Role Description - Responsible for accurate entry of physician charges. - Maintains knowledge of all procedural and diagnostic codes, including identifying appropriate codes and informing staff when services are coded incorrectly. - Works with staff to resolve coding issues and associated problems. - Responsible for balancing charges daily. - Responsible for posting of payments collected by office or department. - Participates in educational activities. - Maintains strictest confidentiality. - Knowledge of ICD-10 and CPT coding. - Enter data accurately. Qualifications - High School Diploma or equivalent. Requirements - Ability to communicate effectively and clearly. - Excellent Customer Service skills working effectively with patients and co-workers. - Must be well organized and detail-oriented, able to work independently without much supervision. - Willing to train the right individual. - Must demonstrate current competencies applicable for the position such as typing or data entry. - Knowledge of clinic/medical practice procedures related to all medical operations. - Knowledge of phone system, copiers, and fax machines. - Knowledge of ICD & CPT. - Knowledge of Athena. - Must be capable of screening and directing calls in a courteous and expeditious manner. - Must be skilled in customer service and have a pleasant and courteous demeanor while dealing with all callers. - Must be able to respond to stressful or emergency situations in a calm and effective manner. - Must have the ability to work cooperatively as a member of office staff and team. - Mental/Physical Requirements: - Mostly sedentary with some standing, walking, reaching. - Daily and repetitive data entry. - Periodic stress from handling many calls and patient requests. - Must be able to lift 30-50 pounds. Benefits - Health - Dental - Vision - 401(K) - 401(K) matching - Life and Disability - Paid Time Off - Holidays

Role Description The primary purpose of this position is to assist TBACU to live out its mission, “To serve our community and build trusted relationships.” A key component of this service is to identify members’ needs and provide appropriate TBACU product solutions which ultimately helps the credit union grow. To adequately and effectively serve members and TBACU team members by providing prompt and accurate financial data and maintaining financial security. - Responsible for evaluating the financial health of commercial loan applicants by conducting in-depth credit analyses and preparing detailed reports. - This role supports sound lending decisions by assessing risk, interpreting financial data, and collaborating with lending teams to ensure compliance and accuracy. - Encourage positive communication with internal and external members in accordance with credit union service standards. - Actively promote credit union sales and service culture. Ensuring outstanding service to internal and external members is delivered in alignment with our Service Standards which state: - I will provide an immediate and friendly greeting. - I will service you with a smile. - I will address you by name. - I will give you my full attention. - I will make recommendations to improve your financial well-being. - I will treat you with courtesy and respect. - I will thank you for your business. - I will respond to messages before the end of the day. Qualifications - Strong analytical and problem-solving skills. - Ability to work independently and manage multiple tasks effectively. - High level of attention to detail and accuracy. - Maintain a positive and cooperative approach towards work and working with co-workers and members. - Service focused behavior with strong commitment to excellence. - Self-motivated and willing to learn new technology and applications. - Ability to work as part of a team. - Possess good time management and organizational skills, and the flexibility and determination to handle deadlines and a wide variety of duties each day. - Ability to take initiative in recommending/making changes to improve efficiencies. Requirements - Ability to be bonded. - Ability to clear credit and criminal history check. - Compliance with the U.S Patriot Act and the Credit Union’s Bank Secrecy and OFAC Policies and Procedures. - Compliance with the Gramm-Leach-Bliley Act and the Credit Union’s Information Security program, maintaining the privacy and security of information, systems, and locations. Essential Functions - Ensure outstanding service to internal and external members is delivered aligned with our Service Standards, Service Behaviors & Expectations. - Meet established expectations. - Analyze financial statements and credit data to assess the creditworthiness of commercial loan applicants and existing members. - Review, analyze, and underwrite member business loans within established authority and policies. - Prepare detailed credit analysis reports and recommendations for loan approvals or denials. - Have a strong understanding of state and federal Member Business Lending rules and regulations. - Support other lending areas as needed, including consumer and mortgage lending. - Maintain accurate and up-to-date records of credit analysis and loan documentation. - Maintain thorough knowledge and ensure compliance with credit union policies and standards as well as all applicable regulatory requirements. - Maintain comprehensive knowledge of credit union products, specifically as they relate to commercial products and services. - Maintain confidentiality by avoiding unauthorized disclosure of member information. Duties & Responsibilities - Conduct thorough financial analysis including ratio analysis, cash flow analysis, and trend analysis. - Verify, spread and analyze commercial/ag member financials using analytics software for preparation of loan packages and credit presentations. - Oversee documentation, monitor and review member files and loan performance. - Complete risk ratings and file review of commercial credit when necessary. - Proactively monitor existing loans for changes in financial condition and risk. - Collaborate with team to gather necessary documentation and information. - Assist in the development and improvement of credit policies and procedures. - Assist in gathering necessary information for auditors and examiners and work with the audit team as requested. - Utilize Abrigo/Sageworks software for credit analysis and risk rating when applicable. - Project professional and courteous behavior. - Provide routine information on credit union products and services. Physical Requirements - Ability to lift 25 pounds. - Able to sit or stand for 2-4 hours at a time. - Ability to communicate effectively via phone, video conferencing, and email. Work Environment - Remote capable position. - Will require occasional travel for training or meetings. - Collaborative and professional work environment. - Must maintain a neat and orderly work area. - Protect the confidentiality of credit union employees and members by locking or removing items from desk/workstation when away. Education & Experience - High school diploma or equivalent, required. - Bachelor’s degree in business, Accounting, Finance, or a related field or equivalent work experience, preferred. - Minimum of 2 years’ experience as a Credit Analyst/Underwriter. - Experience with Abrigo/Sageworks software is highly desirable. - Excellent understanding of math applications. - Possess excellent listening, clear verbal and professional written communication skills. - Familiarity with credit union operations and lending practices is preferred. - Proficient in Windows Operating System and Microsoft Office Suite/o365 Suite. - Advanced ability and experience with using Excel. - Strong typing (Includes: 10 keys) and basic technology problem solving skills. Intent and Function of Position Descriptions All descriptions have been reviewed to ensure that essential functions and basic duties have been included. Position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. In no instance should duties outlined be interpreted as all inclusive. Additional functions, duties and requirements may be assigned as deemed appropriate.

