*Dal 2005, in Kiratech accompagniamo aziende di tutte le dimensioni nell’adozione di tecnologie Cloud Native, AI e Platform Engineering. **Siamo membri della Cloud Native Computing Foundation (CNCF) e partner strategici dei principali Cloud Provider. * *Lavoriamo su progetti concreti e innovativi e gestiamo sistemi complessi, in ambiti che spaziano dalla governance delle piattaforme cloud, alla sicurezza, fino all’automazione dei modelli AI. * *Kiratech fa per te se cerchi: * - *un ambiente giovane, dinamico e informale * - *la possibilità di sperimentare sul campo le tecnologie più richieste nel mondo IT * - *l’affiancamento di professionisti esperti * - *formazione tecnica strutturata e continua* Kiratech è alla ricerca di una/un **Cloud Native Support Engineer** **Senior** con esperienza nel Service Management per il suo **Managed Services Team**.  La figura si occuperà di gestire i servizi di supporto avanzato per le infrastrutture Cloud Native, dei nostri clienti, coordinando gli interventi del team di L2 Cloud Native Support Engineer, definendo le corrette priorità e monitorando lo stato di andamento dei ticket. Agirà anche da punto di riferimento per clienti enterprise, garantendo risoluzione rapida di incidenti critici, ottimizzazione delle performance e miglioramento continuo dei processi di supporto. **Ruolo e responsabilità ** - Coordinare il team di L2 Cloud Native Support Engineer nella gestione di ticket complessi, escalations e root cause analysis su stack cloud native - Monitorare SLA/KPI del servizio, definendo piani di miglioramento e reportistica per stakeholder interni ed esterni - Gestire la relazione con figure di business e team devops dei clienti - Gestire on-call rotation, capacity planning e knowledge sharing interno - Agire da terzo livello di supporto interno per la gestione dei ticket più critici o a complessità più elevata - Agire da Technical Account Manager (TAM) per alcuni clienti ed ambiti tecnologici selezionati - Garantire disponibilità a coprire turni di reperibilità

• Define and lead the Azure platform architecture, roadmap, and governance model. • Build and manage Azure Landing Zones aligned with Cloud Adoption Framework (CAF) and enterprise‑scale patterns. • Establish platform guardrails including RBAC, Azure Policy, tagging standards, and subscription lifecycle management. • Ensure platform designs align with all pillars of the Microsoft Well‑Architected Framework. • Enable DevSecOps capabilities across engineering teams, including secure CI/CD, automated guardrails, and policy‑as‑code. • Partner with development and security teams to embed secure‑by‑default patterns and continuous compliance. • Implement GitOps‑aligned workflows for consistent, repeatable deployments. • Oversee cloud platform operations including monitoring, resilience, incident management, DR readiness, and lifecycle management. • Define SLOs/SLIs, operational runbooks, and observability standards across the platform. • Partner with security teams to ensure alignment with Zero Trust, identity, and protective monitoring standards. • Mature FinOps practices including budgeting, forecasting, cost allocation, tagging, and optimization. • Build dashboards, reporting mechanisms, and actionable insights for stakeholders. • Drive engineering discipline around right‑sizing, reservations, storage optimization, and architectural efficiency. • Lead and mentor cloud, platform, and DevSecOps engineers. • Serve as a trusted advisor to application teams, architecture, security, and senior leadership. • Guide teams through design reviews, cloud enablement sessions, and best‑practice adoption.

