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Mandarin Bi-lingual Tele-Interviewer

Business Intelligence DeveloperBusiness Intelligence DeveloperFull TimeRemoteMid LevelTeam 10,001

Location

Philippines

Posted

10 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Mandarin Bi-lingual Tele-Interviewer

Sun Life

Role Description Tele-Interview team are trained professionals who conduct inbound and outbound calls in order to collect personal and health-related information from the proposed insured(s) to complete an application for life or critical illness insurance. Qualifications - Minimum Band: 4A - Bachelor's degree (any medical or health allied course) - At least two years contact center experience - Previous related work experience must be in Insurance, Healthcare or Financial services in a BPO setting - Capable of working in a structured and tactical management operating system - Proficient Mandarin/English communication skills (verbal and written) - Strong team player / team building skills Requirements - Must be Work from Home enabled, and with stable internet connection (at least 25mbps) - Selected candidates to remain part of the team for minimum of 12 months and will not be eligible to apply to another IJP during this period. - Scorecards from previous months will be considered to fulfill the minimum requirement for the next progression. - Recently progressed Band Level are eligible to apply; however, their band movement to Band Level respectively will be completed after 12 months of being in their current sub-band and based on the career progression guidelines. - Employees who do not get selected for the role at the first attempt are eligible to apply after 3 months of initial attempt. Company Description

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