• Coordinate with various business teams, subject matter experts, or external entities to gather requirements and translate them into coherent Business Intelligence (BI) reports, and dashboards in Tableau, PowerBI, SSRS • Create data models, ERD and data flow diagrams as needed • Build functional data marts for in-depth analytics by stakeholders • Perform data analysis and ad-hoc queries to support business decision-making • Implement best practices to ensure data quality and data integrity • Maintain and extend Epic Caboodle platform and develop custom Caboodle data modeling components • Understand complex logic and solve data issues by coming up with sound technical solutions • Support implementation of enterprise data standards and master data management standards • Assist with data governance initiatives in the areas of data quality, data security, metadata management, and MDM • Actively contribute to all aspects of the data project lifecycle including request intake and acknowledgment, project estimation, time-tracking, and prioritization of tasks • Assist with identification, development and validation of data sources • Contribute to the department’s short-term and long-term strategic plan • Make appropriate recommendations on management of data extraction, and analysis • Maintain knowledge of the current regulations and technologies related to data management • Be an exemplary team player with excellent collaboration skills • Exhibit outstanding customer service skills with stakeholders • Perform other duties as required or assigned

Role Description Tele-Interview team are trained professionals who conduct inbound and outbound calls in order to collect personal and health-related information from the proposed insured(s) to complete an application for life or critical illness insurance. Qualifications - Minimum Band: 4A - Bachelor's degree (any medical or health allied course) - At least two years contact center experience - Previous related work experience must be in Insurance, Healthcare or Financial services in a BPO setting - Capable of working in a structured and tactical management operating system - Proficient Mandarin/English communication skills (verbal and written) - Strong team player / team building skills Requirements - Must be Work from Home enabled, and with stable internet connection (at least 25mbps) - Selected candidates to remain part of the team for minimum of 12 months and will not be eligible to apply to another IJP during this period. - Scorecards from previous months will be considered to fulfill the minimum requirement for the next progression. - Recently progressed Band Level are eligible to apply; however, their band movement to Band Level respectively will be completed after 12 months of being in their current sub-band and based on the career progression guidelines. - Employees who do not get selected for the role at the first attempt are eligible to apply after 3 months of initial attempt. Company Description

