Role Description We are seeking an Architecture Manager to lead pre-sales architecture activities with a primary focus on the TMEG vertical, supporting high-impact client opportunities, solution shaping, and technical proposal development. This role will act as a key technical advisor during the sales cycle, helping translate business needs into scalable, modern architecture solutions. The position will be fully dedicated to pre-sales activities, working closely with sales, delivery, and account teams. While TMEG will be the primary focus, the role may also support other strategic opportunities as needed. Strong communication skills and fluent English are required due to frequent interaction with global stakeholders and clients. - Lead technical architecture discussions during pre-sales engagements, focusing primarily on TMEG opportunities - Design end-to-end solution architectures aligned with client requirements and business outcomes - Support proposal development, including technical narratives, estimates, and solution breakdowns - Partner with sales and account teams to shape winning strategies and value propositions - Conduct technical discovery sessions with clients to understand current state and target architecture - Create reference architectures, diagrams, and high-level solution designs for proposals - Collaborate with delivery teams to ensure solution feasibility and alignment with execution capabilities - Provide technical leadership across multiple concurrent pre-sales opportunities - Contribute to RFPs, RFIs, and client presentations - Support occasional engagements outside TMEG when required Qualifications - Strong background in pre-sales, solution design, or technical consulting environments - Experience working with enterprise clients and complex technology landscapes - Solid understanding of cloud platforms (AWS preferred), modern application architectures, and integration patterns - Experience producing technical proposals, solution designs, and architectural documentation - Strong communication and presentation skills, with ability to engage executive and technical audiences - Ability to operate in fast-paced, multi-opportunity pre-sales environments - Fluent English (spoken and written) - Experience in the TMEG vertical or similar enterprise domains is highly preferred Requirements - Background in large-scale digital transformation or platform modernization programs - Experience with financial services, telecom, media, or enterprise regulated industries - Familiarity with data platforms, APIs, and integration-heavy architectures - Experience supporting global pre-sales teams across multiple regions - AWS or cloud architecture certifications (e.g., Solutions Architect Professional) - Experience working closely with sales engineering or client partner organizations Benefits - Health and dental insurance - Meal and food allowance - Childcare assistance - Extended paternity leave - Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass - Profit Sharing and Results Participation (PLR) - Life insurance - Continuous learning platform (CI&T University) - Discount club - Free online platform dedicated to physical, mental, and overall well-being - Pregnancy and responsible parenting course - Partnerships with online learning platforms - Language learning platform - And many more! More details about our benefits here: https://ciandt.com/br/pt-br/carreiras

• Lead and participate in planning, analysis, and design activities related to enterprise architecture implementation • Define and communicate contact center architecture vision across infrastructure, applications, personalization, and agent desktop capabilities including endpoints (phones) • Engage in business analysis and design for contact routing, personalization, and self-service capabilities • Analyze and define business and agent desktop requirements to build a unified enterprise framework • Translate enterprise and business requirements into long-term technical architecture and data lake solutions • Collaborate with stakeholders across business and technical teams to support scalable contact center transformation initiatives

• Programmierst Codes in C und Python • Optimierst die aktuellen Codebase • Arbeitest über Linux und Baremetal • Erstellst neue Variabeln • Gestaltest komplexe Strukturen

• Design and oversee architecture for enterprise systems and cloud-based platforms • Lead technical strategy for scalable, secure, and high-availability environments • Define architecture standards, integration patterns, and modernization approaches • Collaborate with stakeholders to align technical solutions with business and operational goals • Architect and support integrations across cloud, infrastructure, analytics, and application ecosystems • Lead solution design efforts related to advanced analytics, machine learning, and enterprise data environments • Partner with DevSecOps teams to support deployment pipelines and platform automation • Evaluate and recommend emerging technologies, tools, and architecture improvements • Ensure solutions meet security, performance, reliability, and compliance requirements • Provide technical guidance, mentorship, and architectural oversight across engineering teams • Develop architecture artifacts, documentation, and technical roadmaps • Support troubleshooting and resolution of complex platform and system challenges