Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The Consulting Solution Architect - Hybrid Infrastructure is a field-based technical pre-sales role that focuses on developing comprehensive datacenter solutions for CDW customers. This role involves providing consultative guidance, supporting partner product sales, scoping service offerings, and fostering strategic relationships to drive business growth. In this role you will be working with customers, delivery, and internal sales teams to develop and maintain strategic relationships and be a trusted advisor to grow our Hybrid Infrastructure services business. What you will do: * Develop appropriate product scoping, bill of materials, assessment, and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services. * Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs). * Guides (compares and contrasts) customers in their decision making within CDW Datacenter Partners Technologies/Solutions (Dell vs. NetApp, Rubrik vs. Cohesity); Influences, guides and partners with customers to develop their Server/Storage/Compute IT strategy. * Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle by uncovering customer long-term goals and requirements and crafting solutions that build towards the desired end goals. * Maintain strategic relationships with Customers, Internal Sales & Delivery management, acting as a trusted advisor to drive business growth. * Maintain relationships with Key strategic partners by maintaining at least 5 partner technical certifications. * Grow influence in your assigned territory by high levels of engagement with vendors/partners/customers/Sales as a strategic advisor and being seen by teammates as an expert in the field. * Act as a subject matter expert in multiple families of products and solutions, providing regular contributions to CDW marketing approved online activities, such as LinkedIn, blog posts, online magazine, etc. * Drive outreach initiatives, technical enablement projects, coaching, and mentoring for other SAs, Solution Executives, and Field Sellers. * Mentoring and coaching of solution architects around best practices to engage with coworkers and customers. What we expect of you: * Bachelor's Degree and 7 + years of experience in technical, pre-sales, or post-sale delivery role OR 11+ years of experience in technical, pre-sales, or post-sale delivery * Motivated, self-starting, and able to independently perform high quality work with minimal guidance. * Industry knowledge and domain expertise: An SA should possess domain expertise. They should understand industry-specific challenges, regulations, and best practices. They should have a deep understanding of the architecture, products, technologies, and solutions offered by the company. This knowledge enables them to provide tailored recommendations and position the company's solutions effectively within the industry landscape. * Team collaboration and leadership: Collaboration with cross-functional teams, including sales and delivery, is crucial in this role. A SA should be able to work effectively in a team, lead technical discussions, and influence decision-making. They may also provide guidance and mentorship to junior team members. * Customer-focused approach: An SA must have a customer-centric mindset and be able to understand and articulate customer needs effectively. They should possess excellent communication and presentation skills to engage with customers, gather requirements, and explain technical concepts in a clear and concise manner. Building relationships, understanding customer pain points, and providing tailored solutions are key aspects of this role. * Solution design and problem-solving skills: The candidate should have the ability to design and communicate comprehensive solutions that address customer requirements, business challenges, and build consensus around the final solution. They should be skilled in analyzing complex problems, identifying appropriate solutions, and translating technical concepts into understandable terms for customers. Strong problem-solving skills are crucial for identifying and resolving technical issues or gaps in proposed solutions. * Willingness to travel up to 25% or as needed. Pay range: $121,450 - $170,010 depending on experience and skill set Annual bonus target of 25% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials * CDW is committed to being an AI-fluent organization * We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. * About Us * CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do. * Together, we Make Amazing Happen. * CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Role Description As our Success Architect, you will be responsible for providing architecture and design, use case development, and solution implementation advice for our customers while working closely with our Customer Success Managers, Professional Services, and Product/Engineering teams. In this role, you must be able to work and adapt in a fluid, fast-paced environment. You must be technically proficient, patient, and passionate about guiding customers through our products/solutions, with the ability to collaborate with other departments and communicate with both technical and business audiences. Technology You’ll Use: - MDM - Data Integration - Data Quality - Cloud and Databases Here's What You'll Be Doing - Provide architecture and design, use case development, and solution implementation advice. - Interact closely with our Professional Services team for seamless handoff for broader services engagements. - Partner with Product/Engineering Teams to understand best recommendations to design a solution or provide valuable feedback to better align our product to customer needs. - Serve as a counselor and adviser to customers and a technical coach to co-workers, providing advice and guidance throughout the Post-sales engagement. - Respond promptly to customer questions with technical explanations of product features and capabilities. - Serve as a technical