Role Description As a contractor, you will: - Collaborate with QA Engineers to prioritize and automate testing for tracking libraries and SDKs across Mobile Applications and Connected TV (CTV) platforms. - Support the team in achieving established OKRs related to data quality through automation initiatives. - Convert manual test cases into automated test scripts and enable self-service execution for the broader QA team. - Partner with QA Engineers to design and support testing solutions that improve the efficiency and accuracy of streaming analytics validation. - Collaborate with cross-functional teams to troubleshoot issues and resolve test failures related to analytics implementations. - Contribute to tracking specifications and review, test, deploy, and maintain automated test suites to support high-quality analytics software delivery. - Design and execute automated QA tests using both real and simulated devices. - Analyze test results, document findings, and create detailed bug tickets in Jira. Key Responsibilities - Support automated testing efforts for analytics APIs that collect and process data across multiple platforms. - Contribute to the continuous development and enhancement of test automation frameworks supporting data collection and validation capabilities. - Automate test cases and conduct regular test script audits to identify tracking gaps, inconsistencies, and technical implementation issues. - Mentor QA Engineers on adopting test automation as a primary testing approach and help them effectively use the automation framework. - Serve as a key point of contact for test automation throughout the Software Development Life Cycle (SDLC), including peer reviews of test scripts. GenAI Responsibilities - Hands-on experience with Claude is mandatory, including rewriting and refactoring automation scripts to improve reliability, readability, and reduce duplication. - Strong understanding of leveraging AI tools to enhance and optimize automation frameworks. - Apply GenAI to improve automation frameworks through self-healing capabilities, maintenance optimization, and Root Cause Analysis (RCA) support. - Build and extend Agentic AI-driven automation frameworks where intelligent agents assist with test generation, execution support, and maintenance workflows. - Implement RAG-based context grounding to ensure script generation and recommendations leverage requirements, test assets, and historical defect data. - Hands-on experience with Docker for containerizing automation and AI utilities to ensure consistency across local and CI environments. - Strong CI/CD mindset, ensuring automation frameworks are fully integrated into deployment pipelines and test management systems. Qualifications - 5+ years of software development or test automation experience and a Bachelor's degree in Computer Science or a related field. - Strong programming experience with Java (preferred), JavaScript, or Python. - Hands-on experience with: - Java - Selenium WebDriver - API Testing - Appium - Mobile Testing (Android/iOS) - Experience designing, developing, and maintaining automation frameworks. - Experience in test planning, test execution, test automation, and acceptance testing within Agile environments. - Ability to clearly communicate technical concepts to both technical and non-technical audiences. - Strong communication, problem-solving, and critical-thinking skills. - Strong advocate for continuous improvement and best practices in test automation and testing tools. - Experience using proxy and network monitoring tools such as Charles Proxy, Wireshark, Chrome DevTools, and BrowserMob Proxy. - Hands-on experience with Claude AI. Nice to Have - Experience working with tag management tools such as Tealium or Adobe Launch. - Expertise with automation frameworks such as Selenium WebDriver and Appium. - Experience with Jira and Confluence. - Experience working with analytics tools such as Adobe Analytics. - Testing experience with Mobile Applications and Connected TV (CTV) platforms using ADB and Xcode. - Experience integrating automation frameworks into CI/CD pipelines. - Experience using Docker to support automation environments. - Success building a culture of strong test engineering processes and automation best practices.

Role Description Conduent is expanding its Support Team, and we're looking for a Contact Center Supervisor to lead and inspire a team of customer service professionals. If you have a passion for driving operational excellence and want to be part of a dynamic work environment, we want to hear from you! - Lead and motivate a team of customer service representatives to achieve performance targets and deliver outstanding service. - Drive efficiency in call center operations, implement process improvements, and ensure adherence to service level agreements. - Implement and oversee quality assurance programs to maintain service standards and ensure customer satisfaction. - Provide ongoing coaching and training to team members, identifying areas for improvement and supporting professional development. - Utilize call center metrics to monitor individual and team performance, providing feedback and implementing corrective actions as needed. - Handle escalated customer issues, ensuring timely and effective resolution while maintaining a positive customer experience. - Foster open communication within the team, promoting a collaborative and positive work environment. Qualifications - Minimum of 3 years in a supervisory or QA role within a call center environment. - Demonstrated commitment to delivering exceptional customer service. - Proven ability to lead and motivate a team, with strong coaching, decision-making, and problem-solving skills. - Comfortable working in a fast-paced environment, with the ability to adapt to changes and implement innovative solutions. - Excellent communication and interpersonal skills. - Basic understanding of telecommunications products and services is a plus. Benefits - Health and Welfare Benefits: Tailored to fit you and your family's needs starting on the first day of employment. - Retirement Savings: Support as you save for your future. - Career Growth Opportunities: Opportunities to advance your career with a vast portfolio of businesses and a global footprint. - Paid Training: Earn while you learn with access to award-winning learning platforms throughout your Conduent career. - Paid time off: Attractive paid time off packages designed for you to enjoy your life away from work. - Great Work Environment: Proud of our award-winning culture and recognition for our diversity efforts. Company Description Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.

Role Description Veritone is seeking a Senior QA Engineer to join our engineering organization and help drive quality across our product suite. You'll be a technically strong individual contributor who writes reliable automation code, collaborates closely with Product and Engineering and takes ownership of test coverage for complex features and services. At the Senior level, you'll play a key role in maturing our test automation practices and raising the quality bar across your team. What You'll Do - Build and maintain end-to-end test automation frameworks and test suites using Cypress or comparable tools - Own test coverage for assigned features and regression suites across web, API and integration layers - Integrate automated tests into CI/CD pipelines (GitHub Actions, Jenkins, etc.) alongside engineering partners - Follow and contribute to QA standards, best practices and coverage criteria established by the team - Participate in risk-based test planning and prioritization for multi-service features and releases - Collaborate with developers through code reviews and pairing to promote testability and quality - Champion quality in sprint planning and design discussions — helping shift testing earlier in the cycle - Identify gaps in tooling or processes and propose improvements within your team's scope Qualifications - 3–5 years of QA engineering experience with a strong automation focus - Hands-on experience with Cypress, Playwright or a comparable modern test automation framework - Proficiency in at least one programming language — JavaScript/TypeScript strongly preferred - Working knowledge of REST API testing using tools such as Postman - Experience running automated test suites in CI/CD environments - Solid understanding of testing methodologies: unit, integration, end-to-end, regression and exploratory testing - Good debugging skills and ability to trace failures across web and API layers Bonus Points If - Experience with enterprise SaaS or AI/ML-powered products - Familiarity with performance/load testing tools such as k6 or JMeter - Exposure to cloud infrastructure or microservices architectures (AWS, GCP, Kubernetes) - Experience in regulated or public-sector environments (gov-tech, law enforcement, compliance-heavy verticals) Disclosure Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. (Colorado & California Only*): The Annual salary listed for the position is a range of $140,000-$150,000. This base pay is for illustrative purposes only and will be determined based on skills and experience comparable to the job requirements. This position may be eligible for additional compensation and benefits including but not limited to: incentive compensation; health benefits; retirement benefits; life insurance; paid time off; parental leave and benefits; and other employee perks and benefits. *Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado & California.

Role Description Inviting applications for the role of Sr. Developer - QA Manual and Automation Tester. In this role, the candidate will be responsible for ensuring high-quality software delivery by leveraging strong technical expertise and a meticulous approach to quality assurance. - Lead consulting projects and engagements serving as the primary point of contact for clients and providing strategic guidance on testing strategies, automation frameworks, and quality assurance processes. - Architect, design, and implement robust test automation solutions using Java, Selenium, and API testing frameworks to ensure the reliability, scalability, and performance of software applications. - Develop tests that validate application behavior across multiple browsers and devices leveraging Playwright's capabilities for browser automation. - Develop and maintain automated test suites for API endpoints and database interactions leveraging tools and libraries such as Rest Assured and JDBC. - Collaborate with cross-functional teams including developers, QA engineers, and project managers to define testing requirements, establish best practices, and drive continuous improvement in software quality. - Design and implement automated tests using Playwright for web applications to ensure functionality, performance, and usability. - Conduct code reviews, performance optimizations, and troubleshooting to ensure the effectiveness and efficiency of test automation scripts and frameworks. - Mentor and coach junior consultants and team members, providing technical guidance, sharing knowledge, and fostering a culture of learning and collaboration. - Stay abreast of industry trends, emerging technologies, and advancements in software testing and quality assurance and apply relevant methodologies and tools to enhance testing processes and practices. Qualifications - Bachelors - Computer Engineering - Bachelors - Computer Science - Bachelors - Information Technology - Masters - Software Engineering - Certifications: Oracle Fusion Middleware (FMW) 11g Forms Developer - Oracle Requirements - Agile Methodology - Automated Testing - Client Relations - Collaboration Tools - Design Thinking - Executive Presence - Inclusion - Oracle - Oracle Application Express (APEX) - Oracle Apps Financials - Oracle SCM - Oracle Transactional Business Intelligence (OTBI) - PeopleSoft Administration - Personal Effectiveness - R12 - Manufacturing - Siebel CRM Systems - Storytelling Benefits - Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter. - Make an impact – Help global enterprises solve business challenges that matter. - Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead. - Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day. - Thrive in a values-driven culture – Our courage, curiosity, and incisiveness, built on a foundation of integrity and inclusion, allow your ideas to fuel progress.