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Freelance Latin America logo
Freelance Latin America

Connecting Companies worldwide with Latin American Bilingual Freelancers 💻

Care Coordinator/Staffing Specialist

TherapistTherapistFull TimeRemoteMid LevelTeam 51-200Since 2017H1B No SponsorCompany SiteLinkedIn

Location

Colombia

Posted

27 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Care Coordinator/Staffing Specialist

Freelance Latin America

Role Description We are seeking a detail-oriented and responsive After-Hours Care Coordinator/Staffing Specialist to support a U.S.-based healthcare services organization. In this role, you will manage urgent staffing needs, coordinate schedules, and ensure seamless service delivery outside of regular business hours. This position is ideal for someone who thrives in fast-paced environments and can prioritize effectively. - Review and process all scheduling requests received after business hours - Staff permanent and fill-in cases based on operational procedures - Ensure all cases are fully staffed before scheduled service start times - Manage incoming after-hours calls from patients, caregivers, and partners - Document all activities, updates, and unresolved issues accurately - Submit end-of-day reports summarizing calls, actions taken, and pending items - Communicate effectively with internal teams to ensure continuity of care - Escalate urgent or complex issues when necessary Qualifications - Experience in staffing, scheduling, or healthcare coordination (preferred) - Strong ability to multitask and prioritize urgent requests - Excellent communication skills (verbal and written) - High attention to detail and accuracy in documentation - Ability to follow structured processes and procedures - Comfortable handling phone-based communication professionally - Basic computer skills and ability to navigate scheduling systems Requirements - Schedule: Sunday (8am - 8pm EST), Monday to Thursday (3pm - 10pm EST) Benefits - Competitive pay in US Dollars - Work with respected business professionals - Valued input from team members - Different payment methods (Zelle, Face Bank, Binance) - Paid every two weeks - Necessary equipment provided: Laptop, headset, mouse, and mouse pad - Birthday and work anniversary celebrations - Alliances with many brands grant extra benefits to freelancers - Weekly recreation dynamics that foster a healthy work environment Company Description At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear: - These are professional roles with set schedules defined by the client. - Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours. - You will be part of the client’s team, following their company guidelines, communication practices, and workflows, ensuring seamless collaboration. - Your performance will be measured to ensure alignment with client expectations and project objectives. - Training may be required to fully understand your role, tools, and client processes. - Commitment and responsibility are essential for delivering consistent, high-quality results. - Ready to grow your career with us? Apply only if you are ready to commit, learn, and take ownership of your role.

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