Role Description Network HealthCare Pharmacy (a closed-door pharmacy) is seeking a P/T A/R Specialist - Remote for our Franklin, TN location. Under general supervision of A/R Director, the A/R Specialist identifies, analyzes and resolves routine accounts receivable issues with the assigned portfolio of accounts. The A/R Specialist applies acquired job skills in the performance of accounts receivable responsibilities with company policies and procedures. - A/R Specialist will process Census, Claim Rejections (Error Resolution and Reports), Month-end A/R Processing, Reporting, and Auditing. - Answering phones. - Detail-oriented person, works well with numbers, and a fast-paced environment with monthly deadlines. - Knowledge of insurance programs, federal, state and commercial. - Good computer skills with demonstrated proficiency in word processing, spreadsheet, database and email applications. - Strong oral and written communication skills to effectively communicate with all levels of management. - Ability to organize, prioritize, and multitask is necessary. - Having a desire to learn and being able to work well in a team environment. - Must be able to work independently with minimal supervision as necessary, and alternately work cohesively within a team environment. - Data Entry, filing, phones, and other general clerical duties as assigned. Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. - Have basic knowledge of general office procedures. - High school diploma or general education degree (GED); or related experience and/or training or equivalent combination of education and 2+ years ‘AR experience. - QS1 experience a plus. - Strong Computer Keyboarding and Data-Entry Skills. - General knowledge of working in an accounting department a plus. Requirements - This is a sedentary position which may require sitting at computer up to seven (7) hours per day. - Occasionally lift or move up to 20 pounds. Company Description NHC is an Equal Opportunity Employer.

Role Description Infant and Early Childhood Mental Health Consultation (IECMHC) Network Consultants (Specialists) work in communities providing direct in-person and virtual support to center-based administrators, teachers, staff, and home-based care providers. IECMHC Network Specialists are matched with assignments based on geographic location, areas of expertise, individualized program needs, and consultant availability. The IECMHC Network team coordinates the referral and intake processes with programs and providers. It also provides resources and an array of supports for IECMHC Network Specialists, including individual and group reflective practice. IECMHC Network Specialists adopt the Consultative Stance in applying diversity-informed, reflective, and relationship-based approaches to collaborating with home-based providers, center-based staff, and program leaders to build their capacity to: - Respond effectively to children’s developmental, social, emotional, and behavioral health needs. - Consider all relationships influencing young children’s relational health and well-being, adult-child relationships, and those amongst the adults caring for children. - Engage in self-reflection about personal values, perceptions, beliefs, culture, and connections between adult’s feelings and behavior and children’s feelings and behavior. - Reframe children’s behavior to problem solve and practice new ways of responding to children’s needs. - Gain knowledge and skills in understanding the impact of trauma on young children and develop a trauma-responsive lens to inform their approaches working with young children and their families. - Develop inclusive and equitable policies and procedures that reflect a commitment to serving all children and families. - Promote staff/provider health and well-being by attending to their feelings and experiences within the context of their relational work and interactions with young children and their families. - Increase awareness and connection to community resources. Consultant hours are intermittent and will vary based on program needs and consultant availability. Qualifications - Master’s degree in social work, psychology, mental health, counseling, early childhood special education, early childhood education, or child development, and/or a closely related field. - Clinical licensure or license eligible preferred but not required. - At least 3 years experience providing consultation, coaching, and/or technical assistance with child care and early education staff/providers. - At least 2 years providing and receiving reflective practice. - Experience working directly in a child care or early education setting with children birth through five years old and their families. - Experience working with home-based providers, including family child care home providers and family, friend, and neighbor caregivers. - Ability to provide relationship- and strength-based consultation using inquiry and reflective practices. - Knowledge of social, emotional, and relational health, and fostering the well-being of young children and the adults who care for them. - Knowledge of trauma-responsive practices and policies in child care and early education settings. - Knowledge of community resources for children ages birth to five and their families. - Knowledge of inclusive practices and IDEA and ADA requirements. - Endorsement in Infant-Family and Early Childhood Mental Health and Reflective Practice Facilitation. - Travel possibility up to 20%. Requirements - Successful candidates must be authorized to work in the United States and must perform all work physically located in California. - Visa sponsorship is not available for this position. - WestEd conducts a criminal background check and education verification for all new hires. - Any offers of employment will be contingent on receiving a clear background check in accordance with applicable law. Benefits For more details about our benefits, go to: WestEd Benefits .

Role Description General Skills/Qualifications: - eFOIA, FOIA Xpress, and Microsoft Office software experience. - Experienced with US Air Force FOIA process. - Ability to communicate well both written (clear, concise, well organized) and verbally (express clearly and succinctly). - Familiar with the Freedom of Information Act and Privacy Act of 1974. Qualifications - A BA/BS degree. - A minimum of 3 years of professional experience processing Freedom of Information requests at the base level, command level preferred. Requirements - Secret clearance required.

• Manage patient responsibility accounts with kindness and professionalism • Develop and maintain flexible payment plans tailored to each family's unique financial circumstances, while ensuring ongoing adherence to agreed upon plans • Maintain detailed records of all collection activities, payment arrangements, and family communications • Monitor A/R aging reports to prioritize collection efforts • Process patient payments and apply them accurately to appropriate accounts and services • Research and identify financial assistance programs, grants, and community resources offering financial support for families receiving autism services • Proactively connect families with autism-specific funding organizations and state assistance programs, and nonprofit resources • Maintain a comprehensive database of local and national resources for easy family referrals • Create educational tools and step-by-step guides for families to independently and easily access available financial assistance programs • Advocate for families during financial hardship by exploring all available support options • Primary point of contact, managing relationship with third-party automated insurance verification partner • Manage our automated insurance verification process using our third-party benefits verification platform for all new intake clients and ongoing verification for existing clients • Review monthly eligibility checks to ensure continuous coverage and proactively identify policy changes • Determine and communicate to families applicable ABA coverage limits and exclusions, deductibles, copayments, and authorization requirements • Provide clear, understandable explanations to families about their insurance benefits, coverage details, and anticipated out-of-pocket costs based on verification results • Maintain accurate and up-to-date insurance information in patient records and promptly update any changes identified • When insurance changes occur, coordinate seamlessly across authorizations, scheduling, credentialing, and billing teams to ensure uninterrupted continuation of care • Identify potential coverage gaps through platform reporting and work with families to secure alternative funding sources before service interruption • Troubleshoot any platform issues and escalate complex verification cases to vendor support when needed • Reprocess insurance claims when patient financial obligations have been incorrectly calculated or applied by insurance carriers • Prepare and file formal appeals for incorrectly denied claims, including compilation and submission of supporting clinical documentation • Track appeal outcomes and follow up on pending decisions within established timeframes • Maintain detailed logs of all reprocessing activities and communicate outcomes to relevant stakeholders • Complete Electronic Funds Transfer (EFT) enrollment applications for new insurance payors • Set up Electronic Remittance Advice (ERA) enrollments to streamline payment processing and reconciliation • Maintain current enrollment status for all active insurance contracts and renew as needed • Proactively troubleshoot EFT and ERA processing issues and coordinate resolution with payor representatives • Update banking and contact information for electronic payment systems as organizational changes occur