• Partner directly with the CEO on organizational strategy, executive team effectiveness, leadership gaps, and company structure • Help shape the evolution of Backstory into an AI-native company, including how AI impacts roles, workflows, talent strategy, and go-to-market team design • Lead and evolve the HRBP function into a deeply embedded strategic partner across the business • Build strong relationships with executives and managers across Product, Engineering, GTM, and Operations teams • Guide executive team formation and integration across a leadership team composed of tenured leaders, recent hires, and future additions • Lead org design initiatives tied to company growth, scaling, accountability, and operational effectiveness • Audit and evolve Backstory’s total rewards philosophy across compensation, equity, benefits, and recognition programs • Ensure compensation and rewards programs are competitive, internally consistent, transparent, and aligned to company goals • Build leadership development and manager effectiveness programs that scale with the organization • Help leadership teams navigate organizational change, growth, and evolving business priorities • Partner with Talent leadership on long-term workforce planning and talent strategy • Help shape and strengthen company culture across a fully distributed global environment spanning the US and Poland • Simplify processes where complexity slows execution and strengthen areas where structure is needed • Serve as a trusted coach and advisor to executives, managers, and employees

• Support people leaders within the assigned client group and provide guidance and coaching to assist people leaders to effectively lead and develop their teams • Drives accountability for performance, reliability, and behavioral standards through corrective action • Acts as point-of-contact for employee relations, which includes handling employee complaints, conflict resolution, interpreting company practices and policies to both people leaders and employee and gaining mutual agreement for a way forward • Maintains a positive environment for employees, coaching for employee development, ensuring employees feel heard and valued • Possesses strong knowledge of employment law and has a strong understanding of HR risk migration and best practices in a various of HR generalist areas with expertise for compliance in multiple states preferred (currently NY, CA, PA, MO, FL, NV and growing) • Assists People Partner team with key initiatives and projects which contribute to the company-wide enterprise

Role Description We are currently seeking a People & Operations Coordinator for our client, a premier commercial cleaning firm serving high-end private schools, luxury restaurants, and warehouses across NYC and New Jersey. This is a newly evolved, full-time role designed for a bilingual "people person" who thrives at the intersection of HR compliance and logistics. As the central bridge between management and a large field team, you will ensure operational excellence by overseeing hiring, onboarding, and scheduling. This position requires a tech-savvy professional fluent in Spanish and English, with specific experience navigating U.S. labor/HR compliance (ideally in NYC) and a commitment to supporting a 24/7 workforce through dedicated early-morning coverage. Qualifications - HR support experience in a U.S. labor-based business - Strong familiarity with people-heavy operations (cleaning, hospitality, or similar preferred) - Spanish and English fluency (written and spoken) - Strong Google Drive and spreadsheet skills - Excellent organization and communication skills - Comfortable speaking with staff daily Requirements - Lead hiring, onboarding, and offboarding processes - Maintain accurate employee documentation and records - Serve as a primary point of contact for staff questions (time off, missed hours, general HR inquiries) - Communicate regularly with team members via phone, WhatsApp, or Google Call - Partner with outsourced HR to ensure compliance and best practices - Upload and maintain schedules in our operations system - Review and adjust clock-in/clock-out hours as needed - Ensure timekeeping accuracy so payroll can be processed correctly each week - Support Area Managers with operational coordination and follow-through - Maintain organized Google Drive folders and shared documents - Create and manage spreadsheets, including dropdowns and tracking tools - Keep workflows organized and up to date - Flag issues proactively and help resolve them before they escalate Work Style & Expectations - Core hours: 7:00–11:00 a.m. EST, Monday through Friday, to support our overnight teams before they head home for the day. The remainder of the workday is flexible. - Coverage for two hours on Saturday and Sunday (7:00–9:00 a.m.) - Self-directed and accountable - Proactive problem solver - Detail-oriented with strong follow-through - Comfortable working cross-functionally with HR, payroll, and operations - Thrives in a fast-moving, people-centered environment - Work remotely, 40 hours a week. Benefits - Vacation: 10 business days a year - Holidays: 5 National Holidays a year - Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day) - Parental Leave - Health Care Reimbursement - Active Lifestyle Reimbursement - Quarterly Home Office Reimbursement - Payroll Deduction Purchase Plans - Longevity Bonus - Continuous Learning Bonus - Access to Training and Professional Development Platforms - Remote work environment

