• Perform health checks on customer implementations. • Proactively reach out to customers for success setup. • Educate customers on unutilized products. • Build and refine internal tools and processes. • Collaborate with Sales and Customer Success teams to identify larger customers.

Job Description: The AI Solutions Delivery Architect is a senior technical practitioner responsible for designing, evaluating, and enabling AI-powered solutions that accelerate organizational transformation. Working at the intersection of business strategy, process improvement, and emerging technology, this role bridges the gap between transformation ambitions and practical AI implementation; ensuring solutions are grounded in redesigned processes, built for adoption, and optimized for measurable impact. The AI Solutions Architect serves as a resident expert on AI capabilities, platforms, and deployment patterns, partnering closely with business functional leaders, Engineering, and IT to move the organization from AI curiosity to AI fluency. Who you’re committed to being: - You enjoy learning and are open to new ways of doing things. - You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns. - When communicating you are self-aware, insightful, and proactive. - You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link. - You believe in continuous improvement and request frequent feedback from others. What you’ll do: AI Solution Design & Architecture - Design end-to-end AI solution architectures for transformation initiatives, from process automation to intelligent decision support - Evaluate and recommend AI platforms, tools, and vendors aligned to business requirements and enterprise standards - Partner with process owners to ensure workflows are redesigned and optimized before AI is applied - Develop reusable solution patterns and reference architectures that accelerate future AI deployments AI Opportunity Identification - Conduct structured assessments across business functions to surface high-value AI automation and augmentation opportunities - Prioritize initiatives using a value and feasibility framework, building a portfolio of AI use cases tied to the transformation roadmap - Analyze data environments, systems, and process maturity to determine AI readiness and identify prerequisites - Collaborate with the CTO, CFO and functional leaders to sequence AI investments for maximum business impact Implementation & Enablement - Lead or co-lead the technical delivery of AI solutions, working alongside IT, vendors, and functional teams from pilot to scale - Define success metrics, testing approaches, and performance baselines for each AI deployment - Develop training, documentation, and enablement resources to drive effective adoption of AI tools across teams - Support change management efforts by helping employees understand, trust, and work effectively alongside AI systems Experience you’ll bring: - Hands-on experience with large language models (LLMs), AI orchestration tools, or agentic AI systems - Familiarity with data platforms, APIs, and integration patterns that support AI deployment at scale - Experience in a matrixed or multi-site organization with cross-functional stakeholder complexity - Relevant certifications in AI, cloud platforms (AWS, Azure, GCP), or automation technologies Requirements: - 12+ years of experience as a business solutions architect. - Demonstrated experience designing and deploying AI or automation solutions in an enterprise setting - Experience working within a management consulting firm or internal transformation/strategy function - Strong understanding of AI concepts, generative AI, RPA, and intelligent automation platforms - Familiarity with process improvement methodologies (Lean, Six Sigma, BPR) and their relationship to automation readiness - Proven ability to translate complex technical concepts for non-technical audiences - This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Why you’ll love working here: - We work in a blended environment that supports collaboration, flexibility, and connection across teams. - We are mission-driven, shaping the future of tech upskillling and delivering impact that matters. - We foster a culture of inclusion and belonging, where everyone can contribute and thrive. - We are always learning, creating an environment where you can take on new challenges, expand your skills, and grow with purpose. - Benefits include competitive compensation, bonus eligibility, comprehensive medical coverage, unlimited PTO, wellness reimbursement, professional development funds, and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. We offer highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. The annual US base salary range for this role is $148,200 - $195,000 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. Applications must be submitted within 90 days after the initial posting date to be considered. Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-JM2

• Lead technical engagements at FORT’s most strategic customers, owning integration outcomes for FORT wireless E-Stop and remote-control products into AGVs, AMRs, and custom automation platforms • Travel to customer sites (up to 25%) to drive integration design, troubleshoot complex implementation challenges, and ensure full functional and safety compliance • Operate as a player-coach — lead complex integrations hands-on while simultaneously developing the team, modeling the standard for technical excellence, customer communication, and field execution • Directly mentor and coach junior and mid-level Customer Solutions Engineers; create individualized development plans, set growth milestones, and track progress • Pair junior engineers on customer engagements through structured ride-alongs, shadowing rotations, and co-led site visits to accelerate their ramp on CAN bus integration, safety architecture, and customer-facing skills • Run regular technical deep-dives, case reviews, and post-mortems with the team to convert hard-won field lessons into reusable knowledge • Provide real-time coaching and feedback during live customer escalations; gradually transfer ownership of accounts to developing engineers as they earn it • Build the team’s technical playbooks, integration guides, and onboarding curriculum so new hires reach productivity faster • Identify skill gaps across the team and partner with the hiring manager on recruiting, interviewing, and leveling decisions • Lead integration design reviews, site assessments, and architecture discussions with senior customer engineering stakeholders • Define and advise on integration architecture, including CAN bus topology, wiring schematics, and API-based software integration across diverse customer platforms • Apply and champion functional safety principles to validate safety-rated system designs; serve as a subject-matter expert on safety compliance for both internal teams and customers • Partner with Product and Engineering to translate field insights into roadmap improvements, identify recurring integration friction points, and influence product direction • Represent FORT in escalations, technical executive briefings, and key account reviews

Role Description Our client is hiring a HubSpot Solutions Expert to take ownership of workflow configuration, custom HubSpot projects, and technical scoping for client engagements. You'll be the hands-on HubSpot specialist who turns business requirements into clean, working solutions inside the platform, and the bridge between client needs and the solutions architects or developers who handle deeper builds. This is a hybrid technical and client-facing role. You should be comfortable inside HubSpot at an advanced level, conversant in how APIs and web integrations work conceptually, and confident showing up on camera with clients when needed. What You'll Do - Configure, build, and maintain HubSpot workflows across Marketing, Sales, and Service Hubs - Own custom HubSpot projects from scoping through implementation and handoff - Translate client business requirements into technical specifications for solutions architects and developers, particularly around API integrations and third-party connections - Participate in client-facing conversations, including discovery calls, walkthroughs, and project updates - Troubleshoot HubSpot issues and recommend improvements to existing setups - Document configurations and processes so work is repeatable and transparent Qualifications - Strong, demonstrable HubSpot expertise (workflows, automations, properties, lifecycle stages, reporting) - Working conceptual knowledge of APIs and how web systems talk to each other (you don't need to write code, but you need to understand what's happening) - Hands-on experience with at least one HubSpot migration involving an API - Fluent written and spoken English - Reliable home office setup with stable internet, webcam, and headset Requirements - Background or working awareness of marketing or sales operations - HubSpot certifications Who You Are - Energetic and engaging on camera, with a strong on-screen presence - High emotional intelligence and a genuine customer service mindset - Comfortable owning ambiguity and asking the right questions to clarify scope - Organized, detail-oriented, and steady under client-facing pressure Benefits - Remote Working for US Company - Exposure to new technology & trend - Competitive Salary