• Own the strategy, planning and resourcing for certification programs, including FedRAMP (Moderate and High), GovRAMP, DOD ATOs & Certifications as well as other government and global regulated-market frameworks. • Serve as stakeholder in partnership for Trust & Assurance Organization for certification maintenance, including assessments, continuous monitoring, and reauthorization activities. • Maintain authoritative knowledge of evolving regulatory requirements and proactively assess their impact on product direction and delivery. • Own and actively manage sponsorship for certification initiatives, ensuring sponsorship alignment to company strategy and sustained sponsor engagement. • Translate regulatory and security requirements into clear, buildable product requirements and technical specifications. • Partner with Product and Engineering teams to align roadmap prioritization based on certification timelines, risk posture, and business impact. • Regularly speak with customers to understand evolving challenges and regulatory needs, translating insights into product and certification priorities. • Bring strong technical product knowledge and acumen to shape secure, compliant product capabilities. • Own business OKR outcomes tied to certifications, including enabling new customer acquisition, regulated market entry, and revenue growth. • Enable and guide Sales by translating certification posture into clear, credible market narratives aligned with government initiatives, regulatory priorities, and buyer mandates. • Continuously track and communicate certification-driven business performance, including revenue trends and global public sector sales impact, ensuring product teams understand both momentum and emerging risk. • Define and drive AI-enabled approaches to certification delivery that reduce friction and increase time-to-market. • Drive the translation of evolving public sector and government AI requirements into concrete product capabilities and AI-enabled product evolution. • Facilitate cross-functional execution across Security, Engineering, Cloud Operations, Legal, Risk, and Customer-facing teams. • Coordinate certification execution, including response delegation and technical activity alignment across teams. • Build and articulate certification business cases, including effort estimation, financial modeling, and delivery of measurable ROI. • Serve as a visible industry leader and spokesperson on product certifications through conferences, events, and thought leadership. • Involved in industry working groups and forums influencing compliance mandates and roadmaps.

• Be the Safety Regulatory Reporting expert. Be the go-to person for internal and external users, product managers and product designers • Be hands-on. Test. Explain. Validate. Make sure we solve problems in a way that meets the needs of our users • Be a Safety Reporting champion. Design and deliver features that delight our broad suite of Safety reporting users • Be a leader. Promote the Veeva product suite within the industry. Make the products visible. Work closely with Veeva Professional Services to ensure customer success • Be agile. Actively participate in building the product. Design, implement, iterate • Take pride in your work

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a dynamic and customer-focused Product Manager to drive the vision, discovery, and delivery of high-impact SaaS products. In this role, you will deeply understand our customers, market, and business to consistently deliver meaningful value. You will partner closely with UX and Engineering in a highly collaborative, Agile environment, owning the product lifecycle from early discovery through delivery, outcomes, and go-to-market execution. This role is ideal for a product leader who thrives in fast-paced environments, values autonomy, and brings strong problem-solving, facilitation, and communication skills to cross-functional teams. - Develop deep knowledge of customers, market dynamics, and product usage to inform product strategy and decision-making. - Own and be accountable for the full product lifecycle, including new product evaluation, discovery, delivery, measurement of outcomes, and go-to-market programs. - Apply both creative and analytical approaches to product challenges, incorporating user insights, data, and cross-functional input to shape solutions. - Define, manage, and execute against a prioritized product roadmap aligned with company goals and business outcomes. - Partner closely with Product Design and Engineering to define product vision, epics, and critical capabilities, ensuring alignment in an Agile development environment. - Ensure user stories and requirements clearly align to strategic product objectives and deliver measurable customer value. - Collaborate with Product Marketing to develop differentiated value propositions, positioning, and messaging, and to support go-to-market planning and execution. - Build and maintain strong working relationships with design, engineering, product marketing, sales, customer success, strategic partners, and customers. - Continuously evaluate product performance using qualitative and quantitative metrics to inform iteration and future investment. Qualifications - 2+ years of experience successfully delivering SaaS products in a Product Management role. - Proven experience working in Agile development environments with continuous delivery or deployment practices. - Demonstrated competency in modern product discovery techniques, including user research, experimentation, and iterative validation. - Strong passion for product design and user-centered design thinking. - Solid financial acumen, with the ability to interpret key financial indicators and apply insights to product and business decisions. - Ability to approach complex problems with a global and systems-level perspective. - Excellent communication, facilitation, and collaboration skills across technical and non-technical stakeholders. - Bachelor’s degree in Computer Science, Computer Engineering, Business, or a related field, or equivalent experience. - Willingness to travel up to 25% as required.

• Own the product roadmap from pre-launch through scale, balancing zero-to-one innovation with one-to-100 optimization. • Define and prioritize features that drive member engagement, retention, and clinical outcomes across 4-12 month care journeys. • Establish clear product metrics, success criteria, and feedback loops to rapidly iterate and improve the member experience. • Partner with clinical, regulatory, and compliance teams to ensure product decisions meet healthcare standards while maintaining innovation velocity. • Design AI-first product experiences that leverage agentic capabilities, conversational interfaces, and personalized recommendations to deliver exceptional consumer value. • Develop and implement evaluation frameworks (evals) to measure AI model performance, accuracy, safety, and member satisfaction. • Maintain deep understanding of available AI models (LLMs, fine-tuning approaches) and make strategic decisions about which models to use for which use cases. • Collaborate with clinical, ML engineering and applied AI teams to ensure safety and quality and optimize model performance, latency, cost, and reliability in production. • Leverage AI tools throughout the product development lifecycle to accelerate research, prototyping, testing, and go-to-market preparation. • Stay current on AI capabilities and emerging techniques, continuously evaluating how new developments can enhance the member experience. • Build and execute strategies to drive member activation, and long-term retention in both B2C and B2B2C contexts. • Design onboarding experiences, engagement loops, and re-engagement strategies optimized for sustained behavior change. • Analyze member behavior, drop-off points, and engagement patterns to identify opportunities for product improvement. • Partner with growth, marketing, and commercial teams to align product experience with go-to-market strategy. • Develop hypotheses and run experiments to continuously improve conversion, engagement, and retention metrics. • Serve as the product voice in executive discussions, client presentations, and sales cycles. • Translate complex AI product concepts into compelling narratives for non-technical stakeholders, including clinical teams, executives, and clients. • Collaborate with engineering, design, data science, clinical operations, and commercial teams to align on priorities and drive execution. • Build strong relationships with key stakeholders across the organization to ensure the product has the support and resources needed to succeed.