Title: Senior Account Manager, Relationship Management Location: Radnor, PA, US Workplace: Remote Department: Sales Management Job Description: Alternate Locations: Work from Home; Radnor, PA (Pennsylvania); US Northeast Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: is not available for this opportunity. Requisition #: 76093 The Role at a Glance The Sr. Account Manager, Relationship Management leads strategic efforts to grow and retain business across the annuity, life insurance, and LTC product lines. This role builds and strengthens relationships within the wire and bank channels to deepen engagement, expand product presence, and ensure an exceptional client experience. Success in this role comes from understanding each firm’s business model, anticipating client needs, and delivering solutions that support sales growth, profitability, and long-term partnership. What you'll be doing - Develop and execute strategic business plans that drive sales growth, market expansion, and retention within assigned firms. - Build and maintain strong relationships with senior leaders and key decision makers across wire and bank channels to support high client satisfaction and long-term partnership. - Serve as a subject matter expert on LFG products, services, and operational processes while providing consultative guidance to internal and external stakeholders. - Lead complex client relationship strategies that address service needs, resolve escalated issues, and support overall profitability and product breadth growth. - Identify at risk clients and implement retention strategies that strengthen engagement and protect existing business. - Profile assigned territories to identify opportunities, cultivate new relationships, and introduce the appropriate LFG resources to expand market presence. - Participate in industry organizations and events to enhance LFG visibility and leverage sponsorship or speaking opportunities. - Collaborate with internal teams to ensure seamless processing of sold products and to share intelligence that supports business planning and strategy. - Conduct client meetings and finalist presentations to support sales targets and business growth objectives. - Maintain responsibility for budget adherence, regulatory compliance, and the representation of LFG with professionalism and integrity. - Monitor industry trends and partner with leadership to incorporate new developments into future strategies and solutions. What we’re looking for Must-Haves - 3-5 Years experience in relationship management that directly aligns to the specific responsibilities for this role - Bachelor's degree or equivalent work experience - FINRA Series SIE, 6, 63, L&H - Analytical skills and close attention to detail is necessary - Effective verbal and written communication skills - Ability to adapt quickly in a changing work environment Application Deadline Applications for this position will be accepted through June 30, 2026, subject to earlier closure due to applicant volume. What’s it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What’s in it for you: - Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes - Leadership development and virtual training opportunities - PTO/parental leave - Competitive 401K and employee benefits - Free financial counseling, health coaching and employee assistance program - Tuition assistance program - Work arrangements that work for you - Effective productivity/technology tools and training The pay range for this position is $94,500 - $250,000 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook, X, LinkedIn, Instagram, and YouTube. For the latest company news, visit our newsroom. Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Role Description Quadris Team, LLC & Sage Clinical RCM is seeking a dynamic Account Manager for Healthcare Accounts Receivable in a high performing and fast-paced RCM environment, working with hospital and physician groups across the United States, to lead and support KPI's of our healthcare finance partners! As an Account Manager, under general supervision, you will be the primary point of contact for the client account and manage a diverse group of revenue cycle professionals. The position is responsible for maximizing team success and future growth opportunities by providing guidance, education and training to produce team excellence, employee satisfaction and timely claim resolution. - Promote revenue cycle strategy development - Manage AR analysis - Provide support related to departmental activities in accordance with federal, state, and payer-specific billing requirements - Interface with client(s) and client staff - Work closely with leadership on action items and trends identified - Manage Quality Assurance, team goals and performance standards - Coordinate AR functions and offer solutions and recommendations for continuous improvement - Encourage a work environment that embraces a cohesive, synergetic, and collaborative team - Demonstrate a commitment to the organization's strategic plans, short and long-term goals and mission, vision, and values Qualifications - Experience within the healthcare industry & proven knowledge of Healthcare Accounts Receivable and RCM - Experience supporting, coaching and training a thriving high-performance team - Professional and effective communication both written and verbal - Detail oriented to produce solid documentation - Ability to interpret, communicate, and enforce written policies and procedures - Knowledge of Insurance Payers GOV, NON-GOV, COMM, VA, Medicare/Medicaid, etc. - Proven skills in handling challenging team member situations - Ability to flex schedule to meet the demands of your team and the business - Demonstrate innovative and creative problem-solving skills - Support your team in their effectiveness, career development, and team morale - Demonstrate the ability to manage time efficiently and effectively - Must have working knowledge of Windows, Microsoft Office Suite & Payer Websites - Experience/working knowledge of Meditech, Athena and EPIC a plus Requirements - Continually assess team performance - Handle escalated issues in a professional, confidential, and timely manner - Participate in the interview and selection process - Create and review recommended job aids for ongoing team education and continuous improvement - Ability to oversee multiple projects and work with a sense of urgency - Provide input and play a key role in completion of performance evaluations - Assess with the utmost of integrity and sensitivity to counsel performance and behavioral issues - Manage Quality Assurance initiatives - Assess results and communicate results to leadership - Enforce adherence to all company, regulatory and business standards, and policies - Propose process improvements to enhance both client and employee satisfaction - Meet consistently with Team Leads as necessary - Manage team huddles/meetings as needed - Ensure delivery of the highest degree of customer service satisfaction - Attend Leadership meetings as requested Benefits - Equal Employment Opportunity employer - Employment contingent upon a criminal background check - Previous employment verification and references - Participation in eVerify

