Role Description CTG is seeking a highly skilled Certified Epic HB Charging Analyst to support and optimize hospital charging workflows within the Epic system. This role requires deep Epic expertise and a strong understanding of revenue cycle operations, with a focus on charge capture accuracy, compliance, and end-to-end billing performance. The ideal candidate will partner closely with revenue cycle, clinical, and IT teams to ensure efficient charging processes that support clean claims and maximize reimbursement. - Support, maintain, and optimize Epic HB Charging workflows, including charge router, charge review work queues, and charge edits. - Act as a subject matter expert for charge capture and charging processes within the hospital billing lifecycle. - Configure and maintain Epic charging-related build, including rules, edits, work queues, and automation tools. - Collaborate with revenue cycle and operational leaders to identify gaps in charging processes and implement system and workflow improvements. - Investigate and resolve charging issues, including missing charges, incorrect charge routing, and claim edit failures. - Support charge reconciliation processes to ensure completeness and accuracy of billing. - Participate in system upgrades, testing cycles, and go-lives, including unit testing, integrated testing, and validation of charging workflows. - Monitor charge-related metrics and KPIs to proactively identify trends and opportunities for improvement. - Ensure compliance with regulatory and organizational billing standards. - Develop and maintain documentation for charging workflows, build, and support processes. Qualifications - Epic HB Certification – Required (Charging/Charge Router experience strongly preferred). - 4–6+ years of hands-on Epic HB experience, with a focus on charging and charge capture workflows. - Strong experience supporting hospital revenue cycle operations, including patient accounting, billing, and claim generation. - Deep understanding of end-to-end revenue cycle processes, especially charge capture, edits, and claim accuracy. - Proven experience with Epic system build, troubleshooting, and optimization related to charging. - Strong analytical and problem-solving skills with the ability to manage complex issues independently. - Excellent communication skills with experience partnering with both technical and operational stakeholders. - Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. Requirements - CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. Benefits - The expected base salary for this position ranges from $125,000 to $135,000. - Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. - In addition to salary, a competitive benefit package is also offered.

Title: Decision Science Analyst (Mid-Level) - Bank Member Remediations Type: Full-Time Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL Relocation assistance is not available for this position. This individual will be part of the Bank Member Remediations team. The focus will be to create audience files for bank remediations, gathering requirements, exploratory data analysis to test requirements and provide data insights to remedy financial impacted members. Provide decision support for business areas across the association. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies. What you'll do: - Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. - Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. - Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. - Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. - Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. - Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). - Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. - Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. - Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. - Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. - 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). - Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. - Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: - The candidate must be well-versed in the problem-solving process. - Intermediate level SQL coding proficiency. - Experience with SAS, Python, or VS Code is a desirable additional skill. - Familiarity with Copilot (or similar) for debugging and enhancing code efficiency. - Previous experience in the banking sector in a similar capacity. - Experience working directly with issues and remediation within a professional context is highly valued. - US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Investigator Job ID 268968 Service line Corporate Segment Role type Full-time Areas of Interest Legal Location(s) Remote - US - Remote - US - United States of America About the Role: We are seeking a highly skilled and experienced Investigator to join our Global Trust & Investigations Team. In this critical role, you will lead and conduct complex, high-impact investigations into allegations of serious misconduct, including violations of company policy, code of conduct, conflicts of interest, fraud, discrimination, harassment, and other ethical or legal concerns. As part of a Fortune 135 company’s global governance function, your work will directly contribute to safeguarding our culture of integrity, trust, and accountability across a dynamic, multinational workforce. What You’ll Do: - Conduct end-to-end investigations into reports of serious employee misconduct and other violations of company policy or applicable law. - Partner closely with HR, Legal, Compliance, and other internal stakeholders to ensure investigations are thorough, fair, and timely. - Interview complainants, subjects, and witnesses; gather and analyze documents, data, and digital evidence. - Document investigative findings including root cause analysis and prepare clear, concise, and well-reasoned investigation reports. - Conduct oral readouts with senior business leaders, HR personnel, lawyers, and other internal stakeholders about investigation and investigation findings. - Maintain accurate and confidential case records in accordance with company protocols and applicable laws. - Identify investigation trends or risk patterns and collaborate on mitigation strategies. - Ensure adherence to internal procedures, ethical standards, and global regulatory requirements. - Contribute to continuous improvement efforts in investigation processes, tools, and team capabilities. What You'll Need: To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. - Bachelor’s degree in criminal justice, Law, HR, Business, or related field (Master’s or Juris Doctorate a plus) or an equivalent combination of education, professional certifications, and at least 8 years of relevant work experience - 5+ years of investigative experience, preferably in a corporate, legal, or government setting. - Demonstrated experience conducting sensitive, high-stakes investigations, with experience involving workplace misconduct highly preferred. - Strong interviewing, analytical, and documentation skills. - Exceptional judgment, discretion, and ability to handle confidential matters. - Familiarity with investigation best practices, applicable laws, and compliance standards (e.g., FCPA, SOX, anti-harassment laws, global whistleblower protections). - Willingness to travel domestically and internationally as needed, though minimal travel is anticipated. - Strongly Preferred: Experience working in a complex, multinational organization, or an otherwise highly matrixed organization. - Preferred: Fluency in language(s) other than English including Spanish, Portuguese, and / or French. Preferred Certifications: - Certified Fraud Examiner (CFE) - Professional Certified Investigator (PCI) - Workplace Investigations Certificate (AWI or similar) Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications. Disclaimers Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. About CBRE Group, Inc. CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Investigator position is $120,000 annually and the maximum salary for the Investigator position is $150,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Role Description - Responsible for accurate entry of physician charges. - Maintains knowledge of all procedural and diagnostic codes, including identifying appropriate codes and informing staff when services are coded incorrectly. - Works with staff to resolve coding issues and associated problems. - Responsible for balancing charges daily. - Responsible for posting of payments collected by office or department. - Participates in educational activities. - Maintains strictest confidentiality. - Knowledge of ICD-10 and CPT coding. - Enter data accurately. Qualifications - High School Diploma or equivalent. Requirements - Ability to communicate effectively and clearly. - Excellent Customer Service skills working effectively with patients and co-workers. - Must be well organized and detail-oriented, able to work independently without much supervision. - Willing to train the right individual. - Must demonstrate current competencies applicable for the position such as typing or data entry. - Knowledge of clinic/medical practice procedures related to all medical operations. - Knowledge of phone system, copiers, and fax machines. - Knowledge of ICD & CPT. - Knowledge of Athena. - Must be capable of screening and directing calls in a courteous and expeditious manner. - Must be skilled in customer service and have a pleasant and courteous demeanor while dealing with all callers. - Must be able to respond to stressful or emergency situations in a calm and effective manner. - Must have the ability to work cooperatively as a member of office staff and team. - Mental/Physical Requirements: - Mostly sedentary with some standing, walking, reaching. - Daily and repetitive data entry. - Periodic stress from handling many calls and patient requests. - Must be able to lift 30-50 pounds. Benefits - Health - Dental - Vision - 401(K) - 401(K) matching - Life and Disability - Paid Time Off - Holidays