• Manage patient responsibility accounts with kindness and professionalism • Develop and maintain flexible payment plans tailored to each family's unique financial circumstances, while ensuring ongoing adherence to agreed upon plans • Maintain detailed records of all collection activities, payment arrangements, and family communications • Monitor A/R aging reports to prioritize collection efforts • Process patient payments and apply them accurately to appropriate accounts and services • Research and identify financial assistance programs, grants, and community resources offering financial support for families receiving autism services • Proactively connect families with autism-specific funding organizations and state assistance programs, and nonprofit resources • Maintain a comprehensive database of local and national resources for easy family referrals • Create educational tools and step-by-step guides for families to independently and easily access available financial assistance programs • Advocate for families during financial hardship by exploring all available support options • Primary point of contact, managing relationship with third-party automated insurance verification partner • Manage our automated insurance verification process using our third-party benefits verification platform for all new intake clients and ongoing verification for existing clients • Review monthly eligibility checks to ensure continuous coverage and proactively identify policy changes • Determine and communicate to families applicable ABA coverage limits and exclusions, deductibles, copayments, and authorization requirements • Provide clear, understandable explanations to families about their insurance benefits, coverage details, and anticipated out-of-pocket costs based on verification results • Maintain accurate and up-to-date insurance information in patient records and promptly update any changes identified • When insurance changes occur, coordinate seamlessly across authorizations, scheduling, credentialing, and billing teams to ensure uninterrupted continuation of care • Identify potential coverage gaps through platform reporting and work with families to secure alternative funding sources before service interruption • Troubleshoot any platform issues and escalate complex verification cases to vendor support when needed • Reprocess insurance claims when patient financial obligations have been incorrectly calculated or applied by insurance carriers • Prepare and file formal appeals for incorrectly denied claims, including compilation and submission of supporting clinical documentation • Track appeal outcomes and follow up on pending decisions within established timeframes • Maintain detailed logs of all reprocessing activities and communicate outcomes to relevant stakeholders • Complete Electronic Funds Transfer (EFT) enrollment applications for new insurance payors • Set up Electronic Remittance Advice (ERA) enrollments to streamline payment processing and reconciliation • Maintain current enrollment status for all active insurance contracts and renew as needed • Proactively troubleshoot EFT and ERA processing issues and coordinate resolution with payor representatives • Update banking and contact information for electronic payment systems as organizational changes occur

Title: Drug Safety Specialist (Day Shift) Location: Remote Philippines Full time Remote Join Us as a Safety Specialist – Make an Impact at the Forefront of Innovation We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years. As part of our expert team, you’ll have the opportunity to ensure operational excellence that makes a real difference in patient safety. As a Safety Specialist, you'll perform day-to-day Pharmacovigilance (PV) activities within a highly regulated environment driven by strict timelines. Your responsibilities will include the collection, monitoring, assessment, evaluation, research, and tracking of safety information. You will coordinate and perform PV activities such as data entry, coding, assessment of adverse events, case review, follow-up, tracking of reports, and regulatory reporting activities. You will effectively collaborate with various parties such as project team members, client contacts, investigators, adverse event reporters, and third-party vendors. You may assist in the preparation of departmental and project-specific procedures and processes, and prepare for and attend audits, kick-off, and investigator meetings. What You’ll Do: - Performs day-to-day PV activities. May participate in on-call duties for specific projects to ensure 24-hr coverage for intake of cases from investigative sites. - Reviews regulatory/pharmacovigilance publications and information sources to keep updated on current regulations, practices, procedures and proposals. Maintains medical understanding of applicable therapeutic area and disease states. - Reviews cases entered for quality, consistency and accuracy, including review of peer reports. - Prepares and maintains regulatory safety reports. - Assists with routine project implementation and coordination (e.g., Clinical Trials, Endpoint Assessment Committee/Data Safety Monitoring Committee), including presentations at client/investigator meetings, and review of metrics and budget considerations. Mentors less experienced staff Education and Experience Requirements: - • Bachelor's degree or equivalent and relevant formal academic / vocational qualification - • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable 2+ years). In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills and Abilities: - General understanding of pathophysiology and the disease process - Detailed knowledge of relevant therapeutic areas as required for processing AEs - Strong critical thinking and problem solving skills - Good oral and written communication skills including paraphrasing skills - Good command of English and ability to translate information into local language where required - Computer literate with the ability to work within multiple databases - Previous exposure to Microsoft Office packages (including Outlook, Word, and Excel) - Understanding the importance of and compliance with procedural documents and regulations - Ability to manage and prioritize a variety of tasks and meet strict deadlines with limited supervision - Strong attention to detail - Ability to maintain a positive and professional demeanor in challenging circumstances - Ability to work effectively within a team to attain a shared goal

