About Opendoor At Opendoor our mission is to tilt the world in favor of homeowners and those who aim to become one. Homeownership matters. It's how people build wealth, stability, and community. It's how families put down roots, how neighborhoods strengthen, how the future gets built. We're building the modern system of homeownership giving people the freedom to buy and sell on their own terms. We’ve built an end-to-end online experience that has already helped thousands of people and we’re just getting started. Job Summary As a Brokerage Operations Specialist 4 at Opendoor, you will play a critical role in ensuring the smooth and efficient operation of our real estate brokerage activities, contributing to a seamless experience for both our customers and internal teams. You will be a subject matter expert, handling complex transactions, resolving escalated issues, and driving process improvements within our brokerage operations. Job Responsibilities * Manage and oversee complex real estate transactions from contract to close, ensuring compliance with all state and federal regulations, company policies, and best practices. * Act as a primary point of contact and subject matter expert for escalated operational issues, providing timely and effective resolutions. * Conduct thorough reviews of transaction documentation, ensuring accuracy, completeness, and adherence to legal and internal requirements. * Collaborate closely with real estate agents, title companies, lenders, and other external partners to facilitate smooth transaction progression. * Identify opportunities for process optimization and efficiency gains within brokerage operations, proposing and implementing solutions. * Provide training and mentorship to less experienced team members, sharing best practices and fostering a collaborative learning environment. * Assist in the development and documentation of operational procedures and workflows. * Utilize and maintain various real estate software and CRM systems with a high degree of proficiency. * Monitor key performance indicators (KPIs) for brokerage operations, identifying trends and contributing to reporting efforts. * Stay up-to-date with industry regulations, market trends, and technological advancements relevant to real estate brokerage operations. Job Qualifications * Bachelor's degree in Business Administration, Finance, Real Estate, or a related field, or equivalent practical experience. * 5+ years of progressive experience in real estate brokerage operations, transaction coordination, or a related field. * Proven expertise in managing complex real estate transactions across multiple states (preferred). * Deep understanding of real estate contracts, disclosures, and legal requirements. * Strong analytical and problem-solving skills with a keen eye for detail. * Excellent written and verbal communication skills, with the ability to articulate complex information clearly and concisely. * Demonstrated ability to work independently, prioritize tasks, and manage a high volume of work in a fast-paced environment. * Proficiency with real estate CRM software (e.g., Salesforce), transaction management platforms (e.g., Dotloop, Skyslope), and G Suite or Microsoft Office Suite. * Ability to adapt to new technologies and evolving business processes. What We're Looking For 5+ years of experience in real estate brokerage operations and compliance • Active real estate broker license with current BIC status in multiple states; 5+ state licenses strongly preferred, with expectation to build toward 10+ over time • Strong understanding of state and national Fair Housing and real estate laws • Expertise in electronic forms platforms (ZipForms, TransactionDesk) and e-signature software (DocuSign, HelloSign) • Exceptional analytical, problem-solving, and communication skills • Proven ability to manage multiple priorities across multiple regulatory environments

About Opendoor At Opendoor our mission is to tilt the world in favor of homeowners and those who aim to become one. Homeownership matters. It's how people build wealth, stability, and community. It's how families put down roots, how neighborhoods strengthen, how the future gets built. We're building the modern system of homeownership giving people the freedom to buy and sell on their own terms. We’ve built an end-to-end online experience that has already helped thousands of people and we’re just getting started. Job Summary As a Brokerage Operations Specialist 4 at Opendoor, you will play a critical role in ensuring the smooth and efficient operation of our real estate brokerage activities, contributing to a seamless experience for both our customers and internal teams. You will be a subject matter expert, handling complex transactions, resolving escalated issues, and driving process improvements within our brokerage operations. Job Responsibilities * Manage and oversee complex real estate transactions from contract to close, ensuring compliance with all state and federal regulations, company policies, and best practices. * Act as a primary point of contact and subject matter expert for escalated operational issues, providing timely and effective resolutions. * Conduct thorough reviews of transaction documentation, ensuring accuracy, completeness, and