• Responsible for the proactive development of business plans for assigned customers that are fully aligned with the organizational strategy. • Achieve sales and revenue targets through identifying opportunities with existing and new accounts. • Understand customer needs and voices to uncover additional opportunities within accounts assigned across all products and solutions. • Build and leverage on networks and relationships with key customers to expand and growth the West business. • Lead in successful delivery of business objectives through high quality planning and execution of tailored key account plans. • Execute the market strategy and objectives for West products/solutions. • Participate in and drive key external events and meetings, e.g. Client meetings, presentations and roundtable etc. • Manage the local sales processes and WEST CRM system and data integrity on WEST CRM. • Ensure proper use of Key Account Management tools to build robust relationships with key customers. • Be responsible for the accuracy of the monthly and quarterly reports. • Manage the mix of cross-functional and cross regional technical resources to optimize the value of accounts and deliver business objectives. • Implement the agreed pricing strategy formulated for each customer segment so that West achieves the planned gross margins per customer and per segment. • Ensure that clients and distributors keep to their contractual obligations. • Other relevant duties and projects as assigned.

Role Description As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping. - Meticulously post charges and payments to patient accounts. - Efficiently schedule daily appointments, contributing to the smooth operation of patient billing and scheduling. - Demonstrate meticulous attention to detail in financial transactions. - Exhibit strong organizational skills for scheduling. - Commit to accuracy and efficiency in patient account management. - Review and post payments and write-off/adjustments from insurance and patients. - Review Explanation of Benefits (EOBs)/Electronic Remittance Advice (ERAs), payments, adjustments, insurance contracts and contracting system, insurance benefits, and all account comments. - Apply knowledge of payer contracts and experience with insurance reviews to gather additional information as necessary. - Post and track electronic funds transfer (EFT) information and validate EFTs for accuracy. - Follow write-off approval protocols for non-routine adjustments. - Manually post non-electronic activities including payments, adjustments, and zero payment denials. - Complete daily posting log and quarterly cash handling audits and report findings to Supervisor/Manager. Qualifications - None, upon hire. Requirements - None, upon hire. Benefits - More than 20 specialties and 100 convenient locations. - Some clinics offering extended hours.

• Develop and strengthen executive-level relationships with key clients to support retention, growth, and long-term business objectives. • Collaborate with cross-functional teams to identify opportunities, align client priorities, and drive business growth across debit network solutions. • Create and execute short-term and long-term strategic plans to support merchant and acquirer growth within the debit payments market. • Share market insights, industry trends, and network value propositions with clients while serving as an escalation point for issue resolution. • Generate, review, and analyze business review data to identify performance trends, client opportunities, and areas for improvement. • Support merchants in improving authorization rates by identifying issues, coordinating solutions, and monitoring outcomes. • Submit and manage project requests to support completion within defined service level agreements (SLAs). • Partner with processor relations teams to manage transaction volumes, monitor issues, and support timely resolution.

Role Description We are looking for a highly motivated person to join our team as a Key Account Manager for Kvarner and Istria region. This Account Manager position offers remote flexibility following the successful completion of onboarding and training. Since the role can be performed mostly remotely thereafter, you can be located further away from our Zagreb office, near your territory in Istria and Kvarner. We are specifically seeking a proactive “hunter” profile — a results-driven sales professional who thrives on identifying new business opportunities, building pipelines from scratch, and driving growth through new client acquisition. If you are an ambitious, self-motivated sales professional ready to take ownership of your territory while enjoying long-term remote flexibility, we would love to hear from you. Here’s where you’ll grow beyond yourself: - Acquisition of new clients as well as maintenance of existing cooperations (B2B) in Kvarner and Istria region - Development of individual customer solutions - Creation of renting offers and contracts - Support and training of retail partners - Maintaining your network and representing the company - Constantly monitoring the regional market situation - Being responsible for a positive business development Qualifications - Business College and some years of professional experience with active B2B customer contact, especially in the service sector - Experience in the renting and financial services sector is an advantage - High number affinity, basic knowledge in the annual financial statements analysis - Distinctive customer and service orientation as well as sales strength in recognizing customer potential - Strong communication skills and pleasure to deal with people - Very well-organized and goal-oriented way of working - Enforcement and negotiating skills - Very good MS-Office skills - Fluent in English, German is beneficial - Driving licence class B Benefits - Competitive base salary and a team orientated bonus model - Role specific training and development - Company car also for private use - Fun colleagues and a great team - The opportunity to be a part of and progress with a successful company Company Description The grenke group offers its customers renting, banking, and factoring products — all from a single source. In the renting sector, we are among the leading specialists in Europe. Our portfolio in the Croatian market includes tailor-made renting solutions for small and medium-sized enterprises. Our consulting services are always independent of banks and manufacturers. Active since 1978, grenke is now publicly listed and represented in 32 countries worldwide with over 2,200 employees.