• Serve as a key participant with executive leaders in vendor management, contracting review/negotiation, and financial management processes • Collaborate with IT, Finance, Legal, Procurement and CRCA stakeholders to support smooth operations and strategic alignment • Drive operational efforts to achieve annual goals for market expansion and overall membership growth in commercial, Medicare Advantage and Medi-Cal products

Role Description We are looking for someone who can manage moving pieces, create structure, hold people accountable, and keep operations running efficiently without constant oversight. You will be comfortable managing remote teams, coordinating vendors, improving systems, and ensuring execution across multiple properties and projects. This is not a passive admin role; we need someone who can think like a business operator and help scale a growing real estate platform. What You’ll Own - Oversee day-to-day operations across multiple self-storage and real estate assets - Coordinate with property managers, vendors, contractors, and internal team members - Ensure operational tasks, maintenance items, and tenant/customer issues are resolved quickly - Build and improve operational systems, SOPs, and reporting processes - Track property performance metrics, occupancy, delinquency, customer issues, and operational KPIs - Manage task execution across departments and hold team members accountable to deadlines - Assist leadership with operational reporting, project coordination, and strategic initiatives - Support acquisition onboarding and operational integration of new properties - Maintain organized systems for documentation, vendors, contracts, and operational workflows - Identify operational bottlenecks and proactively solve problems before escalation Qualifications - Experience in operations management, property management, project management, or business operations - Strong organizational and leadership skills - Experience managing remote teams or vendors - Excellent written and verbal English communication - High ownership mentality and strong follow-through - Comfortable working in fast-paced, entrepreneurial environments - Proficiency with project management and communication tools (ClickUp, Asana, Monday, Slack, Google Workspace, etc.) - Ability to work full-time during Oklahoma business hours (9am–5pm CT) Strong Plus - Experience in self-storage, real estate, property management, or hospitality operations - Experience supporting multiple properties or locations simultaneously - Familiarity with operational reporting and KPI tracking - Process-building and SOP documentation experience - Experience working with US-based companies remotely - Spanish fluency (for Mexico-based candidates) You Are Not a Fit If - You require constant direction to prioritize work - You struggle managing multiple moving parts simultaneously - You are reactive instead of proactive - You avoid accountability conversations or operational follow-up - You prefer purely administrative work over operational ownership What Success Looks Like - Operations run smoothly across properties and teams - Leadership has visibility into issues before they become problems - Systems become more organized, scalable, and efficient over time - Vendors, tenants, and internal teams receive timely communication and follow-up - New acquisitions and operational projects are integrated seamlessly

• Own end-to-end billing operations across the full claims lifecycle. • Lead and manage a team of 4+ offshore support staff. Set priorities, assign workstreams, review output, and keep the team on track. • Manage a high volume of billing questions and escalations from vendors and internal teams. • Support ad-hoc RCM projects, including state launches, new payer setup, provider enrollment, and credentialing gaps for existing clinicians.

Role Description Become an Assembler! If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity. - Support RCM Account Managers with client inquiries and identify areas of improvement. - Oversee and provide coaching to a multi-disciplinary team of offshore team members. - Complete complex denials follow-up and appeals and support AR management and payment posting functions. - Identify, investigate, and resolve unpaid claims. - Research and resolve payment and adjustment discrepancies. - Submit claims’ reconsiderations and appeals. - Research payer policies. - Resolve patient queries and verify insurance coverage. - Present reports to Account Managers informing them of offshore KPIs and A/R health status. - Other tasks as needed. Qualifications - Experience in medical billing, accounts receivable, or similar position preferred. - Offshore management and collaboration experience required. - Understanding of referrals and pre-authorizations, eligibility and benefits verification, and insurance billing. - Manage critical deadlines and keen attention to detail. - Task oriented personality with the ability to thrive in a fast-paced, goal-oriented atmosphere. - Work successfully both on a team and independently. - Analytical mindset with a problem-solving aptitude. - Ability to escalate concerns to the appropriate person and/or department. - Communicate and collaborate with Accounts Receivable Specialists, insurance companies, patients, and leadership. - Proficient in Microsoft Office (Outlook, Excel, Teams). - Ability to function well in a fast-paced and at times stressful environment. - Prolonged periods of sitting at a desk and working at a computer. - Ability to lift and carry items weighing up to 10 pounds at times. Benefits - Be part of something special! We are growing both organically and through acquisitions. - Career growth - your next role with Assembly might not be created yet and we are waiting for your help to chart the way! - Ongoing training and development programs. - An environment that values transparency. - Virtual and in-person events to connect with your team. - Competitive Benefit Packages available, Paid Holidays, and Paid Time Off to enjoy your time away from the office. Salary Range $50,000 — $52,000 USD Compensation for this role is based on a variety of factors, including but not limited to, skills, experience, qualifications, location, and applicable employment laws. The expected salary range for this position reflects these considerations and may vary accordingly. In addition to base pay, eligible employees may have the opportunity to participate in company bonus programs. We also offer a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and more. All official recruitment communications from Assembly Health will originate from an @assembly.health email address. Candidates are encouraged to carefully verify sender domains and remain vigilant against potential impersonation attempts. Communications from any other domain should be considered unauthorized.