Role Description - Ensuring high standard of cleaning as directed by management. - Use and care of cleaning equipment. - Encourage good relations with all clients on contract site. - Promptly deal with any queries or complaints. - To perform any other reasonable duties that may be allocated by the management. Qualifications - Previous Cleaning Experience - must be able to do manual cleaning. - Excellent interpersonal skills. - Good English language skills, reading and spoken. - Ability to work as a part of a team as well as on own initiative. - Reliable. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. Equal Opportunities We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

• Owns how Tessitura communicates value to existing members • Builds and runs a lifecycle marketing system • Guides the direction for member communications across the lifecycle • Partners with Member Services for renewal conversations and upsell activities • Designs a cohesive, integrated lifecycle engine across campaigns • Continuously evolves the system based on what's working with members • Sets clear direction for lifecycle marketing operations • Connects Lifecycle marketing to pipeline

• Own how Tessitura shows up in the market and translate it into pipeline and growth • Turn GTM strategy into a focused, effective demand system • Define focus, prioritization, and communication in market • Shape how Tessitura creates demand and challenges competitive narratives • Set the direction for pipeline generation using appropriate channels • Design a cohesive, integrated demand engine across campaigns and partnerships • Own pipeline creation for new logos including quality, volume, and conversion • Partner with Revenue Operations to define pipeline measurement and success

Role Description Hi-Altitude Brands is seeking an Email Marketing/SMS Manager to execute lifecycle programs for our flagship brand, Stonehenge Health, and future brands under the Hi-Altitude portfolio of health-forward lifestyle brands. Ownership includes day-to-day execution of campaigns, automated flows, segmentation, and deployment across email and SMS. This position demands obsessive attention to detail, rigorous procedural QA, and zero-defect execution. Every send reaches a large, engaged customer base where errors compound quickly across deliverability, revenue, and brand trust. This position reports to the Director of Lifecycle. Campaign and Flow Execution - Build, QA, and deploy email and SMS campaigns in Klaviyo against the lifecycle roadmap set by the Director of Lifecycle. - Build and maintain automated flows, including welcome, post-purchase, replenishment, win-back, browse abandonment, cart abandonment, and review request. - Manage send schedules and calendar coordination across promotional, lifecycle, and transactional sends. - Build dynamic content and personalization that adapts based on customer attributes. - Execute against subscription milestones in coordination with Recharge and Shopify Plus events. - Develop and optimize on-site lead capture and subscriber acquisition flows, including pop-ups, post-purchase opt-ins, and incentive structures that grow the email and SMS list while protecting deliverability. Segmentation and Targeting - Build and maintain customer segments based on behavioral, transactional, and subscription attributes. - Apply segmentation logic to maximize relevance and minimize over-mailing. - Manage tag and customer property structures inside Klaviyo to support segmentation. - Partner with the Director of Lifecycle on cohort definitions and audience strategy. Deliverability, QA, and Hygiene - Own inbox placement, sender reputation, and deliverability monitoring. - Maintain list hygiene, including bounce management, unsubscribe handling, and re-engagement protocols. - Own and maintain a documented pre-send QA checklist applied to every campaign and flow. - Ensure compliance with FTC, TCPA, CAN-SPAM, and SMS regulatory requirements. Platform Administration - Serve as Klaviyo platform administrator, including user management, integration health, and platform-wide configuration. - Troubleshoot and resolve Klaviyo and integration issues raised by CX, ecommerce, and other teams. - Maintain technical documentation for flow architecture, segment logic, and integration mappings. Data Integrity, Testing, and Reporting - Reconcile data across Klaviyo, Recharge, Shopify Plus, and Northbeam to ensure reporting accuracy. - Own the accuracy of all campaign and flow performance metrics surfaced to the Director of Lifecycle and the broader org. - Investigate and resolve discrepancies between platform-level data and overall reporting. - Execute A/B tests defined by the Director of Lifecycle (subject lines, send times, content, offers). Cross-Functional Partnership - Report to the Director of Lifecycle and execute against the lifecycle strategy and roadmap. - Partner with the Copy Director and copy team on copy briefs, revisions, and final approvals before sending. - Coordinate with the ecommerce team on subscription, promotional, and post-purchase touchpoints. - Coordinate with the CX team on customer communication that spans transactional and lifecycle messaging. What Success Looks Like - Execution-driven; takes pride in shipping clean, on-time, error-free programs. - Compulsively detail-oriented; builds and follows documented QA processes. - Data-fluent; reads performance reports and surfaces optimization opportunities. - Data-rigorous; treats reporting accuracy and reconciliation as core craft. - Strong collaborator who can partner effectively with strategy, copy, and ecommerce functions. - Excels in a fast-paced, high-volume environment with the ability to pivot quickly. - Thrives in a remote-first environment with a lean leadership structure. Qualifications - 3-5+ years executing email and SMS marketing programs at DTC consumer brands, ideally in health, wellness, beauty, or consumables. - Deep hands-on Klaviyo expertise, including advanced flow architecture, dynamic segmentation, deliverability optimization, A/B testing, and performance analytics. - Hands-on experience with Shopify Plus and Recharge in a subscription DTC context. - Proficient with HTML and CSS for email template customization and rendering troubleshooting. - Power user of Excel, Google Sheets, and AI platforms (ChatGPT, Claude, or comparable) for data analysis, reconciliation, and reporting. - Demonstrated procedural QA discipline with a track record of clean execution and zero major send errors at scale. - Hands-on experience reconciling data across email, subscription, ecommerce, and attribution platforms. - Solid understanding of compliance for email and SMS marketing (FTC, TCPA, CAN-SPAM, GDPR). - Comfortable working independently against a roadmap while staying tightly aligned with a strategic leader. - Remote-first mindset with strong written communication. Preferred - Experience operating in a subscription DTC business model. - Located within driving distance of Los Angeles, CA. Compensation - Competitive salary range of 110,000-120,000 per year, plus bonus eligibility. - Flexible time off + 9 annual company holidays. - Your Birthday is a paid vacation day - take the day to celebrate your awesomeness! - 100% company-paid base plan Medical, Dental, and Vision Insurance for employees. - 100% company-paid Life Insurance and Short-Term Disability Coverage. - 3% Employer contributions to 401(k) regardless of employee participation. - Matching Charitable Contributions up to $2,500/year. - $1,200/annual Work from Home (WFH) stipend. - Employee Recognition and Rewards Program. - Pet insurance. - Employee Product Samples and Discounts. - Professional Development Fund. - Free Calm App Subscription. Company Description Hi-Altitude Brands, through our flagship brand, Stonehenge Health, is a fast-growing direct-to-consumer supplement company on a mission to help people live healthier, more vibrant lives.