Role Description We are looking for a highly autonomous Senior BI & Data Integration Lead to act as the technical right hand for a growing consulting team serving SMB clients. This role combines senior-level Power BI development, data integration, automation, and business analysis. You will work independently during the initial transition period, then help structure workflows, documentation, and mentoring practices for future junior data team members. The dashboards and reports you build will support executive and CEO-level decisions, so accuracy, structure, and analytical rigor are essential. - Translate business briefs in English into clear technical plans, execution steps, and deliverables. - Work independently during the first 2–3 months, managing active data projects from raw data review to final dashboard delivery. - Design analytical data architectures, including dimensional models, star schemas, table relationships, and transformation strategies. - Build real-time or near real-time Power BI dashboards and reporting solutions for executive decision-making. - Develop advanced DAX measures and structure scalable Power BI semantic models. - Define, calculate, and validate KPI logic such as cost of goods, waste, loss index, profitability by product/client/period, cash flow, and operational KPIs. - Use Microsoft 365 tools to automate data intake, processing, and reporting workflows. - Assess which tools, licenses, and technical resources are required for each project and advise on the most efficient setup. - Review unstructured raw data files, identify inconsistencies, document gaps, and ask the right questions before moving forward. - Validate all figures before delivery, ensuring zero calculation errors in client-facing dashboards and reports. - Document assumptions, sources, formulas, data logic, workflows, and technical decisions for long-term maintainability. - Establish working standards such as file structure, naming conventions, Git workflow, and reusable project kickoff templates. - Support the future growth of the data team by helping onboard, delegate to, and supervise junior/intermediate profiles and additional support roles. - Provide technical mentoring, feedback, and quality control once the team expands. Qualifications - Expert-level Power BI Desktop experience, including advanced data modeling, DAX, semantic layers, and row-level security. - Expert knowledge of dimensional modeling and star schema design. - Advanced SQL skills, ideally with PostgreSQL and/or T-SQL. - Advanced Power Query / M language skills. - Intermediate Python / pandas experience for ETL and data transformation. - Intermediate Git experience, including branches, pull requests, and code reviews. - Intermediate Microsoft 365 knowledge, including SharePoint and Power Automate. - Experience using automation tools and workflows; Make experience is a plus. - Strong ability to build real-time or near real-time dashboards and automated reporting processes. - Experience working with complex business data across SMB sectors such as manufacturing, distribution, professional services, transport, or similar environments. - Ability to perform basic business analysis, including waste, losses, profitability, and operational performance calculations. - Strong technical judgment to recommend the right tools, licenses, and data architecture for each project. - Ability to read unstructured raw data files and quickly identify the underlying business logic. - Strong written English communication skills for briefs, documentation, feedback, and reporting. - Extremely autonomous, organized, and structured; comfortable working without close supervision. - Curious and proactive mindset, with the confidence to ask questions when data is ambiguous or incomplete. - Absolute rigor with numbers; deliverables must be fully validated before submission. - Ability to flag risks, gaps, inconsistencies, and assumptions before they become delivery issues. - Pedagogical mindset and ability to explain complex analytical concepts to junior team members. - Startup mindset: adaptable, fast-moving, and comfortable building structure from scratch. Schedule & Availability - Part-time: Monday to Friday, 8:00 AM to 12:00 PM (GMT -5-00) Eastern Time (US & Canada), Bogota, Lima; with strong potential to transition to full-time in the future. - Fully remote work environment. - Stable, long-term collaboration. - Clear scope of responsibilities and structured workflows. - Training and onboarding support. - Opportunity to work with international teams. - Exposure to modern tools and professional processes. - Supportive and collaborative work culture. - Opportunity for skill development and career growth. Before You Apply, Please Read: - These are professional roles with set schedules defined by the client. - Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours. - You will be part of the client’s team. You’ll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration. - Your performance will be measured to ensure alignment with client expectations and project objectives. - Training may be required. You might need to complete training to fully understand your role, tools, and client processes. - Commitment and responsibility are essential. We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships.

Role Description The Business Intelligence Report Developer/Product BA is responsible for building and maintaining complex interactive data visualizations, online dashboards and related report output using Tableau and other BI/reporting tools for analytics product line. - Interacts with product leaders to understand the vision and direction of analytics product line. - Designs, develops, and supports interactive dashboards and reports that align with product vision. - Recommends dashboards per Tableau (or other BI tool) visualization features. - Draws upon full range of BI platform technologies to design and implement proof of concept solutions and create advanced BI visualizations. - Performs acceptance testing of new reports, programs, and models. - Documents business requirements and methods used to generate work output. - Drives analytic innovation and best practices. - Performs other related duties as assigned by management. Qualifications - Bachelor's Degree (BA) from four-year college or university, or equivalent experience or combination of education and experience. - Extensive (advanced level) experience working with business intelligence data visualization tools with specialization on Tableau, ThoughtSpot, and PowerBI preferred. - Strong knowledge in data warehousing concepts. - Experience with database query tools - develop and execute queries. - Experience with databases, data retrieval, and manipulation. - Understanding of ETL preferred. - Experience with Microsoft BI stack preferred. - Strong data analysis experience. - Strong understanding and ability to pull data together, analyze it, and present it. Requirements - This job has no supervisory responsibilities. Benefits - Supportive, progressive, fast-paced environment. - Competitive pay structure. - Matching 401(k) with immediate vesting. - Medical, dental, vision, life, & short-term disability insurance. - Opportunity to impact patient outcomes through data-driven healthcare technology. - Collaborative and mission-driven culture that values innovation and continuous learning. - Access to cutting-edge cloud technologies and modern data engineering tools. - Competitive compensation, comprehensive benefits, and career growth opportunities.