Catalist

Role Description Ellucian Company LLC has an opening for a full-time Manager - Data Architecture, Data & Analytics Office in Reston, VA. Duties are to: - Lead and manage a team of data architects responsible for designing and implementing enterprise data solutions across platforms like Snowflake, Informatica, and dbt (15%). - Define and evolve Ellucian’s enterprise data architecture strategy, standards, and governance frameworks to support analytics, reporting, and AI/ML initiatives (5%). - Oversee the development of scalable data models, pipelines, and integration patterns that support structured and semi-structured data sources (10%). - Partner cross-functionally with business, product, and technology teams to align data architecture with strategic goals and enable self-service analytics and predictive insights (20%). - Ensure data platform scalability, performance, and compliance with data governance, lineage, and security standards (5%). - Provide architectural leadership for data visualization and embedded analytics solutions using Tableau, Power BI, and other tools (20%). - Stay current on emerging trends in cloud data architecture, data mesh, generative AI, and modern data governance technologies (5%). - Mentor and develop team members, fostering a culture of innovation, collaboration, and continuous improvement (20%). Qualifications - Minimum of a bachelor’s or its foreign equivalent in Info Systems, Info. Management, Computer Science, or Info. Technology or closely related discipline. - Higher degree accepted but not required. - 60 months’ experience in enterprise data architecture, data engineering, or BI development, with at least 2 years in a leadership or managerial role. Requirements - Must possess 3 years' experience in each of the following: - With cloud-native data platforms (e.g., Snowflake, Redshift or Databricks) and modern data stack tools (e.g., Informatica, dbt, Airflow etc.). - In translating technical architecture into business value. - With enterprise business systems such as Salesforce, Gainsight, and ServiceNow. - In building scalable, governed, and future-ready data platforms. - In stakeholder management across technical and non-technical audiences. Benefits - Remote - home benefits available.

Role Description We are seeking an Arabic Web Content Specialist to support our regional website experience. This role will be responsible for adding, editing, and maintaining Arabic-language content within our enterprise CMS. The ideal candidate can read and write Modern Standard Arabic fluently, understands basic HTML markup, and can work with structured content templates. This is a part-time position offering up to 30 hours per week. - Enter, update, and publish Arabic content in our enterprise CMS (experience with AEM, Sitecore, Drupal, or similar preferred). - Ensure accuracy of Arabic text, proper grammar, and cultural clarity. - Maintain consistency with brand voice and style guidelines across Arabic pages. - Apply basic HTML tags (headings, spans, classes, IDs) within CMS components. - Format content to align with right-to-left (RTL) layout conventions. - Collaborate with the English-language web team to ensure content parity. - QA Arabic pages for spacing, layout, formatting, broken links, and correct rendering. - Work with localized images, alt-text, meta descriptions, and page titles. - Verify content displays correctly across mobile and desktop devices. - Assist with Arabic SEO best practices and content optimization. Qualifications - Fluent in Arabic (reading + writing) — Modern Standard Arabic. - Experience with enterprise-level CMS (AEM, Sitecore, Drupal, WordPress, etc.). - Understanding of RTL content behavior. - Basic HTML knowledge (headings, lists, anchors, classes, IDs). - High attention to detail; zero tolerance for typos in either language. - Ability to follow structured workflows and publishing processes. - Strong communication skills and ability to work in a remote team environment. - Prefer experience with localization or translation workflows. - Prefer experience with Figma or similar design tools. - Prefer knowledge of basic SEO, metadata, and web accessibility. - Prefer familiarity with global brand guidelines and multilingual web practices. Benefits - 25 days annual leave plus public holidays. - End of service gratuity and flight allowance contributions. - Private medical and dental cover for self, spouse, and 2 dependents. - Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests. - 5 charitable days to support the community that supports us. - Wellness programs including Headspace (mental health), Wellbeats (virtual fitness classes), and RethinkCare – caregiver support. - Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Lean In Circles, and Go Green. - Parental leave. - Employee referral bonuses to encourage the addition of great new people to the team. - We foster a learning culture with Education Assistance Program and professional development opportunities.

