Pfizer pipeline opportunities under supervision. • Ensuring that sites receive necessary support and engagement, that issues are resolved, and Pfizer’s reputation is upheld throughout study lifecycle. • Coordinating with other roles and functions that will interface with study sites (eg. CRA, Investigator Contracts Lead, Site Activation Partner, Country Operations, Clinician, etc.) thereby, optimizing communications and enhancing overall visibility into and confidence of quality of site level activities. • Site quality utilizing and interpreting data from analytic tools, in conjunction with country intelligence and IRMS to proactively identify risks to quality and compliance and to develop and implement mitigation plans to address these risks. • Deploying site strategies by qualifying and activating assigned sites. • Supporting processes to optimize country & site selection activities including review and assessment of the draft potential site list & provide PTA output for site selection. • Conducting study start up activities at the site level including but not limited to PTA, coordination of site activation checklist items, ICD finalization, SIV (as applicable), including management of issues that may compromise time to site activation. • Ensuring all the site initiation activity including training per site activation checklist, collect and / complete necessary documentation/ systems needed for site activation. • Ensuring follow up activities' completion post PTA and SIV to ensure site readiness for FSFV. • Partnering with CRA/site monitor to ensure site monitoring readiness in anticipation of first subject first visit. • Establishing and maintaining relationships with Site Organizations and Strategic Partners. • Providing study support on escalated site issues related to study delivery by coordinating communications and resolution efforts. (e.g. vendor, site contracts and payment issues etc.) • Ensuring the strategy/approach for IP and ancillary supplies for sites and country requirement throughout the lifecycle of the study. • Effective site recruitment planning and delivery, consistent with global and/or country plan and local targets.

Role Description The Site Care Partner is a crucial liaison for investigative sites throughout a study's lifecycle, responsible for site start-up, activation, relationship management, recruitment, and quality assurance. This role also contributes to site selection, provides local intelligence, ensures site support, resolves issues, and collaborates with various functions to optimize communication, maintain site quality and patient safety utilizing data analytics to identify and mitigate risks. The Site Care Partner may be expected to support Country Specific Activities that are required to ensure end-to-end clinical trial implementation (start up to close out). Key Accountabilities: - Site start-up and activation - Deploys client site strategies by qualifying and activating assigned sites - Supports processes to optimize country & site selection activities including review and assessment of the draft potential site list and provide site qualification output for site selection - Supports the Feasibility Strategy and Analytics Lead to ensure that high quality feasibility results are delivered - Collaborates with key stakeholders providing country/regional level input to country outreach surveys including protocol feasibility, country Standard of Care (SOC) and medical practices (as applicable) under supervision. - Provide country/regional level input to country strategy, feasibility and protocol design in collaboration with relevant Medical Affairs colleagues, and with input from external clinical experts as required. - Maintains a knowledge of assigned protocols - Conducts study start-up activities at the site level including but not limited to Site Qualification, coordination of site activation checklist items, Informed Consent Form (ICF) finalization, Site Initiation Visit (SIV) as applicable, including management of issues that may compromise time to site activation. - Ensures all the site initiation activity including training per site activation checklist, collect and / complete necessary documentation/ systems needed for site activation - Supports country specific ICF review and deployment up to Site Activation - Ensures follow up activities’ completion post Site Qualification visit and SIV to ensure site readiness for First Subject First Visit (FSFV) - Partners with Clinical Research Associate (CRA) to ensure site monitoring readiness in anticipation of FSFV - Responsible for relationship building and operational quality of the site - Provides study support on escalated site issues related to study delivery by coordinating communications and resolution efforts. (e.g., vendor, site contracts and payment issues etc.) - Ensures the strategy and approach for Investigational Product (IP) and ancillary supplies for sites and country requirement throughout the lifecycle of the study - Accountable for effective site recruitment planning and delivery, consistent with global and/or country plan and local targets; Jointly responsible with CRA for enrollment delivery during study conduct - Partners with local Regulatory authorities and Study Start up teams to ensure timely completion on country / local registry up to Site Activation - Responsible for establishing and maintaining relationships with Site Organizations and Strategic Partners - Intelligence gathering - Provides input into country strategy/planning and site recommendations via intimate understanding of country/region, sites, processes and practices, and associated site performance metrics - Provide input to cluster level intelligence for site strategy and support implementation of cluster-level strategy in collaboration with study management - Provide regional exploration/territory development growing adjacent opportunities where possible - Provides support to study management to define local requirements for the importation/exportation processes of the investigational medical product and ancillary supplies - Study conduct and close-out - Reviews Site Reports and related issues - During the conduct of the study, the Site Management Organization Assessment is reviewed with the site, when applicable, on an annual basis following site initiation and updated as needed. - Informs and educates investigator sites of client pipeline opportunities that may be a good fit - Supports development and delivery including issue resolution of decentralized capabilities at investigator sites - Demonstrates leadership within the local clinical development environment with a goal to enhance client reputation in scientific leadership - May act as a Subject Matter Expert on client systems and processes. - Actively pursues possible efficiencies and develop best practices in the delivery of activities for site performance throughout the life cycle to increase investigator/site satisfaction and strengthen site relationships - Ensures clear and open communication with the study team - Supports the CRA to develop positive Investigator relationships throughout the life of the study and escalate any training or compliance concerns with Study Management Qualifications - Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements - Must demonstrate good computer skills and be able to embrace new technologies - Excellent communication, presentation, and interpersonal skills - Ability to manage required travel - Demonstrated networking and relationship building skills - Demonstrated ability to manage cross functional relationships - Ability to communicate effectively and appropriately with internal & external stakeholders - Ability to adapt to changing technologies and processes - Knowledge of country requirements for GCP that may be different to those of client procedures - Effectively overcoming barriers encountered during the implementation of new processes and systems - Identifies and builds effective relationships with investigator site staff and other stakeholders - Effective verbal and written communication skills in relating to colleagues and associates both inside and outside of the organization - Effective in managing cross functional relationships Requirements - Demonstrated experience in site management with 5+ years prior experience as a CRA in a clinical research or pharma organization - Oncology monitoring/CRA experience is required - Experience reviewing monitoring reports is required - Demonstrated experience in start-up activities through site activation - Demonstrated experience in conduct and close out activities - Demonstrated knowledge of quality and regulatory requirements in applicable countries Education - Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience (at least 5 years’ experience) - Proficiency in local language preferred. English is required Company Description Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.