Pioneers of progress: Engineering a better future.
Field Service Technician II
Location
Kentucky
Posted
2 days ago
Salary
$74.4K - $100.5K / year
Seniority
Senior
Job Description
Field Service Technician II
Smiths Group plc
• daily travel to locations in and around the Lexington area • Troubleshoots, services, installs (deploys) and repairs Trace, X-Ray, CT X-Ray and Cargo Inspection equipment • Maintains field service log and filing system • Conducts follow up calls with the customer to ensure satisfaction of work • Responsible for meeting daily service repair needs and driving customer satisfaction • Installs, repairs and maintains equipment in the field; provides customer training as required • Completes all scheduled maintenance within required deadlines • Documents all inspections, maintenance, repair work and submits paperwork in a timely basis • Maintains an accurate inventory of parts and tools • Reviews all logs for open issues and prepares formal reports to customers as necessary
Job Requirements
- Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics)
- Minimum of 5 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
- Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs
Benefits
- healthcare
- 401K savings plan
- company holidays
- vacation
- sick time
- parental leave
- employee assistance program
Related Guides
Related Categories
Related Job Pages
More Field Engineer Jobs
Field Service Technician
ZEISS GroupWe are a global technology leader advancing the world of optics. #SeeingBeyond
• Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations. • Demonstrate customer service skills and knowledge with a high level of passion and dedication. • Demonstrate your ability to learn new skills on high tech CMM’s (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude. • Perform necessary administrative paperwork in a complete and accurate manner. • Be Solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment. • Travel requirement is 100% within the United States and international travel as needed. • Other duties as required.
Field Service Engineer
ZEISS GroupWe are a global technology leader advancing the world of optics. #SeeingBeyond
• Provide hands-on service and support at customer locations • Troubleshoot system issues and determine the best repair or maintenance solution • Replace components and perform complex repairs on advanced optical systems • Support customers remotely by phone/email and onsite when needed • Document service activities and provide feedback to improve quality and service processes • Help develop and test new service strategies and procedures • Deliver training and create technical documentation when required • Serve as the communication bridge between the customer, the local ZEISS team, management, and the factory team in Germany
Field Service Technician
ZEISS GroupWe are a global technology leader advancing the world of optics. #SeeingBeyond
• Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations. • Demonstrate customer service skills and knowledge with a high level of passion and dedication. • Demonstrate your ability to learn new skills on high tech CMM’s (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude. • Perform necessary administrative paperwork in a complete and accurate manner. • Be Solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment. • Travel requirement is 90-100% within the service area, including international travel as needed. • Other duties as required.
• Installeren, inspecteren, onderhouden, repareren en inbedrijfstellen van actuatoren en bijbehorende systemen op locatie. • Voor het opsporen van storingen, repareren, testen en inbedrijfstellen van aandrijvingen in het veld. • Het wijzigen/upgraden van aandrijvingen in het veld. • Uitvoeren van inspecties en status controles van Rotork aandrijvingen. • Mechanische en soms elektrische installatie van aandrijvingen en bijbehorende retrofit aanpassingsonderdelen, montage flenzen en aandrijfassen uitvoeren in de werkplaats. • Dagelijks rapporten van locatiebezoeken van elke opdracht. • Uitvoeren van risicobeoordelingen en werkinstructies opstellen. • Af en toe een gedetailleerd kleponderzoek uitvoeren waarbij mechanische gegevens/afmetingen worden verzameld. • Verzorgen van nauwkeurige rapportages en onkostendeclaraties. • Geven van basistrainingen aan klanten indien nodig. • Signaleren van commerciële kansen bij klanten.