Role Description Ellucian is seeking a Prosci Change Management Consultant to join our Strategic Services team. In this role, you will help higher education institutions successfully navigate complex organizational and technology transformations by aligning people, processes, and technology. This role sits at the intersection of strategy, technology, and human-centered transformation. You will partner closely with institutional leadership, faculty, administrators, and staff to develop and execute organizational change management strategies that drive adoption, reduce resistance, and maximize long-term value from technology investments. What you will bring - Lead Organizational Change Initiatives - Develop and execute comprehensive change management strategies for enterprise technology and business transformation initiatives - Tailor change approaches to the unique culture and operational needs of higher education institutions - Partner with institutional leadership teams to align transformation goals and stakeholder expectations - Drive Stakeholder Engagement & Adoption - Build strong relationships with faculty, staff, students, and executive leadership - Conduct stakeholder assessments and develop engagement strategies to foster buy-in and adoption - Identify resistance points and implement proactive mitigation strategies - Communication & Training - Create and execute communication plans that clearly articulate the vision, value, and impact of transformation initiatives - Design and deliver training programs, workshops, and enablement materials for end users and leadership teams - Facilitate executive presentations, change workshops, and adoption sessions - Organizational Readiness & Consulting - Conduct organizational readiness assessments and impact analyses - Evaluate organizational culture, business processes, and technology ecosystems to recommend holistic change solutions - Define success metrics and KPIs to measure adoption and program effectiveness - Collaboration & Delivery - Work cross-functionally with Customer Success, Professional Services, Product, and client leadership teams - Support multiple client engagements simultaneously in a fast-paced consulting environment - Lead virtual meetings and workshops while managing remote client relationships effectively Qualifications - 4–10 years of experience in Organizational Change Management, Consulting, Customer Success, or Transformation Leadership - Prosci Certification or certification in a recognized change management methodology - Experience leading enterprise change initiatives within higher education or ERP/SaaS transformation environments - Strong understanding of higher education operations and institutional structures - Experience supporting ERP platforms such as Banner, Colleague, Workday, Oracle, or similar enterprise systems - Excellent communication, facilitation, presentation, and stakeholder management skills - Proven ability to influence executive leadership and navigate complex organizational environments - Experience designing and delivering training and communication strategies - Comfortable working in a remote environment with up to 25% travel Extra Credit - Bilingual (English/Spanish preferred) - Advanced degree in Business, Organizational Development, Change Management, Higher Education, or related field - Experience within consulting or client-facing professional services organizations - Familiarity with cloud/SaaS transformation initiatives and IT governance models Benefits - Comprehensive health coverage: medical, dental, and vision - Flexible time off - Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests - 401k w/ match & BrightPlan - to help you save for the future - Parental Leave - 5 charitable days to support the community that supports us - Telemedicine - Wellness - Headspace Care (mental health) - Wellbeats (virtual fitness classes) - RethinkCare & Wellthy– caregiver support - Diversity and inclusion programs which provide access to internal employee resource groups - Employee referral bonuses to encourage the addition of great new people to the team Company Description Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform drives efficiency, personalized experiences, and strengthened engagement for all students, faculty, and staff.

Role Description We are looking for a technically savvy Customer Success Manager who is organized, able to thrive under pressure, and possesses a strong ability to drive results. Customer Success Managers act as the day-to-day point of contact for customers after implementation. - Take a consultative approach to client relationship management. - Understand the customer’s goals and offer best practices for product usage. - Ensure each customer’s success by providing technical support along with industry support and insight. - Identify opportunities for our solutions to assist with customer business needs, contributing to the sales pipeline. - Maintain customer relationships and effect a positive customer experience through periodic meetings, trainings, and analysis of customer health. - Engage with customers, maximize value, retain current customers, and create strategies to grow our customer base. Where you will make an impact - Develop and manage client portfolios. - Own and implement a post-implementation success plan to manage product adoption and utilization. - Foster a strong understanding of our products and configuration options and their application to customer business needs. - Work with sales to understand the business goals for each customer to sustain business growth and profitability