Senior Account Manager, Web Boston, MA Full Time Web: Account Management Experienced Job Description: The Senior Account Manager, Web is the strategic owner of complex client relationships and high-impact website initiatives, including website builds and ongoing support engagements across WordPress, Drupal, and Shopify platforms. This role serves as a trusted partner to senior client stakeholders, guiding decision-making across scope, budget, timeline, and technical tradeoffs. You bring clarity to ambiguity, proactively manage risk, and ensure clients are informed, supported, and confident throughout both project-based and retainer-based engagements. This position does not include direct people management responsibilities but requires strong leadership presence, executive communication skills, and close partnership with project managers, strategists, designers, and developers. What You'll Do Client Relationship Ownership & Trust Building - Own senior-level client relationships for complex website builds and ongoing support accounts. - Develop a deep understanding of each client’s business goals, organizational dynamics, constraints, and success metrics. - Act as a trusted advisor, guiding clients through decisions related to scope, budget, timeline, platform capabilities, and technical feasibility. - Build long-term credibility through proactive communication, consistency, and follow-through. Strategic Leadership & Problem Solving - Lead strategic conversations related to website roadmaps, enhancements, and long-term platform evolution. - Demonstrate working knowledge of Wordpress, Drupal, and Shopify ecosystems, including common constraints and maintenance considerations. - Translate technical and operational complexity into clear, actionable recommendations for non-technical stakeholders. - Balance client expectations with internal team realities, advocating for sustainable delivery while protecting the relationship. - Apply structured thinking (e.g., clear options, risks, and recommendations) to achieve client goals and long-term sustainability.​​​​​​​ Risk Management & Escalation - Proactively identify risks related to scope creep, budget burn, resourcing constraints, timeline slippage, or stakeholder misalignment. - Clearly communicate risks early with recommended mitigation strategies. - Escalate issues appropriately to Client Services and Department Leadership, ensuring clients are never surprised. - Frame escalations with context, options, and recommendations rather than problems alone.​​​​​​​ Delivery Oversight - Partner closely with Project Managers and hybrid PM/Producers to ensure delivery remains aligned with client expectations and contractual commitments, and serve as a hybrid Account and Project Manager on smaller engagements when appropriate. - Ensure project plans, milestones, and priorities are clearly understood and documented. - Hold both teams and clients accountable to agreed-upon decisions, approvals, and timelines. - Step in when delivery challenges arise to reset expectations, reframe priorities, or realign stakeholders.​​​​​​​ Financial & Scope Stewardship - Own high-level budget awareness across projects and ongoing support engagements. - Proactively monitor burn, forecast risk, and flag potential overages early. - Partner with Client Services Leadership on change orders, scope adjustments, and account expansion conversations. - Clearly document decisions related to scope, budget, and tradeoffs to ensure alignment as the engagement moves forward. - Identify roadmap-driven opportunities to grow accounts in alignment with client goals.​​​​​​​ Internal Collaboration & Leadership Presence - Serve as a calm, steady presence during high-pressure moments for both clients and internal teams. - Model strong communication, emotional intelligence, and accountability. - Contribute to process improvements, documentation standards, and best practices. - Mentor junior team members through guidance, clarity, and by setting the example.​​​​​​​ What You'll Bring - At least six years of experience in a full-service digital agency is required, with senior-level client ownership. - Proven experience managing complex, website builds and ongoing support engagements on Wordpress, Drupal, and/or Shopify. - Strong understanding of website strategy, design, and development workflows. - Excellent executive-level written, verbal, and presentation communication skills. - Demonstrated ability to manage ambiguity, competing priorities, and high-risk decisions. - Experience partnering closely with PMs, strategists, designers, and developers. Comfortable discussing budgets, scope, tradeoffs, and constraints with confidence and empathy. - Familiarity with integrated digital marketing disciplines and the judgment to involve them when appropriate. - Experience using project management software and financial tracking tools common to digital agencies. Benefits and Perks We Provide - Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VA. - Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 12 Company Holidays, and Summer Fridays from Memorial Day through Labor Day. - 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider. - Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family. - Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work. - Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program. - Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses. - Continuing Education. Receive a personal budget to attend events and conferences. What We Believe At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws. Who We Are 829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work. Salary Range: $75,000-$100,000 We determine compensation based on experience, demonstrated skills, and current market conditions at the time of hire to ensure fairness and consistency across roles. Actual compensation will depend on experience and may be adjusted based on skills, qualifications, and alignment with the scope and impact of the role.

