• Provide leadership and act as a Subject Matter Expert (SME) for TMF operations and requirements across study team functions, CROs, and vendors to ensure TMF content is timely, complete, and of the highest quality for in-house and outsourced studies • Build and maintain collaborative relationships with cross-functional partners, CROs, and external vendors to ensure expectations are clear, deliverables are met, and issues are resolved in a timely manner • Serve as an escalation point for study teams to drive resolution of issues, as appropriate • Ensure compliance with TMF Management SOPs, Good Documentation Practices (GDocP), ALCOA-CCEA principles (i.e. records must be Attributable, Legible, Contemporaneous, Original, Accurate, Complete, Consistent, Enduring & Available), applicable regulations, GCP requirements, and industry standards • Monitor and report KPIs to senior management, identifying trends across the portfolio, areas for improvement, and implementing changes as needed • Identify root cause of performance issues, determine the appropriate remediation, and implement solutions as required • Responsible for the management and leadership of a team of direct reports that will support the eTMF platforms and each study TMF including recruitment, training, mentoring, career development, work assignments, performance evaluations, and ongoing feedback • Assist with development and implementation of TMF processes, procedures, supporting tools, and TMF-related training materials that adhere to regulatory requirements and industry best practices • Review external TMF-related SOPs and associated documentation as needed • Author and review TMF Plans and associated documentation (e.g., TMF indexes/mapping, risk-based QC processes etc.), working with the cross functional study team to obtain necessary input • Oversee study teams in TMF closeout activities, including collection of study records from all vendors, end of trial TMF QC, and migration activities, if applicable • Oversee archiving activities to ensure adherence to processes and industry best practices • Ad hoc support of activities within the Clinical Operations team to help meet timelines and objectives including support with start-up activities, record collection and processing, QC, and/or archiving, as needed • Collaborate on projects with Information Technology (IT) to ensure effective implementation and integration of eTMF clinical systems • Lead and manage resolution of issues and remediation activities with stakeholders and the eTMF vendor • Serve as eTMF Business Owner and Administrator • Support integration of partnered or clinical information including TMF transfers in compliance with applicable regulations and best practice • Provide eTMF system training and acts as a primary support for users and study teams • Assist management with identifying areas of improvement and enhancements and obtains approval for system development projects

Role Description ECM Holding Company is seeking a highly motivated and results-driven B2B Business Development Representative to drive revenue growth by acquiring and managing business clients. In this role, you will be calling on corporate commercial and industrial clients to drive adoption of ECM’s energy efficiency technology and services. Additional work with EMCOR mechanical and electrical contracting companies on a channel basis is also required. National accounts and multi-site owners are primary targets. You will be reporting to the VP of Business Development with flexibility to call on customers throughout the continental United States. - Work Schedule: Remote - Travel: 35-50% - Location preference: Western US. Qualifications - Bachelor's degree preferred - 5+ years of B2B sales experience, preferably in HVAC, controls, energy conservation, building technologies, renewable energy, or similar solutions. - Market segment experience in selling facilities services to pharmaceuticals, research institutions, hospitals, laboratories, and multi-unit clients is a plus. - Proven track record of exceeding sales targets - Formal or structured training in sales fundamentals - Technical aptitude or engineering background - Excellent communication, negotiation, and interpersonal skills - Proficiency in CRM software and Microsoft Office Suite - Self-motivated and able to work independently in a remote environment Requirements - Prospecting and Lead Generation: Identify and engage potential business clients through cold calling, networking, and digital outreach. - Market Analysis: Research industry trends, competitor activities, and client needs to develop effective sales strategies. - Client Engagement: Build and maintain strong relationships with key decision-makers to foster trust and long-term partnerships. - Solution Selling: Present and promote products/services tailored to client requirements, demonstrating clear value propositions. - Negotiation and Closing: Negotiate terms and finalize agreements to achieve sales targets and ensure client satisfaction. - Pipeline Management: Maintain accurate records of opportunities and activities using CRM tools, providing timely reports and forecasts. - Collaboration: Work closely with internal teams such as Marketing and Operations to ensure seamless delivery and customer success. - Industry Representation: Attend trade shows, conferences, and networking events to enhance brand visibility and generate leads. - Team selling: Work with internal SMEs and senior business development executives for team-based selling, particularly during the first 12-18 months of work. Benefits - Comprehensive benefits package including medical, dental, and vision coverage - Health savings and flexible spending accounts - Life insurance - Disability coverage - 401(k) Savings Plan - College Coach - Employee assistance program

• Lead the Payment Solutions technical team in designing and implementing scalable payment solutions • Oversee current payment technology stack and drive optimization of existing solutions • Spearhead the evaluation and implementation of a second payment solution to handle non-claims based payment types • Ensure payment systems architecture can scale to support $2B+ in annual payment volume • Drive automation initiatives to eliminate manual processes between market leaders, central business owners, Payments and Finance teams • Manage and develop initial team of 3 direct reports • Build strategic hiring plan and organizational structure to scale the Payments team • Define roles, responsibilities, and career progression paths for expanding payment operations team • Foster a culture of technical excellence, continuous improvement, and operational reliability • Design standardized, scalable workflows for all payment types currently managed • Develop technical specifications and requirements for payment processing improvements • Create systematic approaches to bank reconciliation processes to address current pain points • Establish playbook to facilitate standing up new payment types • Partner with Security team to ensure payment solutions meet standards • Collaborate with CRG team on regulatory requirements and governance frameworks • Work closely with Growth, Provider Networks, and Finance teams • Manage vendor relationships for payment technology solutions • Develop technical roadmap for payment solutions that aligns with business growth projections

• Build and maintain business relationships with potential customers and their US government counterparts • Provide subject matter expertise in US and international customers' procurement process and acquisition strategy • Participate in the development of strategic plans and country strategies • Prepare and request international licensing and agreements • Collaborate with RTX Global Government Relations (GGR) at the Federal, State/Local on Public Policy in their advocation and development of new technologies and our solutions