• Coordinate the response to service escalations, including investigation of the escalation, drafting the referral, obtaining approval, and documenting direction to service staff. • Perform root cause analysis and reporting of service escalations to identify opportunities for improvement. • Aid cross functional teams to identify and support training needs for company and product. • Help identify and write Underwriting manuals and SOP’s. • Assist in the identifying and development of Operations Reporting. • Conduct screening process for Office of Foreign Assets Control (OFAC) and Office of Financial Sanctions Implementation (OFSI) referrals in the United States and Canada and provide required reporting to the insurance carrier. • Complete the underwriting referral process for suspicious claims activity and execute any resulting underwriting action in partnership with Platform Operations. • Conduct and support monthly review of Bordereaux reporting for the insurance carrier. • Support and conduct internal audits, and aid in the annual underwriting and claims audits, including file gathering, general support, and coordination with the insurance carrier. • Monitor and process CCPA requests. • Support the investigation of all regulatory complaints, working closely with the Compliance Specialist. • Conduct proactive monitoring of the competitor landscape on filed products and filing activity. • Conduct ad hoc research and/or projects as needed (e.g emerging issues, competitor changes).

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. The Senior Manager, Underwriting is the operational leader of the New Business Underwriting team, responsible for translating strategic direction from the Director of New Business Underwriting into day-to-day execution. This role owns team performance, service delivery, and underwriter development — ensuring the team operates with consistency, quality, and efficiency. The Senior Manager is a seasoned underwriting professional whose technical expertise is sought out by team members, and who can make sound, independent decisions in complex or ambiguous situations without waiting for direction. How You’ll Do ItLead Day-to-Day Underwriting Operations - Own team adherence to service levels, underwriting guidelines, and quality standards; proactively surface and resolve operational bottlenecks before they escalate. - Serve as the primary internal escalation point for complex submissions, risk evaluations, and underwriting judgment calls within the team. - Manage workload distribution and capacity across the team to maintain SLA performance during volume fluctuations or staffing changes. - Oversee training and SOP currency; ensure team members are up to date on appetite, product changes, pricing models, and industry developments. Develop Underwriting Talent - Directly manages a team of underwriters that may include senior individual contributors, Team Leads, and/or other managers depending on organizational structure. - Coaches and develops team members with a focus on building independent decision-making, accountability, and technical proficiency — creating the conditions for others to operate with greater autonomy over time. - Partners with the People team and the Director throughout the full team member lifecycle, including performance management, coaching plans, hiring, and offboarding. - Identifies hiring needs and leads recruiting for high-quality underwriters; shapes team composition with a view toward future capability needs. Execute on Operational Process and Improvement - Identify, develop, and implement process improvements that drive efficiency, underwriting quality, and conversion within the team. - Gather feedback from underwriters and internal partners to surface operational gaps; bring forward well-scoped recommendations to the Director. - Provide reporting and performance data to the Director and leadership; use data to frame team results and highlight trends requiring action. - Support implementation of new underwriting tools, best practices, and product or pricing changes as directed by the Director and cross-functional partners. Support Partner and Stakeholder Relationships - Serve as an operational point of contact for partner agents on day-to-day underwriting matters, escalating relationship-level issues to the Director as appropriate. - Partner with Business Development to support retention and partner engagement at the team level. The Right Stuff - High school diploma/GED required; Bachelor's degree or equivalent experience preferred. - Minimum 8 years of commercial insurance experience required; workers' compensation underwriting experience strongly preferred. - Minimum 4 years of progressive leadership experience in commercial insurance underwriting; experience leading managers or team leads is a plus but not required. - Disciplinary expertise sought out by peers and team members; strong technical underwriting judgment with the ability to handle complex risks independently. - Proven ability to manage operational execution across a team, balancing throughput, quality, and team development simultaneously. - Skilled at translating strategic direction into operational plans and guiding a team through execution — including during periods of change or ambiguity. - Strong data fluency: able to track team performance metrics, identify trends, and communicate findings clearly to leadership. - Effective cross-functional communicator; builds trust with internal partners and escalates appropriately without over-relying on the Director. - Advanced problem-solving skills with the ability to navigate multi-layered situations and anticipate downstream impacts. - Experience with performance management, coaching plans, and talent development. - Knowledge of insurance underwriting best practices, service metrics, and customer experience operations. - Progress toward or attainment of a professional designation (CPCU, ARe, or equivalent) is a plus and encouraged as a development milestone for those on a Director-track trajectory. - Proficiency in G-Suite tools and collaboration platforms (Slack preferred). The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process. Base Compensation Range $130,000—$165,000 USD Compensation & Benefits - Competitive cash compensation - A piece of the pie (in the form of equity) - Comprehensive health plans - Generous PTO - Future focused 401k match - Generous parental and caregiver leave - Our core values are more than just a poster on the wall; they’re tangibly reflected in our work Making every part of working with us "Easy as Pie" - including our offer process. When we find someone we'd like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations. Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members. Location Information Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (territories excluded) and have access to reliable, high-speed internet. Additional InformationPie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic. Pie Insurance participates in the E-Verify program. Please click here, here and here for more information. Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy. Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process. Pie Named to 2025 America's Best Startup Employers Pie Insurance 2025 State of Workplace Safety Report #LI-REMOTE #BI-REMOTE