Title: Strategic Account Manager, NA locations - Ashburn, Virginia - Remote - US time type Full time Job Description: About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Customer Experience Department The Customer Experience (CE) department at Vantage Data Centers is dedicated to managing and enhancing all aspects of customer relationships from the inception of the lease throughout the entire customer lifecycle. We ensure that data modules are delivered, monitored, and maintained according to contractual agreements, proactively supporting customer requests and audits to demonstrate compliance and performance. The CE department provides customers with visibility into the performance and maintenance of their data modules through our various reporting mechanisms. We track and report on customer service levels (SLAs), generate regular reports, analytical insights, and forecasting for Operations and the Executive Leadership team. Our team focuses on developing and enhancing processes, seeking out areas for improvement, and implementing plans to elevate the customer experience. Our team fosters a culture of collaboration, innovation, and continuous improvement, valuing each member's contributions and encouraging professional growth. The Customer Experience department works closely with all Vantage departments—such as Sales, Real Estate, Operations, Construction, and Solutions Architecture/Engineering—to ensure customer success throughout construction, delivery, and ongoing operations. By improving inter-departmental communication and influencing organizational practices, we contribute to our commitment to providing world-class service as we scale. Position Overview This role is based in Sterling, Virginia with flexible work arrangement: 3 days on-site and 2 days remote. This position can also be based remotely in the United States. Vantage is looking for an ambitious, self-sufficient, detail-oriented, resourceful Strategic Account Manager (SAM) to establish and maintain customer relationships and promote customer satisfaction. You will be the interface for Vantage Customers to ensure that their needs are met and will coordinate throughout all internal departments to support customer requests. The daily responsibilities include establishing and maintaining a relationship with a core set of customers to support day-to-day activities and requests including project support, construction reviews, data module fit-out coordination, customer onboarding, customer audits, operations support, performance reporting, customer tooling, and more. A successful candidate will coordinate with the Sales, Construction, and Operations organizations to develop custom solutions to ensure customer loyalty. Essential Job Functions - Understand the customers business and be proactive in our approach to establish and maintain excellent customer relationships - Establish key external relationships with customers personnel, e.g. Operations, Construction, Security & Health & Safety. - Develop key internal relationships within Vantage to ensure a smooth transition of services for each customer from initial contract through to live operations. - Ensure compliance with Vantage standards and customer leases. - Support customer projects, requests, and improvement activities tracking, pricing, approval, and implementation. - Report on operational performance, compliance to SLAs and deliverables, and financials through monthly, quarterly and bi-annual Business reviews, KPIs, and STAR reports. - Develop and document processes and procedures for customer support. Duties - Perform/coordinate all internal and external onboarding activities for new customers. - Interface in person with customers on a regular basis. - Generate and provide regular reporting and respond to Customer requests. - Respond to customer requests from the customer portal. - Identify areas of improvement and provide feedback on these items to the relevant Vantage teams. - Host and coordinate SLA compliance MBR and QBRs with the Customer. - Gather customer requirements and participate in the solution design and quoting process. - Collaborate with internal and external Vantage teams to complete activities on time. - Develop and maintain documentation for each customer. - Coordinate with relevant teams to ensure proper configuration of Customer Portal and tooling. - Provide support to all financial and billing teams. - Manage customer facing projects and activities. - Ensure compliance to Vantage standards and customer lease obligations is upheld. - Support Construction team with customer requests, coordinating communication, escalations, and reporting. - Support the operations teams with any operational incident reports and reviews with customers. - Handle additional duties as assigned by Management. Job Requirements - Bachelor of Science degree in Business Administration, Computer Science, Sales, related field, or equivalent experience required - 5+ years of experience in one or a combination of the following: Data Center Operations, Project Management, Customer Support, or Sales is required - Data Center, high-tech, or rapid growth industry experience is strongly preferred - Prior experience supporting an ITIL based Service Management program - Ability to read and interpret electrical one-line diagrams, a plus - Experience with contracts management and RFPs - Proficient with Microsoft suite including Excel, Word, Power Point, Project, and Visio - Problem solving skills to troubleshoot and resolve customer requests - Excellent verbal and written communication skills - Time management and multitasking skills to handle multiple tasks and clients at once - Motivational and negotiation skills - Strong organizational skills and attention to detail - Travel required is expected to be up to 25% but may increase over time as the business evolves. Physical Demands and Special Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Additional Details - Salary Range: $120,000-$140,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations) - This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. - Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown. #LI-CD1 We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations. Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community. Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values. Vantage Data Centers is an Equal Opportunity Employer Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.