• Design, analyze, and maintain global compensation frameworks • Benchmark roles globally and make informed recommendations • Lead maintenance and refinement of global salary structures • Evaluate effectiveness of compensation programs • Maintain up-to-date knowledge of international labor laws and regulations • Serve as trusted advisor on compensation matters • Own execution of complex compensation analytics • Support global compensation technology initiatives

Role Description Requires relevant expertise in a professional, sales, or technical area through formal education. - Performs technical-based activities. - Contributes to and manages projects. - Uses deductive reasoning to solve problems and make recommendations. - Interfaces with and influences key stakeholders. - Leverages previous knowledge and expertise to achieve results with teams and can complete work self-guided. Qualifications - College or university degree required. - Requires knowledge and experience in own field. - Will acquire on-the-job knowledge and skills. - Develops an understanding of the company, processes, and customers. - Uses existing procedures to solve routine or standard problems. - Receives moderate guidance and direction from others. Requirements - Requires expanded conceptual understanding of theories, practices, and procedures. - Uses an understanding of key business drivers to accomplish work. - Impacts team through quality of service and information provided. - Follows standardized procedures and practices to achieve objectives and meet deadlines. - No supervisory responsibilities. - Provides informal guidance to new team members. - Uses existing procedures and technical experience to solve problems. - Exchanges complex information and ideas effectively. Responsibility Statements - Tracks and reports business-critical project and people metrics for client operations. - Finalizes the intercompany reconciliation process. - Liaises with AP and the business. - Prepares monthly and quarterly balance justifications and documentation. - Prepares customized reports and dashboards. - Keeps updated data readily available for presentations or reporting. - Performs other duties as assigned. - Complies with all policies and standards.