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Junior Ecommerce Operations Manager
Location
Egypt
Posted
11 days ago
Salary
$3K / month
Seniority
Junior
Job Description
Junior Ecommerce Operations Manager
Scale Army Careers
• Oversee and optimize customer service operations, fulfillment coordination, and operational systems • Serve as a highly hands-on operational leader responsible for managing the customer service function • Coordinate with 3PL and fulfillment partners • Manage and optimize operational systems including Gorgias and Sticky.io (CRM) • Leverage AI to reduce headcount needs within the function through automation and workflow improvements
Job Requirements
- 3+ years of experience in operations, ecommerce operations, customer experience operations, or support operations
- Previous experience within a DTC or CPG ecommerce company strongly preferred
- Experience working within fast-paced startup or high-growth environments
- Experience managing operational workflows across customer service and fulfillment functions
Benefits
- Open to candidates in LATAM, Africa, and Eastern Europe.
- Ability to work during U.S. business hours.
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