Role Description Mercier Consultancy MD is seeking a motivated Italian Speaking Back Office Gaming Support Specialist to join our expanding team in Bulgaria. This role offers a unique opportunity to work in the thriving gaming industry while experiencing the rich culture and lifestyle Bulgaria has to offer. The ideal candidate will be detail-oriented, proactive, and passionate about delivering excellent support to our Italian-speaking customers. - Provide efficient back office gaming support to Italian-speaking customers via multiple communication channels. - Liaise with technical and operational departments to ensure timely resolution of customer issues. - Maintain accurate documentation of customer interactions, processes, and resolutions. - Assist in the identification and implementation of process optimizations to improve service quality. - Stay informed about the latest gaming products, industry trends, and regulations. - Participate in ongoing training sessions to enhance professional skills within the gaming sector. Qualifications - Fluency in Italian (both written and spoken) is required; proficiency in English is an advantage. - Previous experience in customer support or back office roles, preferably within the gaming industry. - Strong organizational skills and the ability to manage multiple tasks efficiently. - Excellent communication abilities with a customer-centric approach. - Capacity to work collaboratively within a team and adapt to a fast-paced environment. - Familiarity with CRM platforms and standard office software. - Willingness to relocate to Bulgaria and embrace a new cultural environment. Benefits - Competitive Monthly Salary - Fully Paid Relocation Package - Monthly Performance Bonus - 1500 Euro Signing Bonus - Fully Paid Training - Health Insurance - Monthly accommodation bonus

Role Description We’re looking for a courageous Support Specialist to join the Tebex team and assist our creators and buyers. As a Support Specialist, you’ll be the first line of response for all Tebex-related questions, concerns, and inquiries. So if you have a passion for helping others, a knack for problem-solving, and legendary communication skills - come over and join our quest. Responsibilities: - Answer Tebex-related product questions and services - Process support tickets and messages in an effective and efficient manner via chats and emails - Resolve issues and communicate in a helpful and supportive tone - Maintain a proactive outreach mindset when resolving customer issues - Inform customers about both current and potential service issues - Handle customer feedback and escalate issues as needed - Maintain Support documentation up-to-date with changes in the platform, knowledge management with GetGuru - Track and monitor KPIs, NPS (Net Promoter Score), and support ratings Qualifications - 2+ years of experience in online customer support - A proven track record of maintaining high standards and attention to detail - Effective communication skills, with an emphasis on active listening - Strong attention to detail and the ability to remain level-headed when dealing with challenging situations - Openness to feedback, constructive criticism, and new ideas - Demonstrated positive, customer-oriented attitude with strong interpersonal skills to assist and troubleshoot buyer and seller problems effectively - Availability to work full time, approximately 40 hours per week, Thursday to Monday, with hours/shifts determined based on the team’s needs - Experience investigating and troubleshooting software/web issues Requirements - Bonus Points: - Experience with SQL, relational databases and solving technical issues - Technical background with a basic understanding of API’s, databases and HTML/CSS/JavaScript - Passion for PC Gaming Company Description As part of Overwolf, the leading modding platform in the game industry, Tebex supports thousands of server owners and content creators on various platforms, including Minecraft, Rust, Discord, Ark, FiveM, and more.

