• Manage and elevate our digital footprint • Strategize, schedule, and manage content across social media • Draft, layout, and execute email campaigns and newsletters • Ensure a unified brand voice across digital touchpoints

Role Description BILT is building the future of skilled trades education, and we need someone who can translate complex HVAC systems, procedures, and concepts into clear, structured, learnable content. This person will design a foundational HVAC 101 course — from learning objectives to step-by-step instructional content — built specifically for the BILT platform's 3D animated instruction format. This is a hands-on content role. You won't just write curriculum — you'll work directly with CAD and Design subject matter experts to capture real-world procedures and shape them into an experience that a first-day student can actually follow and learn from. What You'll Do - Design and develop a comprehensive HVAC 101 course curriculum covering foundational systems, components, tools, safety, and core maintenance procedures. - Write step-by-step instructional content for BILT's 3D animated instruction platform. - Define learning objectives, course structure, and assessment criteria aligned to industry certification standards (EPA 608, NATE, or equivalent). - Collaborate with BILT's product and animation teams to translate written procedures into visual, animated instruction sets. - Ensure all content meets employer and workforce standards so graduates are genuinely job-ready. Qualifications - Demonstrated experience designing technical or trades-based instructional content — HVAC experience strongly preferred. - Familiarity with HVAC systems: refrigeration cycles, electrical, airflow, controls, and service procedures. - Strong writing and communication skills — you can explain a complex procedure to someone who has never seen the equipment before. - Experience working with subject matter experts to extract and structure technical knowledge. - Familiarity with instructional design frameworks (ADDIE, backwards design, or equivalent). - Comfortable working in a fast-moving, startup environment with evolving requirements. - Experience with LMS platforms, mobile learning, or visual/animated instruction is a plus. - HVAC industry certifications (EPA 608, NATE) or hands-on field experience is a strong plus. Requirements - HVAC 101 course outline and full learning objective map completed and approved. - At least two complete modules of step-by-step instructional content delivered and ready for animation. - Content validated by at least one industry partner or employer for job-readiness alignment. Compensation Competitive, commensurate with experience. Rate / salary range to be shared during the screening process. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, tablets, phones, email, and various communication programs (Zoom, Teams, etc.). This role is based in Grapevine Texas. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - While performing the duties of this job, the employee is regularly required to talk or listen. - The employee is frequently required to stand, walk; and reach with hands and arms. - This job requires the employee to lift at least 25 pounds infrequently. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Company Description BILT provides 3D Intelligent Instructions, creating and delivering interactive content for iOS, Android, and now turnkey guided work instructions for visionOS. The award-winning platform revolutionizes DIY experience as well as professional training and operational enablement. BILT is accessible, sustainable, and efficient.

• Own how content earns brand authority, accelerates pipeline, and defines POV on the future of the web. • Decide what content to make and when to ship. • Ship original research that lands category claims. • Own the visibility strategy on search and AI-driven discovery. • Manage the content strategy translating business priorities into a comprehensive content plan. • Ship research reports every quarter, each anchored in proprietary data with a defensible take. • Set strategy for how to win on traditional search and AI-driven discovery.

• Create, review, publish, and maintain developer-focused learning materials, including tutorials, guides, onboarding materials, hands-on labs, and step-by-step walkthroughs • Translate complex technical platform capabilities and SDLC concepts into structured, accessible, and practical learning content • Produce developer-focused video content, including tutorials, platform demonstrations, feature demos, and onboarding videos • Script and storyboard video content and manage updates based on feedback and platform development • Prepare and deliver hands-on training sessions, workshops, and guided learning formats for software development teams • Work directly with the platform to validate developer workflows and ensure content accuracy • Coordinate with product managers, product owners, technical leads, documentation teams, and customer success stakeholders • Define and track developer enablement KPIs, such as tutorial completion rates and time-to-first-deploy • Create reusable learning paths, demo assemblies, and content formats across the program • Ensure all content complies with platform usage policies, including approved patterns, secret management, and approved deployment topologies