Honor

Honor is changing the way we care for our parents

Associate

AssociateGeneralFull TimeRemoteMid LevelTeam 501-1,000Since 2014H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

59 days ago

Salary

$25 - $28 / hour

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Associate

Honor

• Manage a high-volume hiring pipeline, helping Care Professional candidates navigate from application through onboarding completion • Build rapport with candidates, providing proactive and reactive support, ensuring all required documentation is accurate and compliant for state and national regulations • Meet key hiring KPIs, including conversion rates, time-to-hire, and weekly hiring goals • Co-manage voicemails, tickets, and emails from candidates needing assistance • Ensure priority candidates move efficiently through a tech-enabled hiring process, leveraging automated workflows to remove barriers and drive hiring outcomes

Job Requirements

  • High School Diploma or GED
  • 2+ years of experience in a recruiting, hiring, onboarding, sales or customer support role managing a high volume of candidates or clients
  • Strong experience building rapport and providing exceptional customer service through phone, text, email, and virtual interactions
  • Excellent verbal communication skills; able to convey complex hiring and compliance information clearly to candidates, both one-on-one and in group settings
  • Strong organizational skills to manage multiple candidates at various stages, tracking their progress and providing timely follow-up to meet hiring goals
  • Excellent attention to detail to review candidate documentation for compliance and accuracy, ensuring readiness for state and national audits
  • Strong problem-solving skills; able to identify and resolve candidate barriers, escalate when necessary, and keep hiring timelines on track
  • Demonstrated ability to manage competing priorities and workload independently, with proactive escalation when additional support is needed
  • Adaptable to change and comfortable working in a fast-paced, evolving environment; willing contributor to continuous improvement efforts and pilot projects
  • Strong technical aptitude; able to learn and navigate applicant tracking systems, CRM tools, and other hiring automation platforms efficiently
  • Preferred: Experience in home care, caregiving, or regulated industries requiring compliance documentation

Benefits

  • Equity and 401K with up to a 4% match
  • Medical, dental and vision coverage including zero cost plans for employees
  • Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option
  • Generous time off program
  • Mental health benefits
  • Wellness program
  • Discount program

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