Role Description Network HealthCare Pharmacy (a closed-door pharmacy) is seeking a P/T A/R Specialist - Remote for our Franklin, TN location. Under general supervision of A/R Director, the A/R Specialist identifies, analyzes and resolves routine accounts receivable issues with the assigned portfolio of accounts. The A/R Specialist applies acquired job skills in the performance of accounts receivable responsibilities with company policies and procedures. - A/R Specialist will process Census, Claim Rejections (Error Resolution and Reports), Month-end A/R Processing, Reporting, and Auditing. - Answering phones. - Detail-oriented person, works well with numbers, and a fast-paced environment with monthly deadlines. - Knowledge of insurance programs, federal, state and commercial. - Good computer skills with demonstrated proficiency in word processing, spreadsheet, database and email applications. - Strong oral and written communication skills to effectively communicate with all levels of management. - Ability to organize, prioritize, and multitask is necessary. - Having a desire to learn and being able to work well in a team environment. - Must be able to work independently with minimal supervision as necessary, and alternately work cohesively within a team environment. - Data Entry, filing, phones, and other general clerical duties as assigned. Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. - Have basic knowledge of general office procedures. - High school diploma or general education degree (GED); or related experience and/or training or equivalent combination of education and 2+ years ‘AR experience. - QS1 experience a plus. - Strong Computer Keyboarding and Data-Entry Skills. - General knowledge of working in an accounting department a plus. Requirements - This is a sedentary position which may require sitting at computer up to seven (7) hours per day. - Occasionally lift or move up to 20 pounds. Company Description NHC is an Equal Opportunity Employer.

Role Description General Skills/Qualifications: - eFOIA, FOIA Xpress, and Microsoft Office software experience. - Experienced with US Air Force FOIA process. - Ability to communicate well both written (clear, concise, well organized) and verbally (express clearly and succinctly). - Familiar with the Freedom of Information Act and Privacy Act of 1974. Qualifications - A BA/BS degree. - A minimum of 3 years of professional experience processing Freedom of Information requests at the base level, command level preferred. Requirements - Secret clearance required.

• Manage patient responsibility accounts with kindness and professionalism • Develop and maintain flexible payment plans tailored to each family's unique financial circumstances, while ensuring ongoing adherence to agreed upon plans • Maintain detailed records of all collection activities, payment arrangements, and family communications • Monitor A/R aging reports to prioritize collection efforts • Process patient payments and apply them accurately to appropriate accounts and services • Research and identify financial assistance programs, grants, and community resources offering financial support for families receiving autism services • Proactively connect families with autism-specific funding organizations and state assistance programs, and nonprofit resources • Maintain a comprehensive database of local and national resources for easy family referrals • Create educational tools and step-by-step guides for families to independently and easily access available financial assistance programs • Advocate for families during financial hardship by exploring all available support options • Primary point of contact, managing relationship with third-party automated insurance verification partner • Manage our automated insurance verification process using our third-party benefits verification platform for all new intake clients and ongoing verification for existing clients • Review monthly eligibility checks to ensure continuous coverage and proactively identify policy changes • Determine and communicate to families applicable ABA coverage limits and exclusions, deductibles, copayments, and authorization requirements • Provide clear, understandable explanations to families about their insurance benefits, coverage details, and anticipated out-of-pocket costs based on verification results • Maintain accurate and up-to-date insurance information in patient records and promptly update any changes identified • When insurance changes occur, coordinate seamlessly across authorizations, scheduling, credentialing, and billing teams to ensure uninterrupted continuation of care • Identify potential coverage gaps through platform reporting and work with families to secure alternative funding sources before service interruption • Troubleshoot any platform issues and escalate complex verification cases to vendor support when needed • Reprocess insurance claims when patient financial obligations have been incorrectly calculated or applied by insurance carriers • Prepare and file formal appeals for incorrectly denied claims, including compilation and submission of supporting clinical documentation • Track appeal outcomes and follow up on pending decisions within established timeframes • Maintain detailed logs of all reprocessing activities and communicate outcomes to relevant stakeholders • Complete Electronic Funds Transfer (EFT) enrollment applications for new insurance payors • Set up Electronic Remittance Advice (ERA) enrollments to streamline payment processing and reconciliation • Maintain current enrollment status for all active insurance contracts and renew as needed • Proactively troubleshoot EFT and ERA processing issues and coordinate resolution with payor representatives • Update banking and contact information for electronic payment systems as organizational changes occur

Title: Drug Safety Specialist (Day Shift) Location: Remote Philippines Full time Remote Join Us as a Safety Specialist – Make an Impact at the Forefront of Innovation We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years. As part of our expert team, you’ll have the opportunity to ensure operational excellence that makes a real difference in patient safety. As a Safety Specialist, you'll perform day-to-day Pharmacovigilance (PV) activities within a highly regulated environment driven by strict timelines. Your responsibilities will include the collection, monitoring, assessment, evaluation, research, and tracking of safety information. You will coordinate and perform PV activities such as data entry, coding, assessment of adverse events, case review, follow-up, tracking of reports, and regulatory reporting activities. You will effectively collaborate with various parties such as project team members, client contacts, investigators, adverse event reporters, and third-party vendors. You may assist in the preparation of departmental and project-specific procedures and processes, and prepare for and attend audits, kick-off, and investigator meetings. What You’ll Do: - Performs day-to-day PV activities. May participate in on-call duties for specific projects to ensure 24-hr coverage for intake of cases from investigative sites. - Reviews regulatory/pharmacovigilance publications and information sources to keep updated on current regulations, practices, procedures and proposals. Maintains medical understanding of applicable therapeutic area and disease states. - Reviews cases entered for quality, consistency and accuracy, including review of peer reports. - Prepares and maintains regulatory safety reports. - Assists with routine project implementation and coordination (e.g., Clinical Trials, Endpoint Assessment Committee/Data Safety Monitoring Committee), including presentations at client/investigator meetings, and review of metrics and budget considerations. Mentors less experienced staff Education and Experience Requirements: - • Bachelor's degree or equivalent and relevant formal academic / vocational qualification - • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable 2+ years). In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills and Abilities: - General understanding of pathophysiology and the disease process - Detailed knowledge of relevant therapeutic areas as required for processing AEs - Strong critical thinking and problem solving skills - Good oral and written communication skills including paraphrasing skills - Good command of English and ability to translate information into local language where required - Computer literate with the ability to work within multiple databases - Previous exposure to Microsoft Office packages (including Outlook, Word, and Excel) - Understanding the importance of and compliance with procedural documents and regulations - Ability to manage and prioritize a variety of tasks and meet strict deadlines with limited supervision - Strong attention to detail - Ability to maintain a positive and professional demeanor in challenging circumstances - Ability to work effectively within a team to attain a shared goal