coach to your colleagues in the customer success team. - Prepare and deliver differentiated solution presentations or technical proposals. - Compose and publish external facing whitepapers, artifacts, case studies, architectural blueprints, blog posts, and articles for technical/industry publications. Qualifications - Bachelor’s Degree in Computer Engineering/Technology. - 10+ years of experience with one or more Informatica products in Business 360 journey including – Informatica Multi-domain Master Data Management, Hosted MDM, C360, C360 for Salesforce, etc. - Experience with Informatica IDMC platform and MDM would be preferable. - Expert level knowledge on Informatica MDM with multiple projects implementation experience. Requirements - Expert level knowledge on Informatica MDM product suite required. - Experience in a Pre-sales or Post-sales consulting role, preferably in Enterprise software solutions (MDM, Data Integration, Data Quality, Cloud and Databases), ideally using Informatica products. - Proven technical knowledge of deployment of both Cloud and on-premise software solutions and architectures (Data Warehousing, Data Integration, Data Virtualization, Business Intelligence, Application Integration, and Microservices). - Track record of successfully managing customers and complex data management needs. - Experience with Informatica IDMC platform would be preferable. - Experience with AWS or Azure or GCP Cloud Ecosystem would be preferable. - Expert-level database skills in at least one (Oracle, SQL Server, DB2, Sybase, Teradata). Benefits - Time off programs - Medical, dental, and vision coverage - Mental health support - Paid parental leave - Life and disability insurance - 401(k) plan - Employee stock purchasing program

• The Clinical Systems Configuration Architect is responsible for all architectural disciplines, decision making, drive communication, and collaboration for the enterprise • Accountable for creating and maintaining the architecture disciplines that will guide the organization's technology decisions • Define and communicate clinical systems implementation standards, best practices, and guidelines • Work closely with business leaders and technology teams to understand needs and ensure alignment with business goals • Maintain familiarity with a wide range of solutions and approaches clinical systems operationalization • Develop policies, standards, and guidelines that direct the selection, development, implementation, and use of platforms within the enterprise • Provide guidance, training, and mentorship to team members and leaders throughout the department • Troubleshoot existing clinical configuration to identify errors or deficiencies and develop innovative solutions

Role Description The Genesys AI Solution Architect serves as a critical connector between Genesys AI product management and customer-facing teams, enabling the field organization with the expertise, assets, and guidance required to position and deliver Genesys AI solutions — including Agentic Virtual Agents — effectively. In addition, the AI Architect will help drive ACV growth by engaging in sales cycles with strategic technical leadership and differentiated AI expertise. This role requires a blend of deep AI technical acumen, exceptional communication skills, and the ability to translate complex capabilities into clear, actionable business value. - Leverage expert-level knowledge of Genesys AI capabilities — including predictive AI, Agentic Virtual Agents & Copilot — to articulate and demonstrate product value to customers and prospects. - Design and rapidly prototype innovative AI use cases, accelerators, and solution patterns that highlight the differentiated value of Genesys AI. - Support pre-sales activities such as presenting the Genesys AI vision, technical discovery, solution design, product demonstrations, sandbox/trial engagements, AI integration guidance, and value assessments. - Provide technical feedback and strategic insights to Product Management on AI product design, implementation considerations, and customer-driven enhancements. - Develop engaging technical assets, deep-dive demonstrations, workshops and other content to support and enable Genesys and partner field teams. - Influence CIO/CTO-level stakeholders and position Genesys — particularly its AI and Agentic Virtual Agent capabilities — as integral to an organization’s broader IT and transformation strategy. Qualifications - Intellectual Curiosity: A genuine passion for rapidly learning and unlearning in a field that evolves on a weekly basis serving as the focal point for technical intelligence, actively tracking the AI landscape (Big Techs, emerging startups, and the Open Source community) to anticipate disruptions and identify business opportunities. - Hands-on experience with modern AI technologies, including ML, NLU/NLP, LAMs, and advanced prompt engineering techniques. - Strong ability to create, deliver, and adapt compelling technical demonstrations and presentations that clearly articulate AI integration points and business impact. - Demonstrated success partnering with sales teams to understand customer challenges and provide AI-focused technical solutioning. - Expertise in integrating Genesys AI solutions (or other AI solutions) with customer technology ecosystems and the broader Genesys Cloud platform. - Ability to identify opportunities for process optimization and recommend AI-driven solutions that enhance customer outcomes and operational efficiency. - Strong understanding of AI architecture components—including A2A, MCP, and related platform services—and how they interact with AI and Agentic Virtual Agent capabilities. - Proven ability to influence CIO/CTO decision-makers. - Fluency in English and other languages as a plus. Company Description Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. Reasonable Accommodations If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. Equal Opportunity Employer Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.