• Own the HRIS as the system of record and the People data integrity. • Drive HRIS optimization including data mapping and vendor relationships. • Design and run onboarding and offboarding workflows that make day-one feel intentional and exit-day feel respectful. • Own the People-side experience of benefits - new-hire enrollment guidance, employee questions, plan-design input from a People lens — and lead end-to-end coordination of leaves (parental, FMLA, LOA, ADA). • Partner with Accounting on open enrollment and benefits administration. • Build and own the multi-state employment compliance calendar - FMLA, ADA, EEO, workers’ comp, unemployment, and state employer registrations; partner with the Accounting team on ACA, benefits notices, and payroll-tax filings. • Support coaching, performance documentation, and conflict resolution; bring judgment, mitigate organizational risk, and protect the employee experience • Build scalable workflows, SOPs, and analytics across the People Ops stack — treat every recurring task as a system to be made better, faster, and more reliable • Proactively identify and execute automation opportunities — use AI assistants, integrations, and workflow tools to eliminate the admin layer and reinvest the time in judgment work • Operate performance review cycles end-to-end and provide People-side support on merit, comp, and total rewards execution.

- Lead hiring, onboarding, and offboarding processes - Maintain accurate employee documentation and records - Serve as a primary point of contact for staff questions (time off, missed hours, general HR inquiries) - Communicate regularly with team members via phone, WhatsApp, or Google Call - Partner with outsourced HR to ensure compliance and best practices **Operations & Scheduling Support** - Upload and maintain schedules in our operations system - Review and adjust clock-in/clock-out hours as needed - Ensure timekeeping accuracy so payroll can be processed correctly each week - Support Area Managers with operational coordination and follow-through **Systems & Organization** - Maintain organized Google Drive folders and shared documents - Create and manage spreadsheets, including dropdowns and tracking tools - Keep workflows organized and up to date - Flag issues proactively and help resolve them before they escalate

• Partner directly with the CEO on organizational strategy, executive team effectiveness, leadership gaps, and company structure • Help shape the evolution of Backstory into an AI-native company, including how AI impacts roles, workflows, talent strategy, and go-to-market team design • Lead and evolve the HRBP function into a deeply embedded strategic partner across the business • Build strong relationships with executives and managers across Product, Engineering, GTM, and Operations teams • Guide executive team formation and integration across a leadership team composed of tenured leaders, recent hires, and future additions • Lead org design initiatives tied to company growth, scaling, accountability, and operational effectiveness • Audit and evolve Backstory’s total rewards philosophy across compensation, equity, benefits, and recognition programs • Ensure compensation and rewards programs are competitive, internally consistent, transparent, and aligned to company goals • Build leadership development and manager effectiveness programs that scale with the organization • Help leadership teams navigate organizational change, growth, and evolving business priorities • Partner with Talent leadership on long-term workforce planning and talent strategy • Help shape and strengthen company culture across a fully distributed global environment spanning the US and Poland • Simplify processes where complexity slows execution and strengthen areas where structure is needed • Serve as a trusted coach and advisor to executives, managers, and employees

• Support people leaders within the assigned client group and provide guidance and coaching to assist people leaders to effectively lead and develop their teams • Drives accountability for performance, reliability, and behavioral standards through corrective action • Acts as point-of-contact for employee relations, which includes handling employee complaints, conflict resolution, interpreting company practices and policies to both people leaders and employee and gaining mutual agreement for a way forward • Maintains a positive environment for employees, coaching for employee development, ensuring employees feel heard and valued • Possesses strong knowledge of employment law and has a strong understanding of HR risk migration and best practices in a various of HR generalist areas with expertise for compliance in multiple states preferred (currently NY, CA, PA, MO, FL, NV and growing) • Assists People Partner team with key initiatives and projects which contribute to the company-wide enterprise