• Support the accurate setup of employer plans and groups by collaborating with Partners and Employers throughout the onboarding process • Ensure timely responsiveness to inbound calls and voicemails, maintaining professional communication throughout each shift • Work with internal WEX Health teams and resources as needed to facilitate setup of Employers plans • Communicate effectively with key stakeholders via phone and email, providing timelines, education and training • Review demographic, enrollment and other related files during implementation process to ensure effective uploads of employer data • Provide online demonstration of portals available to employers as needed/requested

Role Description We are seeking a Clinical Implementation Specialist for Technology with a strong background in technology, imaging, CAD-CAM, and dentistry to join our team. This position operates primarily remotely, with the potential to transition into a field-based travel role as business needs evolve. Candidates located in the Seattle or Portland are preferred to align with internal and customer collaboration schedules. In this role, you will be responsible for providing live clinical education, training, and implementation support to internal and external customers, as well as our partners. You will play a crucial role in enhancing clinical outcomes by sharing your expertise in our technology product portfolio. Additionally, you will contribute to curriculum development and stay up to date with relevant scientific research. Responsibilities - Provide live clinical education, training, and support on imaging, CAD-CAM, and technology products and procedures to internal teams, external customers, and partners. - Develop teaching materials to complement company resources and conduct live presentations and training sessions on the technology and product portfolio, including therapeutic packages. - Serve as a clinical expert on the technology product portfolio to ensure excellent clinical outcomes and support customers, sales professionals, and dealers. - Create, assess, and evaluate new and existing curricula to ensure the highest quality of education and training. - Review, analyze, and interpret pertinent scientific research to stay current with industry advancements. - Offer educational support and training to dental professionals, sales forces, marketing teams, R&D personnel, market development teams, and Dentsply Sirona Business Units. Qualifications - Bachelor’s degree or Associate's Degree in Dentistry, Medical Technology, or a related field preferred. - Proven experience in dentistry and a strong clinical background. - Demonstrated ability to engage with customers, provide lectures, and mentor individuals effectively. - Consultative selling skills and business development acumen. - Proficiency in imaging, CAD-CAM, and related technology products. - Excellent communication and presentation skills. - Strong organizational skills with the ability to assess and improve educational curricula. - Knowledge of relevant scientific research and the ability to apply it to practical scenarios. - Willingness and ability to travel up to 50% as the role transitions to include field activity. Benefits - The base salary for this remote role in Washington and Oregon is between $85,000 - $95,000. - Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. Company Description Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

• Review equipment placement, telecommunications services, radio interfaces, legal recording connections, and workstation configurations. • Validate Vendor Site Survey Worksheets (SSWs), Site Survey Reports (SSRs), and Site Installation Plans (SIPs) for accuracy and completeness. • Provide on-site technical oversight during installation. • Document discrepancies and recommend corrective actions. • Confirm configuration compliance with VoIP-based VCS architecture. • Ensure installations meet FAA compliance and documentation requirements.

• Lead the End-to-End Implementation Process: Serve as the primary internal project manager for all new lender onboarding projects, from kick-off to post-launch hand-off. • Manage Project Timelines and Deliverables: Develop and maintain comprehensive project plans, oversee implementation timelines, and manage key deliverables to ensure lender launches are executed on time and with high quality. • Facilitate Cross-Functional Alignment: Coordinate and align internal stakeholders (including Sales, Product, Engineering, and Operations) to execute on implementation tasks, manage dependencies, and troubleshoot integration issues proactively. • Configure and Prepare Lender Data: Accurately maintain and configure lender information within internal systems, including rates, programs, documentation, and operational parameters, ensuring data integrity for launch. • Own Documentation and Knowledge Transfer: Develop and maintain internal and external documentation, including integration workflows, configuration guides, and troubleshooting steps, to ensure a smooth transition to ongoing operations. • Identify and Mitigate Risks: Proactively identify potential risks, roadblocks, and issues during the implementation lifecycle and develop and execute effective mitigation strategies. • Gather and Translate Feedback: Collect and document lender feedback during the onboarding process, translating recurring issues and opportunities into clear, actionable product or process improvement recommendations for internal teams. • Support Pre-Launch Testing: Coordinate and participate in User Acceptance Testing (UAT) and system validation to ensure the successful and accurate integration of the lender's systems with our platform.