adherence to legal and internal requirements. * Collaborate closely with real estate agents, title companies, lenders, and other external partners to facilitate smooth transaction progression. * Identify opportunities for process optimization and efficiency gains within brokerage operations, proposing and implementing solutions. * Provide training and mentorship to less experienced team members, sharing best practices and fostering a collaborative learning environment. * Assist in the development and documentation of operational procedures and workflows. * Utilize and maintain various real estate software and CRM systems with a high degree of proficiency. * Monitor key performance indicators (KPIs) for brokerage operations, identifying trends and contributing to reporting efforts. * Stay up-to-date with industry regulations, market trends, and technological advancements relevant to real estate brokerage operations. Job Qualifications * Bachelor's degree in Business Administration, Finance, Real Estate, or a related field, or equivalent practical experience. * 5+ years of progressive experience in real estate brokerage operations, transaction coordination, or a related field. * Proven expertise in managing complex real estate transactions across multiple states (preferred). * Deep understanding of real estate contracts, disclosures, and legal requirements. * Strong analytical and problem-solving skills with a keen eye for detail. * Excellent written and verbal communication skills, with the ability to articulate complex information clearly and concisely. * Demonstrated ability to work independently, prioritize tasks, and manage a high volume of work in a fast-paced environment. * Proficiency with real estate CRM software (e.g., Salesforce), transaction management platforms (e.g., Dotloop, Skyslope), and G Suite or Microsoft Office Suite. * Ability to adapt to new technologies and evolving business processes. What We're Looking For 5+ years of experience in real estate brokerage operations and compliance • Active real estate broker license with current BIC status in multiple states; 5+ state licenses strongly preferred, with expectation to build toward 10+ over time • Strong understanding of state and national Fair Housing and real estate laws • Expertise in electronic forms platforms (ZipForms, TransactionDesk) and e-signature software (DocuSign, HelloSign) • Exceptional analytical, problem-solving, and communication skills • Proven ability to manage multiple priorities across multiple regulatory environments

Role Description We’re looking for someone who wants to grow with the business — not just complete tasks, but actively help build and improve the company. This is not a narrow or repetitive role. You’ll work across multiple areas of the business including: - Operations - Marketing - Product development - Research - Problem-solving We need someone resourceful, proactive, and excited to take ownership: - If something is unclear, you figure it out. - If something is broken, you fix it. - If something can be improved, you bring the idea. Key Responsibilities - Take ownership of projects from start to finish - Conduct research and turn findings into actionable solutions - Support and improve e-commerce operations (Amazon, Shopify, etc.) - Identify inefficiencies and implement better systems and workflows - Assist with product development, sourcing, and testing - Brainstorm and execute growth opportunities and new ideas - Handle a mix of daily operational tasks and strategic initiatives - Work across multiple areas of the business without losing focus - Use tools like ChatGPT and Helium 10 to support operations, research, and growth strategies Qualifications - Independent and self-driven - Detail-oriented and thorough - Smart, resourceful, and able to solve problems quickly - Strong communicator — clear, concise, and responsive - Familiar with e-commerce operations and online business systems - Able to manage multiple priorities simultaneously - Strong researcher who digs deep to fully understand problems - Creative thinker who contributes ideas proactively - Passionate about building and growing a business - Energized by progress, ownership, and accomplishment Requirements - Experience or strong familiarity with e-commerce (Amazon, Shopify, etc.) - Comfortable using tools such as: - ChatGPT - Helium 10 - Google Workspace / Microsoft Office - Strong problem-solving and research skills - Ability to work independently with minimal supervision - Organized, adaptable, and proactive mindset Benefits - Competitive salary based on experience - Growth opportunities as the company scales - Performance-based upside potential Employment Type - Full-Time (9:00 AM - 5:00 PM EST) - Remote How to Apply Please send a short note explaining: - Why this role fits you - An example of something you figured out on your own - One thing you would improve in an e-commerce brand today

Role Description The Preventative Maintenance Coordinator supports the Director of Commercial Service and field operations team by coordinating preventative maintenance (PM) activities, organizing project and maintenance documentation, scheduling PM work, and ensuring all required operational processes are completed accurately and on time. This role is responsible for maintaining PM schedules, verifying asset information, ensuring required forms and documentation are submitted, assisting with technician workflow management, and supporting project and service operations through administrative coordination and communication. The PM Coordinator works closely with technicians, dispatch, service managers, customers, vendors, and internal leadership to ensure preventative maintenance work is completed efficiently, accurately, and in alignment with BGIS operational standards and customer expectations. The PM Coordinator leads through organization, communication, accountability, and professionalism while exemplifying BGIS values. Qualifications - High School Diploma or equivalent required; specialized business, administrative, or technical training preferred. - Minimum of 2 years of experience supporting service operations, preventative maintenance programs, project coordination, dispatching, or administrative operations. - Experience in commercial HVAC, construction, service operations, or facilities maintenance preferred. - Strong organizational and documentation skills with the ability to multitask and manage competing priorities. - Strong communication and interpersonal skills with emphasis on customer service. - Ability to work independently while supporting a collaborative team environment. - Strong attention to detail and ability to maintain accurate records and reporting. - Ability to prioritize tasks and meet deadlines in a fast-paced operational environment. - Proficient in Microsoft Office Suite including Outlook, Word, and Excel. - Experience with Service Titan, Service Channel, or similar operational software preferred. - Ability to learn customer portals, asset management systems, and operational platforms quickly. - Professional and proactive approach to problem solving and communication. Requirements - Assist in scheduling preventative maintenance (PM) work orders with technicians, customers, and dispatch teams. - Coordinate PM schedules to ensure customer due dates and contractual obligations are met. - Monitor open PM work orders and follow up to ensure timely completion. - Assist with balancing technician schedules and workload planning. - Ensure technicians are properly checked in and checked out of jobs within Service Titan and other operational platforms. - Review PM completion status daily and escalate concerns or delays to leadership. - Assist with scheduling return visits and deficiency work identified during PM inspections. - Verify customer asset information including equipment type, serial numbers, model numbers, locations, and naming conventions. - Maintain accurate customer asset databases and update systems as needed. - Ensure all required PM forms, inspection reports, startup sheets, and customer documentation are properly completed and submitted. - Review submitted paperwork for accuracy, completeness, and compliance with BGIS standards prior to final submission. - Assist with maintaining digital and physical project and maintenance files. - Support the ROM, Service Managers, and Operations leadership with administrative tasks and reporting requirements. - Assist with PM prequalification requirements and vendor documentation. - Coordinate communication between technicians, customers, vendors, and internal departments. - Assist with creating reports related to PM completion, technician productivity, asset verification, and operational KPIs. - Prioritize multiple deadlines and operational requests in a fast-paced environment. - Ensure all required forms, photos, checklists, and closeout documents are submitted before work orders are finalized. - Verify technician notes, labor entries, and job completion documentation meet company standards. - Assist leadership in auditing PM documentation and technician compliance. - Help maintain operational consistency across all PM activities and customer accounts. - Support continuous improvement initiatives related to PM operations, scheduling, and reporting processes. - Ensure compliance with customer requirements, safety standards, and internal BGIS procedures. - Provide professional communication and follow-up with customers regarding PM scheduling, documentation, and service updates. - Communicate effectively with technicians and leadership regarding scheduling concerns, missing paperwork, and operational issues. - Escalate customer concerns or operational delays appropriately. - Maintain a professional appearance, communication style, and disposition when interacting with customers and team members. Benefits - Competitive Hourly Rate: $24–$32/hour ($49,920 - $66,560 annually). - Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure. - Paid Holidays: 7 per year (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas). - 401(k) Match: 5% employer match to secure your financial future. - Company-Issued Tech: Cellphone and tablet provided. - Annual Boot Voucher: Stay equipped for the job. - Comprehensive Benefits: Health, life, and disability coverage. - Corporate Perks: Exclusive discounts through ADP. - Career Development: Access to technical training and growth opportunities. - Relocation Potential: Explore opportunities to advance within our global network.