Role Description The Deal Analyst / Deal Manager (DA/DM) serves as the operational owner of the proposal and quote process, coordinating inputs, drafting customer-focused narratives, managing pricing inputs, enforcing review SLAs, and ensuring CRM and repository accuracy from Quote Request (QR) intake through final delivery. - High-quality, customer-ready proposals aligned to customer needs and executive readability standards. - On-time progression through Red Team, Gold Team, and White Glove (DOA) review stages. - Accurate and complete Salesforce and SharePoint records supporting audit readiness. Responsibilities Mapped to Deal Desk SOP: - Accountable and Responsible for drafting, coordinating, editing, and finalizing proposals from QR intake through delivery and repository closeout. - Coordinates inputs across Sales, PM, and Solutions Engineering. - Authors the Business Volume. - Manages Red Team and Gold Team reviews. - Submits packages for White Glove (DOA) approval. - Ensures Salesforce and SharePoint accuracy in accordance with the Deal Desk SOP. - QR Intake & Coordination – Accept assignment, review QR completeness, identify risks, and drive cross-functional follow-ups. - Customer Context & Story – Capture champion, pain points, and competitive posture; translate into a coherent customer narrative. - Solution Development Support – Obtain configuration from Solutions Engineering and clarify assumptions. - Proposal Drafting – Author cover letter, narrative executive summary, solution summary, and insert preliminary pricing; enforce ≤10-page Business Volume. - Red Team Management – Coordinate Red Team review, track approvals and N/C responses, and enforce 48-hour SLA. - Gold Team & Finalization – Secure Market Leader and Program Director approvals; prepare final customer-ready package. - White Glove (DOA) & Delivery – Submit for DOA approval, update Salesforce status to Delivered, and close out SharePoint folders with Final Version tagging. - Professional Communication & Escalation – Proactively follow up, document actions, and escalate per SOP guidance. Qualifications - 3–6 years of experience in Deal Desk, Proposal Management, Sales Operations, Pricing, or Revenue Operations roles. - Demonstrated ownership of end‑to‑end proposal or quote processes, from intake through customer delivery. - Experience supporting complex, cross‑functional deals involving Sales, Program Management, Solutions Engineering, Pricing, and Finance. - Prior exposure to formal review frameworks (e.g., Red Team / Gold Team / Executive or DOA approvals) preferred. - Strong ability to author and edit customer-facing proposal content, including executive summaries, solution descriptions, and cover letters. - Proven skill translating technical and commercial inputs into clear, concise, executive‑readable narratives. - Experience enforcing page limits, formatting standards, and content quality benchmarks. - High attention to detail to ensure accuracy, consistency, and compliance across proposal materials. - Working knowledge of Deal Desk SOPs, approval workflows, and internal SLAs. - Ability to manage parallel workstreams (solution, pricing, approvals, documentation) without losing momentum. - Strong record of maintaining audit‑ready CRM and repository data (e.g., Salesforce and SharePoint). - Proficiency with Salesforce (opportunity stages, quote requests, status updates, reporting hygiene). - Experience managing structured content in SharePoint or similar repositories with version control and final tagging. - Advanced skills in Microsoft Word for proposal creation and final packaging. - Familiarity with pricing summaries, BOMs, or configuration outputs (even if pricing is owned by another team). - Clear, professional communicator able to drive follow‑ups, secure inputs, and enforce deadlines. - Confidence engaging with senior reviewers (Market Leaders, Program Directors, executives) during approval cycles. - Ability to ask the right clarifying questions to identify risk, gaps, or assumptions early. - Comfortable escalating risks or delays appropriately, with documented context and recommended actions. - Highly organized with a bias toward ownership and follow‑through. - Calm and effective under deadline pressure, especially during late‑stage reviews. - Customer‑oriented mindset with strong judgment on what matters most to evaluators and decision‑makers. - Continuous‑improvement mindset; willing to refine templates, checklists, and processes. Preferred / Differentiating Qualifications - Experience in regulated, public sector, or enterprise environments. - Familiarity with executive approval or delegation‑of‑authority (DOA) models. - Exposure to proposal best practices (e.g., Shipley‑inspired reviews, compliance matrices). - Prior role acting as a single-threaded owner (“cat herder”) across a deal lifecycle. Note to third-party recruiters IDEMIA Public Security does not work with third-party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security. In the event that IDEMIA Public Security hires a candidate who was brought to our attention by a recruiter who does not have a signed agreement, IDEMIA Public Security will not pay any fees to the recruiter as a result of the hire.

• Responsible for the preparation and oversight of high-quality customer, site, and vendor contracts • Plays a critical role in pricing, planning, execution, and control of investigator grants • Directly involved with the development of negotiation strategies • Identifies areas of contract risk and collaborates with internal stakeholders to ensure proper understanding of the contract and associated budget(s) • Develop and review Clinical Trial Agreements (CTAs) utilizing standard templates and projected related information • Ensure CTAs are executed in a timely manner to meet expected timelines for study start-up • Liaise with the legal departments as necessary, to ensure any content changes to the CTAs are mutually agreeable • Participate in Study kick-off meetings to obtain necessary information required for effective CTA execution • Responsible for the development of complex investigator grant estimates and contracting strategies • Identify potential risks and propose practical solutions during contract and budget reviews • Develop and review other contracts (e.g. confidentiality agreements, Work Orders, Change Orders, etc.) as needed in support of the business • Create, publish and/or review core clinical, technical and administrative documentation to support business development and enable study initiation and maintenance • Work independently in the management of contract inventory, including contract development and negotiations • Negotiate and manage all commercial contracts as assigned by Manager • Ensure contract and budget statuses remain updated on a regular basis to support project timelines and allow management insight into financials associated with the contracting process • Develop strong working relationships and maintain effective communication with Elligo management, staff, customers, and sites • Ensure that contracts are executed and centrally stored in accordance with corporate guidelines • Participate in customer/site meeting preparations and discussions • Generate standard and ad-hoc reporting to summarize information and uncover insights • Reconcile any discrepancies between documents and database(s) • Support audits by providing accurate contract and budget documentation • Maintain confidentiality of company information as appropriate • Perform other duties as required or assigned

Role Description Primarily responsible for thorough review of claim denials from managed care and other insurance carriers and denial management activities related to the collection of denied hospital claims. - Handle verbal and/or written appeals requiring clinical input or interpretation. - Identify coding or clinical documentation issues and work to correct and overturn denials. - Review and perform retrospective reviews, investigate and appeal all clinical level denials such as not medically necessary inpatient stays or levels of care, authorization or other denial issues. - Audit Medical Records to retrieve clinical information for appeal, prepare appeal correspondence. - Utilize online payor portals. - Review and process correspondence including approvals and denials/adjustments, demand letters and results from various levels of appeals. - Work with team to monitor, track, trend and coordinate denial resolution with payers. - Communicate with all parties in a professional manner to alert of specific problem issues. - Perform other duties as assigned. