Atlassian logo
Atlassian

Atlassian is a publicly-traded computer software business specializing in collaboration, development, and issue-tracking software for teams. As an employer, Atlassian maintains a t

Senior Solutions Engineer

Sales EngineerSales EngineerFull TimeRemoteSeniorTeam 11,000Since 2012

Location

Worldwide

Posted

2 days ago

Salary

$139.5K - $219.7K / year

Seniority

Senior

No structured requirement data.

Job Description

Senior Solutions Engineer

Atlassian

Role Description Atlassian is looking for a Pre-Sales Solutions Engineer for our enterprise business that’s passionate about being a product expert in the sales cycle, solving our enterprise customer’s hardest business problems with our products and solutions, and helping close our enterprise deals. Your future team focuses on value selling, helping customers understand how our products create enterprise solutions that transform their business outcomes. We approach everything we do through our value of ‘play as a team,' supporting each other, celebrating our wins together, and sharing knowledge. In this job, you will: - Partner with account teams and channel partners with Fortune 500 customer accounts, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success. - Participate in customer discovery to understand the customer's current state and what business problems they want to solve. - Probe for and identify additional opportunities for cross-product/solution expansion. - Investigate, discover, and assess client pain points. - Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software. - Have a broad understanding of full Atlassian product and solution offerings. - Lead compelling value-based demonstrations, both standard and customized. - Understand, lead, and guide the customer's technical needs in the sales process. - Proactively forge strong partnerships with aligned account executives. - Understand, track and document product feedback and competitive intelligence from customers. - Continuously learn, develop and refine your pre-sales and product knowledge. Qualifications - 5+ years of experience interacting with enterprise customers in a pre-sales capacity. - Excellent communication and strong presentation skills to multi-level audiences. - Creative problem solver who can interpret complex business problems. - Comfortable in both business and technical contexts. - Passionate about making customers and Atlassian successful. - Proven track record in building executive relationships with customers. Requirements - Go-getter attitude with a willingness to learn and teach. - Ability to collaborate with prospects, partners, and the Atlassian sales team. - Open to giving and receiving feedback. - Customer-centric mindset. Benefits - Health and wellbeing resources. - Paid volunteer days. - Wide range of perks and benefits designed to support you and your family.

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