Gravie logo
Gravie

We partner with brokers across the nation to improve the way people purchase and access healthcare.

Communications Specialist

CommunicationsCommunicationsOtherRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

115 days ago

Salary

$63.4K - $105.6K / year

Seniority

Senior

3 yrs expEnglish

Job Description

Communications Specialist

Gravie

• Support segmentation updates, manual data uploads, audience list refreshes and QA within Braze. • Support execution of ongoing member‐engagement campaigns (launch, monitoring, optimization). • Coordinate communications reviews with external partners (virtual-care, navigation programs, vendor support) including scheduling reviews, collecting assets, ensuring brand/tone alignment. • Organize inbound collateral and communications requests from AM/IM, Clinical, Product, Gravie Care, Finance and other teams; maintain intake tracking, version control, prioritization, deadlines, and ensure necessary internal approvals. • Become proficient in Gravie’s brand guidelines and tone of voice for members, employers and brokers; review/edit templated partner communications for brand and messaging alignment. • Conduct audits of member/employer-facing communications and collateral to ensure accuracy; update when plan or product changes impact messaging. • Provide support for member‐ and employer‐pharmacy communications as required. • Assist in the development of new collateral as identified by Manager.

Job Requirements

  • 3+ years’ experience in communications, marketing operations, CRM/campaign support, or similar.
  • Familiarity with CRM software (Braze or comparable) and digital marketing workflows.
  • Strong written and verbal communication skills; comfortable reviewing and editing messaging for brand, tone, consistency, accuracy.
  • Excellent organizational skills; able to manage multiple inbound requests, track status, and deliver on deadlines.
  • Comfortable working cross-functionally with Product, Clinical, Operations, AM/IM and external vendors.
  • Some experience in or familiarity with health-benefits communications or regulated industries.

Benefits

  • Standard health and wellness benefits
  • Alternative medicine coverage
  • Generous PTO
  • Up to 16 weeks paid parental leave
  • Paid holidays
  • 401k program
  • Transportation perks
  • Education reimbursement
  • Paid paw-ternity leave

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