by maximizing value. - Demonstrate product value by providing customers with best practice recommendations for continued optimization in line with their business needs. - Use analytical and logical reasoning to discover areas for optimization, identifying useful information to support decision-making. - Handle customer requests, responding to and resolving tickets in a timely and efficient manner. - Deescalate problems or challenges raised by the customer, offering solutions to mitigate churn risk. - Efficiently deliver hands-on training and webinars to customers, as needed. - Clearly communicate with customers. - Advocate for customer needs and issues cross-departmentally. - Analyze customer data to improve customer experience. - Evaluate and improve customer training and other communication infrastructure. - Update internal tracking systems in a timely and accurate manner for cross-departmental visibility and reporting. - Work with customers to implement new aid year updates, additional templates/forms/configuration changes. - Stay updated on product changes, best practices, and shifts in the higher education industry to meet customers’ needs. - Aid in product design and product development. - Optimize Net Retention. - Work as a team to build a world-class Customer Success department. Qualifications - 2+ years of relevant project management experience – preferably in a Customer Success role. - 2+ years of experience in technology – preferably in a SaaS environment. - Impeccable written and verbal communication skills. - At ease with public speaking, including the ability to lead meetings or host webinars. - Detail oriented and analytical. - Proven ability to provide expert advice regarding the value of the product. - Strong team player but still a self-starter. - Thrives in a multi-tasking environment and can adjust priorities on-the-fly. - A problem solver, with a high level of intellectual curiosity. - Demonstrate leadership qualities. - Experience with Customer Relationship Management (CRM) software such as Salesforce/Gainsight. - High computer literacy and ability to learn new software. - Adept customer relationship manager who can engage in business-level and technical conversations at multiple levels of the organization. - Proactive, self-motivated, dependable, and able to meet deadlines with a high level of autonomy and accountability. - Ability to manage a mix of projects with varying levels of complexity at the same time and at different stages. - Driven: No one needs to push you to excel; it’s just who you are. - Eager to learn, adapt and perfect your work; you seek out help and put it to good use. - You want to help and serve our customers: They win, so you win. - Enthusiastic with a positive mind-set. Benefits - Comprehensive health coverage: medical, dental, and vision. - Flexible time off. - Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests. - 401k w/ match & BrightPlan - to help you save for the future. - Parental Leave. - 5 charitable days to support the community that supports us. - Telemedicine. - Wellness programs. - Headspace Care (mental health). - Wellbeats (virtual fitness classes). - RethinkCare & Wellthy – caregiver support. - Diversity and inclusion programs which provide access to internal employee resource groups. - Employee referral bonuses to encourage the addition of great new people to the team. Company Description Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff.

Role Description Our Collections department is seeking a motivated individual to join a fast-paced environment. The successful candidate will be responsible for managing customer accounts, sending account statements, and assisting with customer inquiries and requests. - Manage and maintain customer accounts, monitoring ageing and overdue balances to ensure timely collections and accurate account status. - Lead collection efforts through regular and follow-up communications, ensuring timely payments and improved cash flow. - Investigate and resolve billing discrepancies and short payments, collaborating with internal teams (sales, service, operations, etc.) and customers to ensure accurate and timely resolution. - Request account adjustments, credit memos, and refunds as needed. - Maintain comprehensive documentation of account activity and collection actions to support audits, reporting, and dispute resolution. - Provide support for other accounts receivable functions as needed. Qualifications - Excellent interpersonal and customer service skills. - Strong organizational/multi-task and prioritizing skills. - Ability to work in a flexible and dynamic organization. - Ability to maintain a high level of confidentiality. - High attention to detail and problem solving. - Knowledge in Microsoft Office Suite applications (Excel, Word, Outlook). - Basic understanding of accounting. - Collections experience with Global company. - Experience at a software company a plus. - SAP and Salesforce knowledge a plus. - Undergraduate degree, preferably in accounting. - Minimum of 2 years of experience. - Fluent written and verbal English. Benefits - Comprehensive health insurance reimbursement. - Life insurance. - Wellness benefits. - 17 workdays vacation. - Christmas bonus payout in June & December. - Thrive Flex Program that allows you to contribute towards your health, financial or learning interests. - 5 charitable days to support the community that supports us. - Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few. - Parental leave. - Employee referral bonuses to encourage the addition of great new people to the team.

