Associate
Location
United States
Posted
59 days ago
Salary
$25 - $28 / hour
Seniority
Mid Level
Job Description
Associate
Honor
• Manage a high-volume hiring pipeline, helping Care Professional candidates navigate from application through onboarding completion • Build rapport with candidates, providing proactive and reactive support, ensuring all required documentation is accurate and compliant for state and national regulations • Meet key hiring KPIs, including conversion rates, time-to-hire, and weekly hiring goals • Co-manage voicemails, tickets, and emails from candidates needing assistance • Ensure priority candidates move efficiently through a tech-enabled hiring process, leveraging automated workflows to remove barriers and drive hiring outcomes
Job Requirements
- High School Diploma or GED
- 2+ years of experience in a recruiting, hiring, onboarding, sales or customer support role managing a high volume of candidates or clients
- Strong experience building rapport and providing exceptional customer service through phone, text, email, and virtual interactions
- Excellent verbal communication skills; able to convey complex hiring and compliance information clearly to candidates, both one-on-one and in group settings
- Strong organizational skills to manage multiple candidates at various stages, tracking their progress and providing timely follow-up to meet hiring goals
- Excellent attention to detail to review candidate documentation for compliance and accuracy, ensuring readiness for state and national audits
- Strong problem-solving skills; able to identify and resolve candidate barriers, escalate when necessary, and keep hiring timelines on track
- Demonstrated ability to manage competing priorities and workload independently, with proactive escalation when additional support is needed
- Adaptable to change and comfortable working in a fast-paced, evolving environment; willing contributor to continuous improvement efforts and pilot projects
- Strong technical aptitude; able to learn and navigate applicant tracking systems, CRM tools, and other hiring automation platforms efficiently
- Preferred: Experience in home care, caregiving, or regulated industries requiring compliance documentation
Benefits
- Equity and 401K with up to a 4% match
- Medical, dental and vision coverage including zero cost plans for employees
- Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option
- Generous time off program
- Mental health benefits
- Wellness program
- Discount program
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