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Jobs for Humanity

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Customer Support, Data Entry

Data EntryData EntryFull TimeRemoteSeniorTeam 11-50Since 2020H1B No SponsorCompany SiteLinkedIn

Location

Florida

Posted

3 days ago

Salary

0

Seniority

Senior

High SchoolEnglish

Job Description

Customer Support, Data Entry

Jobs for Humanity

• Respond promptly and professionally to customer inquiries via phone, email, and chat. • Assist customers in navigating the website, placing orders, and resolving issues related to their purchases. • Provide product information, track orders, and facilitate returns and exchanges. • Troubleshoot and resolve customer concerns, including delivery issues, damaged items, and billing inquiries. • Collaborate with various departments to address and resolve customer concerns efficiently.

Job Requirements

  • Excellent communication skills and a passion for providing outstanding customer service.
  • Strong problem-solving abilities and the ability to think on your feet.
  • Empathy and a genuine desire to help customers.
  • Strong computer skills and the ability to navigate multiple systems simultaneously.
  • Ability to work independently and effectively in a remote work environment.
  • Previous customer service or call center experience is a plus but not required.

Benefits

  • Competitive compensation and benefits package.
  • Opportunities for career growth and development within a rapidly growing company.
  • A positive and supportive team environment that values diversity and inclusion.
  • The opportunity to work remotely, offering flexibility and work-life balance

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PST (UTC-8)
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Manager - Data Architecture, Data & Analytics Office

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Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff.

Data Entry5 days ago
Full TimeRemoteTeam 51-200H1B No Sponsor

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