Title: Product Underwriting Leader Location: Australia Job Description: JobID: 1000407 Category: Underwriting Job Shift: Lead underwriting transformation and uplift around control maturity - Drive enterprise-wide governance initiatives across insurance - High-impact role with strong stakeholder exposure About the Role This role supports the evolution of underwriting controls and governance across Consumer Portfolio. You will drive a program of work focused on uplift, maturity, and future-ready underwriting practices. Working across the insurance value chain, you will partner with stakeholders to strengthen controls and support a transformation journey that enhances risk management and operational outcomes. What You'll Do - Drive a structured program of work to uplift underwriting controls, ensuring alignment with risk appetite and governance frameworks. - Partner with underwriting, risk, claims and distribution teams to embed consistent, effective controls across the value chain. - Lead control reviews and testing programs, identifying gaps and delivering improvements that strengthen risk management outcomes. - Monitor incidents and emerging risks, using insights to enhance processes and introduce preventative and automated controls. - Support governance reporting and contribute to clear, actionable insights for senior stakeholders. - Facilitate change initiatives that enable the transition of controls into underwriting teams over time. What You'll Bring - Experience across insurance, with exposure to underwriting, controls, or governance disciplines. - Proven ability to deliver programs of work, including planning, execution, and stakeholder alignment across complex environments. - Strong critical thinking skills, with the ability to assess risks, challenge existing processes, and recommend practical improvements. - Ability to build relationships across underwriting, risk, claims and broader business teams to deliver shared outcomes. - Experience in control testing, incident management, or governance frameworks, and applying these to real business scenarios. - Effective communication skills, with the ability to translate complex concepts into clear and actionable insights. What You'll Enjoy Access our award-winning Shine platform - your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you. - Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually - Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees - Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access - Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees - Paid volunteer leave, donation matching, and unlimited emergency response leave - Performance-based bonuses and Suncorp shares for eligible employees - Diversity is celebrated through employee resource groups and inclusive policies for all families At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact luke. To apply for this opportunity, please submit your application directly via the link provided.

Title: Underwriting Specialist Location: Uniondale United States Job Description: National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description Make an impact where it counts. As an Underwriting Specialist, you'll play a critical role in evaluating and managing risk across multiple personal insurance lines. You'll leverage your analytical skills, pricing knowledge, and underwriting expertise to make sound decisions that protect both our customers and the business-while delivering a best in class customer experience. This role offers a strong foundation for career growth in underwriting, risk management, and insurance operations, with opportunities to deepen your expertise and influence process improvements. What You'll Do - Evaluate and make underwriting decisions across multiple personal insurance lines using established risk management guidelines and pricing models - Analyze policy information to assess risk eligibility and ensure accuracy and completeness - Apply knowledge of rate plans, underwriting guidelines, and billing processes to deliver accurate, timely decisions - Respond to complex customer and agent inquiries related to policy status, billing, and underwriting decisions with professionalism and care - Identify potential fraud risks (internal and external) and take appropriate action - Leverage market insights to support product, pricing, and risk management improvements - Partner with team members and leadership to meet service level goals and enhance operational performance - Support training initiatives by identifying knowledge gaps and contributing to team development - Continuously evaluate processes, recommend improvements, and collaborate on solutions to drive efficiency and quality - Represent the Allstate brand with professionalism, delivering exceptional service in every interaction What You Bring - Strong analytical and decision-making skills with attention to detail - Ability to manage multiple priorities in a fast-paced environment - Excellent communication and customer service skills - A proactive mindset with a passion for problem-solving and process improvement - Ability to learn and apply complex underwriting guidelines and pricing structures Preferred Qualifications - 0-2 years of experience in insurance, underwriting, risk analysis, or a related field - Exposure to personal lines insurance or financial services is a plus Why Join Us - Build foundational underwriting expertise with a recognized industry leader - Gain exposure to multiple insurance lines and risk management strategies - Be part of a collaborative, supportive team focused on development and growth - Contribute to meaningful work that helps protect customers and communities #LI-BS1 Skills Analytical Thinking, Critical Thinking, Customer Inquiries, Decision Making, Effective Written Communication, Multitasking, Risk Management, Training and Development, Underwriting, Verbal Communications Compensation Compensation offered for this role is 22.21 - 35.27 per hour and is based on experience and qualifications. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the "EEO Know Your Rights" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. Benefits National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000. Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.