• Collaborate with external partners to clarify requirements and generate tiered scopes for upcoming projects. • Advise external partners and product designers on the preferred flows for new features informed by a strong understanding of the product's current software capabilities. • Break down long and complex projects into tiered approaches with clear deliverables and accurate timelines. • Coordinate with developer teams to ensure requirements are clear and blockers are resolved to streamline development cycles. • Set up agile sprints with achievable goals that meet Speer's quick turnaround times for feature deployment. • Lead agile/scrum meetings and coordinate with the product team to ensure resources are allocated as needed to meet project timelines. • Conduct UI/UX and functionality quality assurance passes on all stages of the software development lifecycle including: ideation and wireframing, finalized designs, development milestones, final product. • Hold weekly meetings with partners where new requirements are scoped and completed/in-progress features are shared. • Hold feature demos in a clear, creative, and engaging manner to showcase new features to partners. • Break down new feature requirements into clear tickets with specific requirements and all necessary details to facilitate developer handoff of tasks. • Provide a sense of direction for the entire product delivery team and other product stakeholders.

Role Description We're looking for a Product Manager to own product delivery across complex digital engagements. This position is for a project building an AI-powered workforce coordination platform that automates real-time crew assembly through intelligent voice interactions and backend decisioning systems. In this role, you will work as a core member of a cross-functional delivery team, owning backlog management, requirements definition, and sprint execution end-to-end. You'll be joining real, in-flight work where quality and delivery speed matter, collaborating with experienced engineers and designers and growing the product instincts that come from shipping things that matter. What You’ll Do - Craft & Delivery - Own and manage the product backlog, ensuring work is clearly defined, prioritized, and aligned to business outcomes. - Translate business needs and stakeholder requests into structured requirements, user stories, and acceptance criteria. - Partner with engineering and design to ensure requirements are well understood and delivered with quality. - Facilitate sprint planning, backlog refinement, and day-to-day delivery execution to keep the team on track. - Identify and manage dependencies, risks, and scope changes throughout the delivery lifecycle. - Leverage data, user feedback, and team insights to continuously improve the product. - Bring an AI-forward mindset to your daily work, using tools like Claude to accelerate documentation, research, and analysis. - Collaboration & Communication - Build and maintain strong relationships with client stakeholders, serving as a trusted partner in delivery. - Communicate progress, risks, and tradeoffs clearly to both technical and non-technical audiences. - Facilitate working sessions, requirement discussions, and decision-making forums with clients and delivery teams. - Leadership & Influence - Take full ownership of product delivery responsibilities end-to-end and follow through with consistency. - Frame requests in terms of user and business outcomes, not just features. - Contribute to a positive, high-performing team environment through reliability, clarity, and good judgment. Qualifications - 3+ years of experience in product management or product ownership. - Strong understanding of agile delivery practices and product ownership responsibilities. - Experience writing requirements, user stories, and acceptance criteria for cross-functional delivery teams. - Experience working directly with clients or external stakeholders. - Strong communication skills across technical and non-technical audiences. - Analytical approach to decision-making using data and user insight. - Proficiency with product and delivery tools (e.g., Jira, Confluence, Miro). - Demonstrable usage of AI tools to enhance productivity and product work (e.g., Claude). - Experience in a consulting or agency environment is a plus. Helpful Extras and Unique Skills - Exposure to AWS services (Bonus: AWS Bedrock, ECS, DynamoDB). - Experience with Twilio or similar communication platforms. - Awareness of AI/LLM-based products or voice interfaces. What You’ll Do Well Here If You Are - A doer who sees something broken and fixes it. - A fast learner who embraces the ever-changing AI landscape. - Direct in a way that improves the work environment. - Obsessed with craft and detail. - Built for ownership, honoring commitments and backing teammates. - All in, treating clients' businesses as your own. - Resourceful when faced with constraints. - Glad to be in the room with people who care as much as you do.

