• Design, draft, and scale robust automated test suites using Node.js and TypeScript to validate feature stability. • Lead hands-on automation testing across multiple web applications using Playwright, with additional exposure to Android (Appium) ecosystems. • Write and maintain test coverage for intricate GraphQL queries as well as asynchronous, real-time messaging interfaces like MQTT, WebSockets, or SSE. • Monitor, scale, and maintain automated test execution across continuous integration environments via GitHub Actions, GitLab CI, or Jenkins. • Actively leverage container registries, Docker images, and log aggregation platforms to analyze and correlate errors across distributed services. • Collaborate dynamically across engineering teams to surface, track (via Jira), and proactively resolve environmental and application defects. • Integrate cutting-edge AI tools within your day-to-day workflow to boost test creation efficiency and delivery cadence.

Role Description As a Senior Software Engineer I (Automation), you will lead the design, build, and operation of systems and workflows that directly support business execution at scale. You will own complex technical initiatives, partner with Product Managers and stakeholders on technical roadmaps, and mentor junior engineers. This full-time position reports to the Sr. Director, Development and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. - Architect AI Agents: Take a leading role in designing Agentic Workflows using AWS Step Functions and Bedrock Agents that reason through multi-step business problems. - Standardize Context via MCP: Drive the implementation of the Model Context Protocol (MCP) across the org to unify how AI interacts with Smartsheet, CRM, and ERP data. - Design Human-in-the-Loop: Own the end-to-end design of high-stakes automations where UiPath Action Center acts as the safety gate for AI-driven decisions. - Optimize RAG Performance: Manage vector database indexing and retrieval strategies (e.g., chunking, embedding) to eliminate hallucinations in enterprise search. - Collaborate Across Teams: Partner with the Integration & Application Engineering Teams to consume the REST APIs they build, transforming them into user-facing AI tools. - Take part in and lead code reviews and architectural discussions, acting as a technical gatekeeper for code quality and system integrity. - Forge a strong partnership with Product Management and business stakeholders to translate high-level business goals into technical roadmaps. - Mentor & Elevate: Mentor junior/mid-level engineers on AI prompt engineering, MCP server development, and UiPath best practices. - Participate in a production support weekly rotation, taking ownership of complex issue resolution and driving root-cause analysis to improve system resiliency. - Drive Agile/Scrum processes, helping to refine team velocity and ensuring the consistent delivery of high-impact features. Qualifications - 5+ years of experience building highly scalable applications or enterprise-grade integration services. - Advanced AWS Expertise: Step Functions, EventBridge, and SQS/SNS for orchestrating complex, asynchronous logic. - 5+ years of programming experience with modern languages such as Javascript (Node.JS), TypeScript, or Python. - AI Native: 1+ years of experience building AI features using Generative AI or Agentic workflows with a measurable business impact. - MCP & Protocol Mastery: Deep knowledge of MCP, REST APIs, and modern authentication (OAuth) for secure data retrieval. - UiPath Expertise: Expertise in UiPath Integration Service and Action Center to bridge the gap between AI and human reviewers. - Expertise in observability platforms (e.g., Datadog, CloudWatch) to proactively manage system health and lead troubleshooting and conducting root cause analysis for production-grade environments. - Work autonomously leading development aspects within large projects, breaking tasks into accurate work breakdown plans and providing regular feedback to the product managers/project team. - A degree in Computer Science, Engineering, or a related field, or equivalent practical industry experience. - Legally eligible to work in the U.S. on an ongoing basis. Benefits - Employer subsidized medical/vision and dental coverage for full-time employees. - 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay). - Monthly stipend to support your work and productivity. - Flexible Time Away Program, plus Sick Time Off. - US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans. - US employees receive 12 paid holidays per year. - Up to 24 weeks of Parental Leave. - Personal paid Volunteer Day to support our community. - Opportunities for professional growth and development including access to Udemy online courses. - Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account. - Teleworking options from any registered location in the U.S. (role specific). - Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. - US Base Salary Pay Range: $145,000 — $193,750 USD.

• Champion quality assurance and lead the adoption of best practices across the product and engineering teams. • Collaborate closely with developers, designers, and product managers to define effective test strategies and acceptance criteria. • Plan, design, and execute detailed manual and automated test cases to ensure full coverage of features and user scenarios. • Drive technical decisions for our software testing processes and tools. • Build, maintain, and help drive the direction of the test automation framework. • Mentor test engineers on automation best practices. • Identify, document, and track defects with clear and actionable reporting. • Verify fixes, maintain comprehensive regression test suites, and drive continuous improvement of QA processes. • Conduct exploratory, usability, and edge-case testing to uncover hidden issues. • Produce detailed test reports and effectively communicate findings and risks to stakeholders. • Help define, maintain, and improve test environments to mirror production conditions. • Continuously evaluate and enhance QA workflows, tooling (including modern AI tools), and team efficiency.

• Test large-scale event processing systems and back-end applications • Involved in all phases of product development, starting from requirements to validation and deployment • Analyze and improve efficiency, scalability, and stability of applications • Work in a focused and nimble team that collaborates on common problems across products and across focus areas • Own components, processes, and workflows that demand professionalism, excellent communication, teamwork, and documentation skills • Create, maintain, and improve automation test suites/frameworks • Monitor and maintain QA CI pipelines, collaborate on CD enablement • Conduct root cause analysis of issues and provide solutions for better coverage and maintainability • Effectively communicate and be a crucial member of both the project teams and QA organization • Be exposed to a broader set of problems, allowing for fast career growth and proximity to abundant technical problems