Role Description Our growing remote support division is seeking proactive and organized individuals to join the team as Experience Preparation Specialists. In this role, you'll assist clients with coordinating travel-related arrangements, organizing important reservation information, and supporting the planning process to help create smooth and enjoyable travel experiences. This remote opportunity is ideal for individuals who enjoy helping people, managing details, and working in a flexible environment. Applicants from customer service, hospitality, scheduling, administrative, or support-related backgrounds are welcome. No prior travel industry experience is necessary, as complete training and ongoing guidance are provided. Responsibilities - Assist clients with trip planning inquiries, scheduling requests, and travel preferences - Coordinate vacation components including lodging, transportation, cruises, tours, activities, and package options - Research travel opportunities, pricing, and availability through approved supplier and reservation platforms - Review and organize itinerary details, booking confirmations, and travel schedules - Provide professional client assistance through email, phone, and online communication tools - Support reservation changes, schedule updates, and post-booking follow-up requests - Maintain organized client files and accurate planning records within internal systems - Stay informed on travel news, destination highlights, supplier promotions, and current offers - Participate in virtual onboarding sessions, training workshops, and continued learning programs Qualifications - Strong communication and customer interaction skills - Excellent organizational abilities with strong attention to detail - Comfortable balancing multiple tasks in a remote work environment - Basic computer knowledge and familiarity with online platforms and email systems - Reliable internet connection and professional communication habits - Self-motivated with a positive attitude and willingness to learn - Interest in hospitality, coordination, travel services, or client support - Must be at least 18 years of age - Applicants must be authorized to work in the U.S., U.K., Mexico, Australia, Spain, or other qualified regions Benefits - Fully remote work structure - Flexible scheduling options - Comprehensive onboarding and guided training resources - Ongoing mentorship and development support - Access to travel supplier partnerships, booking platforms, and planning tools - Eligibility for travel-related perks, discounts, and incentive opportunities - Advancement potential within a growing and supportive remote organization Company Description Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Title: Service Processor, Premium & Billing Location: Omaha, NE, US Workplace: Remote Department: Claims Job Description: Alternate Locations: Charlotte, NC (North Carolina); Omaha, NE (Nebraska); Work from Home Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: is not available for this opportunity. Requisition #: 76092 The Role at a Glance We are excited to bring on a Premium & Billing Service Processor to join our Group Protection Operations Team supporting Workplace Solutions in our Omaha, NE; Atlanta, GA; Dover, NH; Charlotte, NC or Phoenix, AZ offices. Background Details The Group Protection Operations Team will help you grow your group benefits knowledge and establish strong partnerships (internally/externally) while working in this fast-paced environment. As a Premium & Billing Service Processor, you will be responsible for managing complex premium and billing applications which may include configuration/setup of new accounts in the applicable systems as well as researching discrepancies, conducting analysis to determine root cause; and ensuring all information is complete and in good order. This opportunity will provide the ability to grow within the group insurance industry while gaining new skills and building strong working relationships. If this sounds like a role for you, please read on! What you'll be doing - You will manage payment indexing, premium and billing application, research discrepancies and ensure all information is complete and in good order. You will monitor premium and billing to ensure proper completion, including balancing expenses and the information is in good order. - You will troubleshoot issues with premium & billing to identify more complex root cause and issue resolution. In addition, manage basic reporting and complete terminations and reinstatements. - You will handle transfers of payments as needed and provide customer service to internal/external stakeholder, recognizing what needs to be done to meet the customer needs and demonstrate flexibility and responsiveness to create a recommendable customer experience. - You will manage premium & billing cases in accordance with established procedures and guidelines in a timely manner and meeting departmental quality/production standards. - You will escalate increasingly complex premium & billing issues/concerns to more senior team members and/or management. - You will identify, recommend and champion process improvements and organizational initiatives to positively influence the team and quality. What we’re looking for Must-have experience (Required): - High School or GED. - 0 - 1+ Years of billing, premium, and/or reconciliation experience that directly aligns with the specific responsibilities for this position. - Ability to communicate effectively (verbal/written). - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Nice-to have Experience (Preferred): - Accounts Receivable Knowledge - Ability to work in a fast-paced environment with the ability to adapt as needed. - Ability to articulate/alter provisions – comfortable with contract language. Application Deadline What’s it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What’s in it for you: - Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes - Leadership development and virtual training opportunities - PTO/parental leave - Competitive 401K and employee benefits - Free financial counseling, health coaching and employee assistance program - Tuition assistance program - Work arrangements that work for you - Effective productivity/technology tools and training The pay range for this position is $20.10 - $27.41 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook, X, LinkedIn, Instagram, and YouTube. For the latest company news, visit our newsroom. Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.