• Demonstrate analytical thinking and problem-solving skills to define technical scope for prototypes that accelerate solutions. • Deliver solutions and designs across Health Cloud Group Benefits and Administration, Vlocity components, Service Cloud, Health Cloud Care Management, and Scheduling. • Apply strategic thinking when making data model and security model changes, ensuring alignment with Master Data Management, Data Governance, Security, and Compliance guidelines and standards. • Serve as a key point of contact for business, operations, and technical coworkers, communicating clearly in writing and verbally. • Listen actively and ask specific questions to quickly understand the problems customers, members, and coworkers are facing. • Identify gaps between business processes and standard or custom Salesforce processes, providing solution options and recommendations that leverage standard Salesforce features whenever possible. • Champion documentation across off-shore and on-shore teams establishing and maintaining the processes and standards that empower every team member to make the best design decision they can. • Demonstrate commitment to core competencies of being authentic, curious, creative, empathetic, and outcome-oriented.

Title: Salesforce Support Developer Location: Peoria IL United States Job Description: Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like the kind of environment where you can thrive, keep reading! Leidos Engineering, LLC, the implementer for Ameren Illinois' award-winning energy efficiency programs, seeks a Salesforce Support Developer. Location: This position is fully remote. Ameren Illinois and Leidos believe it is very important to provide employment opportunities to the utility ratepayers that reside in Illinois. Therefore, the candidate must reside in the Ameren Illinois service territory (https://www.ameren.com/illinois/company/about-ameren/service-territory (roughly the southern two-thirds of Illinois). The Salesforce Support Developer primary responsibility is to support the user productivity, security, and development of a custom designed Salesforce platform software. This position is in a mission-critical, highly integrated customer environment, often with aggressive deadlines. This position will report directly to the IT Project Delivery Supervisor. Responsibilities: - Provide operational support for ongoing user issues and request of custom applications modifications for a wide variety of user constituents. - Ability to analyze and translate requirements working with a wide variety of user constituents. - Assist in coding, configuration, maintenance, installation, testing, and debugging of developed custom applications with Salesforce platform. - Assist in management of Salesforce system platform security with best practice implementation. - Actively participate in regular team and client meetings to ensure program needs are being met for development and data security. - Capable of multitasking and working several diverse tasks with simultaneous or near simultaneous deadlines. - Assist in management of website(s) stability, availability, and user access - Assist in management of website(s) patches and security updates to WordPress and plugins - Assist in management of website (s) and domain DNS, SSL, and security updates - Assist in operational support for ongoing user issues and request in relation to website administration - Assist in operational support for ongoing user issues and request of custom applications modifications Required Education, Skills, Qualities and Experience: - Bachelor's degree in software development or related with 2+ years of experience. Relevant experience in lieu of degree considered. - 2+ years of Salesforce administration and development - Strong technical knowledge of IT software system configuration, algorithms, and architecture. - Demonstrated skills in translating customer requirements and processes from a diverse, cross functional set of systems users into technical specifications, documenting, and then working to develop outputs. - Excellent organizational skills and ability to work under strict deadlines. - Excellent written and verbal communication skills. - Be self-motivated, disciplined, and able to work task independently with good time management. - Ability to make unanticipated changes to production deliverables with short notice. - Demonstrated understanding of data security for confidential and protected data. Desired Education, Skills, Qualities and Experience: - Experience with best practices and creation/maintenance of complex Salesforce Lightning Flows. - Experience in configuration of Salesforce Experience Builder portals. - 2+ years of Amazon Web Services (AWS) with a combination of LightSail, Route 53, Certificate Management, Bitnami or related - 2+ years of AWS utilizing S3, DataSync, RDS - 2+ years of DNS, SSL, domain administration - 2+ years JAVA or APEX - Strong creative development skills - Strong technical writing skills Are you ready to make an impact? Begin your journey of a flourishing and meaningful career; share your resume with us today! Although this role will primarily support the Ameren Illinois Energy Efficiency Program, Leidos will be the employer of the person, Ameren Illinois does not take any role in selecting the person for employment, and Ameren Illinois will not have any role in managing the work performed by the person. We take care of our employees. Leidos seeks the best and the brightest, and in return, we invest in you, with an eye on your future, through career advancement, growth opportunities and continuous improvement via mentoring, formal and informal project management training and assistance with obtaining pertinent certifications. We challenge you to help solve some of the world's toughest problems, and reward you with a welcoming culture that recognizes the importance of a strong work/life balance, as well as competitive compensation and benefits. We believe that diversity and inclusion make us all better and offer the chance to have fun and make a difference If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $69,550.00 - $125,725.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