Role Description Ellucian is seeking a talented Senior Colleague Technical Consultant to join our Professional Services team. In this role, you will work closely with higher education clients, collaborating with fellow consultants and operating independently to support the implementation of Colleague ERP solutions. You’ll bring a strong blend of application development expertise and client-facing training skills to help institutions modernize their campuses. As colleges and universities embrace cloud and SaaS technologies to drive student success, you will play a critical role in guiding customers through their transformation and ensuring successful adoption of Ellucian solutions. - Meet with customers to maintain open communication and deliver professional service technical engagement. - Provide guidance and assist with the conversion of the client’s legacy data to Colleague. - Promote customer usage of Ellucian resources such as the Solution Center, product documentation, and Communities. - Success will be measured by customer satisfaction, achievement of projects, and utilization targets. Qualifications - 7+ years of Ellucian experience working in a customer-facing role within a Colleague software environment. - Experience providing programming, analysis, and end-user support for Colleague. - Experience with packaging and installation of software updates. Requirements - Ability to work in a team-oriented project environment. - Take ownership of tasks. - Keep track of multiple projects. - Use the customer support center to research issues. - Be a problem-solver. - Effective communication, training, and presentation skills. - Strong prioritization skills, able to manage activities based on business impact. - Ability to multitask and meet deadlines. - Knowledge in the following areas: - UniBasic - UniQuery - Evision - Colleague Electronic File Transfers (ELF) - Basic SQL skills - Concepts regarding the importing and exporting data - System administration basics Benefits - Comprehensive health coverage: medical, dental, and vision. - Flexible time off. - Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests. - 401k w/ match & BrightPlan - to help you save for the future. - Parental Leave. - 5 charitable days to support the community that supports us. - Telemedicine. - Wellness programs. - Headspace Care (mental health). - Wellbeats (virtual fitness classes). - RethinkCare & Wellthy– caregiver support. - Diversity and inclusion programs which provide access to internal employee resource groups. - Employee referral bonuses to encourage the addition of great new people to the team.

Role Description Ellucian’s Professional Services team is looking for a Senior Solutions Architect to serve as the architectural delivery lead for our most complex higher education implementations—typically system-wide programs spanning multiple institutions, campuses, or schools. In this role, you will own the end-to-end solution architecture across a broad Ellucian portfolio, guiding strategy through execution to ensure solutions are scalable, supportable, and aligned to measurable institutional outcomes. This position is delivery-first and requires deep experience leading large, cross-functional programs. You may lead a team of Solutions Architects on major engagements (matrix leadership) and act as the primary architectural escalation point for program leadership, project teams, and executive stakeholders. While the role may support select presales activities, the primary focus is driving delivery excellence and client success. In addition, the Senior Solutions Architect is expected to provide thought leadership by contributing to global standards, practices, and reusable IP that improve delivery consistency, accelerate time-to-value, increase client satisfaction, and elevate the overall client experience. Qualifications - 10+ years of solution architecture and delivery experience in consulting or professional services, including leadership on large, complex programs. - Demonstrated success leading enterprise or system-wide higher education implementations across multiple schools/campuses or complex governance structures. - Deep expertise across higher education enterprise domains (preferably Ellucian), such as Student Information Systems (SIS), Finance, HR, and adjacent ecosystems. - Strong technical and functional fluency in SaaS architectures, ERP ecosystems, integrations, data migration, reporting/analytics, and security considerations. - Proven ability to lead cross-functional teams and drive alignment across stakeholders with competing priorities—while maintaining delivery momentum. - Exceptional communication skills with the ability to convey complex concepts to technical teams and executive audiences with clarity and confidence. - Strong customer presence; skilled at building trust, facilitating workshops, driving decisions, and navigating ambiguity in high-visibility programs. - A practical, outcomes-oriented approach to architecture—balancing “what’s ideal” with “what will work” to deliver measurable results. Requirements - Serve as the lead architect for large-scale, system-wide implementations spanning multiple schools/campuses and complex stakeholder environments. - Translate institutional goals into an executable architecture approach that balances outcomes, risk, cost, timeline, and long-term operability. - Establish architectural guardrails and decision frameworks; drive alignment across functional, technical, data, integration, reporting, and security workstreams. - Act as the architectural escalation point for complex delivery challenges and competing priorities. - Design and guide delivery of scalable end-to-end solutions across Ellucian products and platforms, maximizing configuration, extensibility, and SaaS best practices. - Ensure solution