• Responsible for large strategic clients • End-to-end monitoring of risk indicators • Creation of anti-fraud rules through analysis of large volumes of data • Ensure clients' decision efficiency by maximizing approvals

Role Description The Data Scientist / Power BI Analyst will play a key role in transforming organisational data into actionable insight, developing business intelligence solutions, and supporting key enterprise systems including IFS. Key Duties and responsibilities: - Data Analytics & Modelling: - Develop high-quality data models using Power BI Desktop and Power Query. - Build interactive dashboards and reports informed by best practices such as semantic modelling and star schema design. - Perform statistical analysis, data mining, and predictive modelling. - Power BI Platform Ownership: - Create, maintain, and optimise Power BI datasets, dataflows, and scheduled refreshes. - Manage secure access, workspace permissions, and sharing practices. - Business Systems Reporting & Support: - Work with data structures including views, tables, and custom fields. - Use debugging, view extraction and data modelling workflows to source and model operational data. - Provide second-line functional support for IFS as required. - System Support & Integration: - Provide general system support across enterprise applications. - Assist with configuration, system documentation, user training, and adoption sessions. - Cross-Functional Collaboration: - Work with finance, supply chain, operations and commercial teams to translate business requirements into technical solutions. - Support change management and continuous improvement initiatives. Qualifications - Strong analytical and problem-solving skills and the ability to analyse complex data requirements and design effective solutions. - Detail-oriented with meticulous attention to detail to ensure data accuracy and integrity. - A creative and innovative thinker who can develop new solutions to meet evolving data challenges. - A strong team player with the ability to collaborate effectively with cross-functional teams. - Be adaptable and resilient with the ability to adapt to changing business needs and technology advancements. - Strategic mindset with the ability to align data architecture with the organisation's long-term goals. - Effective communication with all stakeholders and Directors. Requirements - Degree in Data Science, Data Analysis, Computer Science, Information Systems, Mathematics, or related field. - Microsoft Power BI certifications are desirable. - Strong experience in Power BI, including Power Query, DAX, semantic modelling, and dataflows. - Good working knowledge of data warehousing, star schema, and relational databases. - Experience working with IFS including views, tables, and debugging tools. - SQL skills and understanding of ETL processes. - Strong Excel capabilities. Benefits - Competitive benefits tailored to the division. - Opportunities for career growth and visibility across the organisation. - A supportive, inclusive culture that values your ideas and contributions. - Work that truly makes a difference in safety, innovation, and global capability.

Role Description Se você é uma pessoa dinâmica, organizada e curte projetos essa oportunidade é para você! Atuando como Analista de Planejamento - Power B.I. Você será responsável pela análise de dados e construção de indicadores de experiência do cliente (CX), apoiando decisões estratégicas por meio de dados confiáveis e insights acionáveis. Você irá trabalhar com: - Construção de dashboards e relatórios de CX (Power Query e Power BI); - Utilização da linguagem DAX para utilização no Power BI; - Desenvolvimento de queries em SQL para extração e tratamento de dados; - Analisar indicadores como NPS, CSAT, TME, TMA, SLA, Reincidência entre outros; - Identificar insights e oportunidades de melhoria na jornada do cliente; - Automatizar rotinas e processos de dados; - Garantir a qualidade e consistência das informações; - Apoiar as áreas de negócio com análises ad hoc; - Traduzir dados em recomendações estratégicas. Qualifications - Power BI Avançado; - Power Query Avançado; - SQL Intermediario/Avançado; - Conhecimento em métricas de CX/Operações. Company Description

• Drive Insightful Storytelling: Translate complex data into compelling, actionable insights that answer the “why” behind operational challenges and opportunities. • Develop interactive Tableau dashboards and visualizations that resonate with end users, empowering self-service analytics across the organization. • Engage & Understand: Build trusted relationships with business partners across functional areas such as collections and registration to map processes, document workflows, and identify unmet reporting needs. • Ask the right questions to uncover not just what data is needed, but why, helping shape metrics that align with business priorities. • Partner Across Teams: Collaborate with Database Analysts, Subject Matter Experts, and Project Analysts to ensure dashboards are accurate, timely, and actionable. • Liaise with Backend Analysts on data infrastructure needs, supporting the delivery of reliable, quality data. • Champion Continuous Improvement: Gather and synthesize feedback to iterate on dashboard designs and reporting approaches. • Embrace experimentation and learning, viewing challenges as opportunities to innovate. • Support, Document, and Train: Provide support for dashboard users, troubleshoot issues, and document best practices. • Contribute to user guides and training sessions, helping others unlock the power of data at DaVita Revenue Operations (ROPS).