Title: Ctry Approval Spec Location: Remote Argentina Full time Remote   Job Description   - Prepares, reviews and coordinates, under guidance, regulatory submissions to EU CTIS ( and additional special national local applications if applicable, e.g. gene therapy approvals) in alignment with global submission strategy; - Provides, under guidance local regulatory strategy advice (MoH &/or EC) to internal clients; - May have contact with investigators for submission related activities; - Key-contact at country level for either Ethical or Regulatory submission-related activities; - Coordinates, under guidance, with internal functional departments to ensure various site start-up activities are aligned with submissions activities and mutually agreed upon timelines; ensures alignment of submission process for sites and study are aligned to the critical path for site activation; - Achieves PPD’s target cycle times for site; - May work with the start-up CRA(s) to prepare the regulatory compliance review packages, as applicable; - May develop country specific Patient Information Sheet/Informed Consent form documents; - Enters and maintains trial status information relating to start up activities onto PPD tracking databases in an accurate and timely manner; - Ensures the local country study files and filing processes are prepared, set up and maintained as per PPD WPDs or applicable client SOPs; - Maintains knowledge of and understand PPD SOPs, Client SOPs/directives, and current regulatory guidelines as applicable to services provided. Qualifications:  Education and Experience:  Bachelor's degree or equivalent and relevant formal academic / vocational qualification Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years).

Role Description We are seeking a driven and detail-oriented individual to own the client configuration of Emiri, our Liquid AI-driven natural language tool. You’ll work closely with product, engineering, and client success teams to configure and deploy clients as well as scale Emiri across all Circana industries, markets, and datasets globally. You’ll play a key role in ensuring the configuration platform is aligned with both technical requirements and user needs. You'll also play a key role in guiding users – internally and externally – through setup, testing, and best practices. Job Responsibilities - Own client configuration and deployment of Emiri - Understand and support Emiri’s configuration dependencies, including prompt templates and setup requirements - Design UI mockups or flow diagrams and translate feedback into actionable stories or bug reports for the development team - Document and maintain guidance around configuration processes, tips, and “how-to” documentation for internal use - Collaborate with client success and client teams to support their understanding of configuration needs and guiding them in effective prompting - Drive root cause analysis of issues to surface opportunities to improve scalability and user friendliness of the configuration tool - Coach commercial teams on the configuration and functionality of Liquid AI; support key client meetings and demos - Test new enhancements or fixes prior to release to ensure quality and expected behavior Qualifications - Familiarity with Circana tools, including Unify+, model/report building, and ideally Emiri - Experience in configuration management, technical product operations, or client solutions roles - Strong organizational skills to support multiple client configurations and maintain flawless on-time delivery and service levels - Experience with generative AI tools (e.g., OpenAI, Claude) - Strong communication abilities, especially in simplifying technical concepts for non-technical users and collaborating across teams - Tech-curious mindset, comfortable learning prompt engineering and system behavior, with a process-driven approach to managing issues, QA, and feedback loops - Experience using tools like Jira, Confluence, or similar issue tracking and documentation systems - Multilingual with proficiency in French, German, Spanish, and/or Italian (preferred) - Working knowledge of JSON and strong attention to structure and formatting (preferred) - Exposure to low-code/no-code platforms or custom internal tooling (preferred) - Experience working with UX/UI teams or providing user-centered feedback on tools (preferred) - 5+ years of experience in data analytics and reporting Requirements - Stay Curious: Being hungry to learn and grow, always asking the big questions. - Seek Clarity: Embracing complexity to create clarity and inspire action. - Own the Outcome: Being accountable for decisions and taking ownership of our choices. - Center on the Client: Relentlessly adding value for our customers. - Be a Challenger: Never complacent, always striving for continuous improvement. - Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity. - Commit to each other: Contributing to making Circana a great place to work for everyone. Location This position can be located in the following area(s): Greece Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice). Your current employer will not be contacted without your permission.