architecture aligns with customer goals, Ellucian product direction, and delivery standards—while remaining realistic and implementable. - Lead/guide architecture artifacts and reviews (e.g., solution architecture, integration architecture, environment approach, data and reporting strategy). - Drive consistent adoption of delivery methodologies (Agile), tooling, and governance practices that improve predictability and quality. - Partner with Project Managers, delivery leaders, Product Owners, and Enterprise Architects to align plan, dependencies, resourcing, and execution approach. - Lead discovery and architecture design activities (including workshops), ensuring requirements, process alignment, and solution fit are fully understood. - Identify and mitigate delivery risks early (scope, complexity, integration, data readiness, change impacts), and support strong governance and decision-making. - Ensure solutions are implemented as designed, with appropriate traceability, quality controls, and readiness for go-live and sustained support. - Lead and coordinate a team of Solutions Architects on large programs, setting architectural direction, reviewing work products, and ensuring consistency. - Mentor and coach architects and cross-functional team members on standards, patterns, and delivery practices to raise overall capability and quality. - Promote a culture of collaboration, clarity, and accountability across distributed teams and stakeholders. - Provide strategic solutioning support during presales, including discovery, scoping, estimating, and solution approach input for proposals and statements of work. - Help articulate value, trade-offs, and ROI to executive stakeholders, grounding recommendations in institutional outcomes and delivery reality. - Contribute to and help evolve Ellucian’s global architecture repository through reference architectures, patterns, templates, playbooks, and governance frameworks. - Identify repeatable delivery improvements and create reusable assets that accelerate execution, reduce risk, and improve client experience. - Share lessons learned and best practices through communities of practice, enablement content, and coaching—scaling impact beyond individual projects. Benefits - Comprehensive health coverage: medical, dental, and vision. - Flexible time off. - Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests. - 401k w/ match & BrightPlan - to help you save for the future. - Parental Leave. - 5 charitable days to support the community that supports us. - Telemedicine. - Wellness programs. - Headspace Care (mental health). - Wellbeats (virtual fitness classes). - RethinkCare & Wellthy– caregiver support. - Diversity and inclusion programs which provide access to internal employee resource groups. - Employee referral bonuses to encourage the addition of great new people to the team. - Education Assistance Program. - Professional development opportunities. - LinkedIn Learning.

• Responsible for understanding current client needs and delivering Catalist services to meet those needs • Functions as a client advocate, coordinating project delivery and resolving problems • Demonstrates a working knowledge of all internal and external Catalist tools and data • Provides support on the post-sales contracting process, service explanation and coordinating tool set-up, and billing • Ensures regular and appropriate client communication • Oversees all client projects assigned from start to finish • Provides backend data support and problem solving • Escalates issues and concerns to management as needed • Attends Client Services staff meetings to report on and discuss open projects

Role Description This is an ideal opportunity for a high-energy, commercially driven seller who brings a strong hunter mindset, thrives in a fast-paced environment, and knows how to create momentum in a developing market. In this role, you will focus on building pipeline, generating new business, and expanding market coverage across a broad set of higher education institutions in Mexico. You will play a key role in identifying new opportunities, engaging prospects, and helping institutions explore solutions that support modernization, operational efficiency, and long-term student success. Where You Will Make an Impact - Drive market expansion and pipeline generation across assigned territory in Mexico - Identify, prospect, and develop new business opportunities across a broad set of higher education institutions - Build and execute territory and account plans to improve market coverage and increase commercial traction - Engage prospective customers through proactive outreach, discovery, and consultative selling - Leverage Ellucian’s solutions for mid-sized higher education institutions to expand reach, create demand, and accelerate opportunity development in this segment - Build relationships with institutional leaders and key decision-makers - Understand customer priorities, business challenges, and strategic goals to align Ellucian’s value proposition effectively - Advance opportunities through qualification, business case development, and deal progression - Maintain strong pipeline discipline, CRM hygiene, and forecasting accuracy - Partner cross-functionally with marketing, pre-sales, services, customer success, and leadership to maximize selling opportunities - Position Ellucian as a trusted partner for institutions seeking innovation, agility, and long-term value Qualifications - 5+ years of successful B2B sales experience, preferably in SaaS, software, cloud, or technology solutions - Proven ability to prospect, build pipeline, and create net-new opportunities across a broad territory - Strong hunter mentality with a track record of disciplined outbound activity and opportunity development - Experience managing multiple opportunities and accounts