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Scale Army Careers

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Junior Ecommerce Operations Manager

EcommerceEcommerceContractRemoteJuniorTeam 11-50Since 2021H1B No SponsorCompany SiteLinkedIn

Location

Egypt

Posted

11 days ago

Salary

$3K / month

Seniority

Junior

3 yrs expEnglish

Job Description

Junior Ecommerce Operations Manager

Scale Army Careers

• Oversee and optimize customer service operations, fulfillment coordination, and operational systems • Serve as a highly hands-on operational leader responsible for managing the customer service function • Coordinate with 3PL and fulfillment partners • Manage and optimize operational systems including Gorgias and Sticky.io (CRM) • Leverage AI to reduce headcount needs within the function through automation and workflow improvements

Job Requirements

  • 3+ years of experience in operations, ecommerce operations, customer experience operations, or support operations
  • Previous experience within a DTC or CPG ecommerce company strongly preferred
  • Experience working within fast-paced startup or high-growth environments
  • Experience managing operational workflows across customer service and fulfillment functions

Benefits

  • Open to candidates in LATAM, Africa, and Eastern Europe.
  • Ability to work during U.S. business hours.

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