• Review and understand documented user stories. • Partner with Lead Salesforce Engineer to define and develop solutions that ensure alignment with industry best practices, technical strategies, and priorities. • Consistent and dependable in delivering core technology solutions that deliver outcomes and meets/exceeds the teams expectations for stability, scalability, resilience, etc. • Implement new features and enhancements using established development standards and approved change‑management processes. • Conduct unit testing and collaborate closely with Quality Assurance Engineers to support functional and performance testing across Salesforce and integrated applications. • Provide ongoing support for service requests, routine maintenance tasks, and general application operations. • Continuously evaluate and improve technology solutions to ensure software stability, scalability, and resilience. • Leverage automation tools to streamline testing, optimize workflows, and drive process improvements. • Support observability and monitoring tools to ensure system health and deliver proactive issue detection and notifications. • Provide guidance to junior engineers helping them learn foundational engineering skills. • Provide domain expertise on software products in their area to junior engineers to help them learn/grow their skills and contribute as part of the team. • Provide technical expertise and help the team problem solve technical/software issues. • Actively participate in the technology community through forums, events, and/or open-source or personal project contributions.

Role Description We are seeking a Sr. Salesforce Engineer for our client who brings passion, enthusiasm, and a growth mind-set. You are going to be a trusted expert, who applies business, industry, and technical knowledge of assigned assets, domains, platforms, technologies, and vendors. Collaborates with team members to ensure quality solution delivery. Responsible for implementation, execution, and maintenance of technology solutions to mitigate risk and drive business results. Provides development expertise on mid-large sized projects to solve complex problems. The Sr. Salesforce Engineer will have exposure to both the Sales and Service Cloud functionality within the Salesforce Platform. This person is responsible for designing, documenting, building (configuration and customization), unit testing, implementation, and maintenance of functionality that meets the needs identified by business partners. Successful candidates will have experience with large implementations along with a broad knowledge of the Salesforce and associated capabilities. The ideal candidate will also have strong skills in integration patterns and development in technologies off the Salesforce platform. Responsibilities - Solution Architecture / Systems Design - Review and understand documented user stories. - Partner with Lead Salesforce Engineer to define and develop solutions that ensure alignment with industry best practices, technical strategies, and priorities. - Consistent and dependable in delivering core technology solutions that deliver outcomes and meets/exceeds the team's expectations for stability, scalability, resilience, etc. - Application Implementation & Maintenance - Implement new features and enhancements using established development standards and approved change‑management processes. - Conduct unit testing and collaborate closely with Quality Assurance Engineers to support functional and performance testing across Salesforce and integrated applications. - Provide ongoing support for service requests, routine maintenance tasks, and general application operations. - Continuously evaluate and improve technology solutions to ensure software stability, scalability, and resilience. - Leverage automation tools to streamline testing, optimize workflows, and drive process improvements. - Support observability and monitoring tools to ensure system health and deliver proactive issue detection and notifications. - Leadership - Provide guidance to junior engineers helping them learn foundational engineering skills. - Provide domain expertise on software products in their area to junior engineers to help them learn/grow their skills and contribute as part of the team. - Provide technical expertise and help the team problem solve technical/software issues. - Actively participate in the technology community through forums, events, and/or open-source or personal project contributions. Qualifications - 5+ years of experience working in a Salesforce engineering environment. - Deep expertise in Salesforce Sales Cloud and Service Cloud; experience with Marketing Cloud or Financial Services Cloud is a strong plus. - Proficiency in Apex (Classes, Triggers, Batch Apex), JavaScript, Lightning Web Components (LWC), Visualforce, and integration technologies including REST, SOAP, Change Data Capture, Platform Events, SOQL, and SOSL. - Hands‑on experience with Salesforce configuration and automation tools, such as custom objects, workflow approvals, Flow, Process Builder, and Data Loader. - 3+ years of recent experience with several integration or platform technologies, such as Java, REST/SOAP APIs, Spring Boot, Confluent Kafka, Change Data Capture, Platform Events, OpenShift, Docker, TC Server, and messaging queues (RabbitMQ, IBM MQ). - Familiarity with CI/CD and DevOps practices, including tools like Visual Studio Code or IntelliJ, Salesforce CLI, Git, GitHub/GitHub Actions, and Jira. - Strong ability to troubleshoot issues across Salesforce and connected systems, including sharing/visibility challenges, bulk DML operations, Apex errors, and external callouts. - Experience working in an Agile environment, collaborating directly with product owners and business stakeholders. - Salesforce Administrator and Developer certifications preferred. - Excellent verbal and written communication skills, especially in documenting technical solutions. - Demonstrated ability and motivation to learn new technologies and development tools. - A creative, solution‑oriented mindset with the ability to apply innovative approaches to software design. Requirements - Work Model – Remote - Employment Type - Full-time - Salary - $120,467.00 - $162,984.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors. Benefits - Decision Foundry is an equal opportunity employer and values diversity at our company. - We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. - We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.