• You will take a validated product concept and turn it into a shipped, scalable SaaS product. • Early on you build the foundational stack and convert concierge delivery into software. • As the customer base grows, you harden the product, set engineering standards, and prepare the ground for future hires. • Inherit the validated customer list and offer from your Business Leader. • Ship a functional first version fast, using AI tooling and modern frameworks. • Build only what customers have asked and paid for. No speculative features. • Own code quality, performance, and security from day one. • Support customer demos, integrations, and escalations alongside your Business Leader. • Set the engineering bar for the first technical hires that follow you.

• You will own, build, and run your startup in fields such as Fintech. • You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management. • You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs. • You will receive intensive coaching to make your startup ready to raise millions in funding. • You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively.

Role Description The Life Time Technology team is at the forefront of the evolution of Life Time into a digital-first company, transforming existing experiences and creating brand new ones both online and in our clubs. If you enjoy a fast-paced environment with the latest technologies and have a passion for health and fitness – we should meet. Work is a team effort, and we are a highly motivated, highly collaborative team; we always win or lose together. We invest in our team members and ensure they have the tools and opportunities to learn, grow and thrive. This position provides remote service and technical support to employees at all Life Time locations through email and phone support. Service Desk Agents are often involved in the installation of corporate and club end-user technology, printer and device installation, and troubleshooting. Job Duties and Responsibilities - Interacts with the IT Advanced Support, Corporate Support and end-users to address issues. - Manages call intakes and emails to the Service Desk, prioritizes work, and communicates with end-users or their agents regarding support efforts. - Provides support for desktop technologies including, end-user applications, operating systems, hardware, and peripherals. - Completes administrative tasks in support of Life Time’s request management processes (access requests, hardware and software requests). Qualifications - Associate's Degree in Business or Technology (or related area) or equivalent combinations of education and experience. - Must be able to support a flexible schedule (evening and weekend availability if necessary). - Good documentation skills, including the ability to prepare simple documentation are highly desirable. - Must be able to work both independently and in a team environment. - Must have demonstrated analytical and problem solving skills. - Polished presentation and communication skills are required, including proficiency in the Microsoft Office Suite of applications, specifically Excel, Word, and PowerPoint. Preferred Requirements - Bachelor's Degree in related field. - Relevant certifications. Benefits - A fully subsidized membership. - Discounts on Life Time products and services. - 401(k) retirement savings plan with company discretionary match (21 years of age and older). - Training and professional development. - Paid sick leave where required by law. - Full-time Team Members are eligible for additional benefits, including: - Medical, dental, vision, and prescription drug coverage. - Short term and long term disability insurance. - Life insurance. - Pre-tax flexible spending and dependent care plans. - Parental leave and adoption assistance. - Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave. - Deferred compensation plan, if the team member meets the required income threshold.

• Lead and manage the IT & CS Division • Oversee delivery of all IT & CS-related services • Manage client relationships related to IT and cybersecurity • Define strategy for emerging technologies and AI