Role Description ¿Eres el Functional Product Owner que transformará la experiencia Omnicanal a escala Global? Tu rol / misión en Initium: - No buscamos a alguien que simplemente gestione un backlog; buscamos un estratega y un motor operativo. - Como Functional Product Owner de Canales Asistidos y Remotos, serás el dueño de la visión funcional de nuestra plataforma SaaS de Contact Center de última generación (basada en Genesys Cloud y MS Dynamics). - Tu misión principal será traducir las complejas necesidades de negocio y operaciones en capacidades globales escalables, flujos de interacción impecables y experiencias que marquen la diferencia para el cliente final. - Actuarás como el puente clave entre los equipos globales, programas locales e IT para asegurar soluciones de servicio reutilizables y de alto impacto. Tus desafíos y responsabilidades (Tu Misión): - Liderar la visión funcional y el roadmap de la plataforma de Contact Center, priorizando capacidades clave para el Administrador de Interacción Omnicanal (Genesys Cloud) y la vista 360° del cliente (CRM MS Dynamics). - Conectar y co-crear con los programas de diferentes países, entendiendo sus dolores operativos para identificar oportunidades de producto globales versus requerimientos locales. - Traducir la estrategia en ejecución técnica, transformando las necesidades del negocio en definiciones funcionales detalladas, historias de usuario sólidas y requisitos de servicio claros para los equipos de desarrollo. - Maximizar el valor del backlog, coordinando activamente con Leads Técnicos y Product Managers en la planificación de releases, validación funcional y gestión de stakeholders. - Garantizar la excelencia en la documentación, manteniendo actualizados los flujos, definiciones funcionales y procesos en Confluence y Jira. Qualifications - Experiencia mínima de 5 años de trayectoria comprobada en Product Ownership, análisis funcional y soluciones de servicio en entornos de Contact Center u Omnicanalidad. - Comprensión profunda de las operaciones de Contact Center, KPIs operativos, flujos de interacción y procesos de atención de agentes. - Experiencia sólida trabajando con Genesys Cloud (nivel Mid-level) y MS Dynamics (nivel Senior). - Experiencia de trabajo en entornos de entrega Agile de alto rendimiento (Scrum / Kanban). - Dominio fluido de Español e Inglés Avanzado (C1), con capacidad para negociar y alinear stakeholders en organizaciones de producto multi-país. - Valoramos especialmente si cuentas con experiencia en integraciones críticas (Voice of Customer, plataformas de seguridad, Data Lakes, etc.). - Te apasiona aprender, compartir ideas y evolucionar junto al equipo. - Tienes una mentalidad autónoma, orientada al cliente y te entusiasma resolver problemas complejos en entornos globales e híbridos. Requirements - Cumplimiento mensual de objetivos de eficiencia de Proyectos. - Alineación y ejecución efectiva del plan estratégico del producto. Benefits - Salario fijo competitivo acorde a tu experiencia de élite. - Modalidad de trabajo: 100% remoto desde España, con flexibilidad real para conciliar tu vida personal y profesional. - Cultura Initium: Un entorno de autonomía, colaboración y dinamismo, alejado de la consultoría tradicional, donde tu iniciativa se valora, tu impacto se reconoce y apostamos genuinamente por tu crecimiento continuo. - Acceso a proyectos desafiantes con tecnologías de punta e interacción con equipos globales de alto desempeño.

Role Description As a Product Manager (m/f/d) in our Payments team, your purpose will be to own the Booksy Wallet — the central hub through which every provider manages their money. You'll drive the full payout experience: - Balance visibility and reconciliation - Infrastructure behind pay-ins, gift cards, discounts, and loyalty This is a high-ownership role sitting at the heart of Booksy's revenue engine, and the decisions you make will be felt by thousands of providers every day. Qualifications - Proven ownership of a payments product — you've built or scaled a pay-in/payout flow, not just contributed to one. - Hands-on experience with money flow management and reconciliation at a product level. - Familiarity with payment infrastructure: KYC, banking ledger, and compliance touchpoints. - A track record of working cross-functionally in a fintech, marketplace, or financial services environment. - Conversational level English language skills. Requirements - Experience with gift cards, loyalty programmes, or discounts/promo engine products. - Background at a marketplace or platform company with embedded payments. - Familiarity with challenger banking or BNPL products. Benefits - Remote-first work environment, with office access depending on the market. - Welcoming team always ready to help. - Opportunity to develop in an international environment - we have teams in 6 countries. - Additional benefits that might differ depending on the location.