Role Description This is not a traditional PBP role. You’ll be embedded in some of the most fast-moving, technically complex, and strategically important parts of Fanatics Betting & Gaming. You will partner directly with senior Engineering leaders to build a high-performance culture, navigate sensitive people situations, and help FBG’s most technical functions operate at their best. The People team’s role is to attract, recruit, retain, develop, and motivate FBG team members — and in this role, you’ll do all of that in some of the org’s most complex and consequential corners. - Serve as the primary People partner to senior leaders across Engineering supporting org design, leadership coaching, sensitive employee relations, and talent strategy within the security function. - Serve as a trusted advisor — building relationships with technically-oriented leaders and translating People strategy into language and action that resonates in engineering orgs. - Partner with InfoSec, TA Ops, and Legal on ongoing employee integrity programs, including identity verification processes, insider threat response protocols, and KYE (Know Your Employee) initiatives. - Support People diligence and integration planning for active and future acquisitions affecting Engineering functions, including cultural assessment and Day 1 readiness. - Spearhead the development and execution of comprehensive people strategies in partnership with senior Engineering leadership. - Take ownership of existing HR programs across multiple technical client groups, demonstrating strong initiative and working with minimal guidance. - Proactively engage with business operations, anticipating needs and supporting team members to enhance organizational culture and employee satisfaction in high-pressure, high-stakes environments. - Empower leaders to build their people management skills, fostering a culture of continuous development and strengthening leadership capabilities — including coaching leaders on how to manage AI adoption and performance expectations within their teams. - Synthesize people data and translate it into business-relevant insights for senior leaders — including performance trends, retention risk, engagement signals, and AI adoption indicators. - Monitor and evaluate workforce trends to assist the VP of People Business Partners in strategic workforce planning, succession initiatives, and org design decisions. - Share best practices while promoting 360 feedback within the HR team to drive continuous improvement. Qualifications - 5+ years of generalist HR or business partner experience, with demonstrated success supporting technical, engineering, or security-oriented organizations — this is a required differentiator, not a plus. - Experience in regulated industries (gaming, fintech, financial services, legal, healthcare, or similar) where compliance-adjacent HR work, confidentiality, and employee integrity are part of the role. - Demonstrated ability to lead complex, sensitive employee relations matters and investigations from initiation to conclusion, including situations involving legal coordination and regulatory considerations. - AI-forward mindset: demonstrated curiosity about and experience using AI tools in day-to-day HR work. We use AI extensively as a team and expect our PBPs to be active participants in our AI Rewire program. - Exceptional verbal and written communication skills — able to convey complex ideas and strategies to diverse audiences, including highly technical leaders who may be skeptical of HR, and influence stakeholders at all levels. - Strategic HR and employment law experience, including multi-jurisdictional complexity (US, UK, Ireland, and other international markets). - Familiarity with immigration regulations and processes to provide informed guidance and support across a globally distributed workforce. - Experience leading cross-functional collaborations and driving complex projects to successful completion in fast-paced, ambiguous environments. - Exhibits strong emotional intelligence and sound judgment — particularly in high-stakes, confidential, or security-sensitive situations. - Ability to synthesize people data and translate patterns into actionable insights for senior technical leaders. - Experience supporting organizations through M&A activity, rapid growth, or significant restructuring. - Open to regular travel to events and other Fanatics offices for various offsites and team meetings. Requirements - Salary Range: $105,000 — $135,000 USD Benefits - For information about our benefits, please visit https://benefitsatfanatics.com/