with strong follow-up and execution rigor - Ability to sell consultatively and connect customer needs to business value - Strong communication and relationship-building skills with both internal and external stakeholders - Professional fluency in Spanish and English - SaaS-first mindset and comfort operating in a modern technology sales environment - AI-first mindset and the ability to incorporate innovation-oriented narratives into customer conversations - Willingness to travel up to 50% as required Preferred Qualifications - Experience selling into higher education institutions - Experience with ERP, SIS, HCM, Finance, or other enterprise applications - Familiarity with the Mexico market and regional buying dynamics - Experience working in structured sales environments with clear forecasting and pipeline management expectations What Will Help You Succeed - Curiosity about customer needs and market dynamics - High energy and urgency in pipeline generation - Strong territory ownership - Consistency in prospecting and follow-through - Comfort operating in a growing, evolving market - Ability to work cross-functionally and keep opportunities moving Benefits - Comprehensive health coverage: family major medical expenses, dental and life insurance - Christmas bonus 30 days - Saving fund - Monthly food coupon - 15 workdays vacation - Thrive Flex Program that allows you to contribute towards your health, financial or learning interests - 5 charitable days to support the community that supports us - Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few - Parental leave - Employee referral bonuses to encourage the addition of great new people to the team - Tuition Reimbursement Assistance - Professional development opportunities - Education Assistance Program - LinkedIn Learning

Role Description As a Senior Applications Administrator at Ellucian, you will contribute to the design, implementation, and maintenance of the Atlassian Cloud and Datacenter applications Confluence, Jira, and Bitbucket that power our business. This role will make use of AI-powered technologies including but not limited to Rovo to improve teams' abilities and guide our internal partners in their use of these tools. In this role, you will support the stability, performance, and continuous improvement of our Atlassian applications while collaborating across engineering, development, professional services, operations, and security teams. Your work will help ensure that these teams make full use of these applications to operate effectively and efficiently. Where you will make an impact - Atlassian Cloud Utilization: Promote and implement solutions that meet business and technical requirements. Apply established best practices and adhere to defined standards. - Deployment & Configuration: Support the deployment, configuration, and customization of projects, spaces, applications, and services. Ensure smooth integration and consistent operation across environments. - Troubleshooting & Support: Provide technical support for applications and assist in resolving complex issues. Work to minimize downtime and maintain reliability. - Security & Compliance: Implement security best practices to protect applications and data. Support compliance with industry standards and regulatory requirements. - Performance Monitoring: Monitor cloud and datacenter performance and identify areas for improvement. Use performance metrics and monitoring tools to help optimize services and enhance user experience. - Automation & Optimization: Develop and maintain automation scripts to streamline cloud operations. Contribute to ongoing efforts to improve efficiency, consistency, and reliability across environments. - Documentation: Develop and maintain documentation including user guides, best practices, and troubleshooting procedures. - Continuous Improvement: Stay informed on industry trends and evolving technologies. Identify opportunities to enhance service quality. - Collaboration: Work closely with development, operations, security, and data teams to ensure cloud solutions support business requirements, including AI-enabled functionality where applicable. - Team Contribution: Share knowledge, provide peer guidance, and contribute to a collaborative and accountable engineering environment. Qualifications - 4-6 years of experience in Atlassian administration, preferably in SaaS environments. - Strong understanding of Atlassian best practices for usage and management of the applications. - Moderate project management experience. - Strong understanding of configurations and customization for projects/spaces and work items. - Strong understanding of Atlassian Guard and identity and access management. - Proficiency with cloud management tools and technologies. - Strong troubleshooting and problem-solving skills. - Effective interpersonal and communication skills, with the ability to collaborate across cross-functional teams. - Attention to detail and commitment to producing high-quality work. - Ability to manage multiple tasks and priorities in a dynamic environment. - Interest in continuous learning and improving processes and capabilities. Benefits - Comprehensive health coverage: family major medical expenses, dental and life insurance. - Christmas bonus 30 days. - Saving fund. - Monthly food coupon. - 15 workdays vacation. - Thrive Flex Program that allows you to contribute towards your health, financial, or learning interests. - 5 charitable days to support the community that supports us. - Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride, and Go Green to name a few. - Parental leave. - Employee referral bonuses to encourage the addition of great new people to the team. - We foster a learning culture with: - Tuition Reimbursement Assistance. - Professional development opportunities. - LinkedIn Learning.