• The Senior Platform Engineer drives developer enablement through infrastructure automation, cloud platform optimization, standardized engineering workflows, strong security practices, and mentorship of junior engineers; as a result, improving the reliability, security, and scalability of Nextech products used by our customers. • Design, implement, and operate scalable, secure CI/CD workflows and deployment strategies that enable teams to deliver Nextech products to customers with greater speed, reliability, and confidence. • Lead the creation and maintenance of a robust Infrastructure as Code ecosystem that promotes consistency, reusability, ease of use, cost efficiency, and high engineering quality across the platform. • Embed security and compliance controls across cloud platforms, pipelines, networking, and infrastructure, partnering with engineering and security teams to ensure the secure delivery of customer‑facing products. • Lead the design and adoption of monitoring, logging, and alerting capabilities to support proactive performance tuning, improve system visibility, and enhance reliability for customers. • Own platform stability through on call procedures and incident response, Root Cause Analysis (RCA), and continuous operational improvement to minimize customer impact and service disruption. • Design and support highly available, multi‑region architectures with strong resiliency, recoverability, and disaster recovery (DR) patterns to ensure uninterrupted customer access to Nextech products. • Develop automation for provisioning, configuration, patching, and performance optimization to improve efficiency, consistency, and operational excellence across environments. • Provide technical leadership by mentoring junior engineers, modeling engineering best practices, and owning delivery quality across shared platform services. • Communicate technical decisions clearly to engineering teams and leadership, align platform initiatives with business priorities, and anticipate customer needs to deliver long‑term value.

Role Description Peraton is seeking a highly skilled Senior Cloud Engineer to support the daily operations and long-term reliability of our cloud-based infrastructure. This role is critical for ensuring uptime, performing proactive maintenance, troubleshooting issues, and implementing fixes across our cloud environments. You will work closely with development, operations, and security teams to ensure the scalability, performance, and security of cloud applications. The ideal candidate will be responsible for maintaining cloud-based applications and infrastructure on AWS. - Deploy applications across multiple environments (dev, staging, prod) and ensure consistency and stability - Build reusable pipeline templates, jobs, and stages for CI/CD consistency across teams - Collaborate with developers to containerize and deploy applications using ECS and Lambda - Configure GitLab Runners and manage environment-specific variables and secrets - Define and deploy readiness and liveness probes for containers running in EKS/ECS - Write custom scripts for CloudWatch custom metrics and alarms based on application-specific probes - Monitor deployments and system health using CloudWatch and other tools - Implement rollback strategies and manage version control during deployments - Troubleshoot and resolve deployment issues and improve pipeline performance and reliability - Proficient with Python, Bash, YAML/JSON, Node.js, Lambda functions - Perform daily health checks using AWS CLI or scheduled Lambda scripts to check health and log/report results - Set up monitoring thresholds, dashboards, and metrics for application and infrastructure - Perform root cause analysis and incident correlation using monitoring and performance analysis tools - Maintain a central inventory of all licensed software deployed in AWS environments - Maintain accurate documentation on infrastructure and procedures - Patch assessment and maintenance of infrastructure software, to include third-party software patches - Develop a patch testing schedule and rollout plan to include rollback and recovery - Create and manage change records. Participate in PI planning/Agile ceremonies - Keep cloud environments compliant with security standards and best practices - Orchestrate failover and restoration of ECS/EKS services, Lambda functions, databases, and other infrastructure components - Test and document regional failover playbooks and recovery runbooks - Ensure compliance with RTO (Recovery Time Objective) and RPO (Recovery Point Objective) requirements - Participate in on-call rotations to support 24/7 production systems and respond to incidents as they arise Qualifications - BA/BS and 8 years of experience or 12 years of experience and a HS Diploma. - 5+ years of experience in cloud support, infrastructure maintenance, or IT operations. - Experience with Infrastructure as Code (Terraform, CloudFormation) - Strong proficiency in AWS Lambda (writing, deploying, and optimizing) - Hands-on experience with CI/CD tools (GitHub, GitLab, EKS, Kubernetes, DevOps) - Scripting skills for automation and maintenance tasks (Bash, Python) - Cloud certifications (AWS DevOps Engineer, Solutions Architect Associate) - Strong written and verbal communication skills for technical and non-technical stakeholders - Excellent analytical and problem-solving skills - Must be a US Citizen. - Must be able to obtain and maintain the required agency clearance Preferred Qualifications - Ability to diagnose performance issues in cloud environments - Pre-check and post-check scripts for validating system health - Familiarity with container orchestration (Docker, ECS, Kubernetes) - Knowledge of ITIL practice or incident management frameworks Benefits - Salary Range: $104,000 - $166,000 - Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. - Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Company Description Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers.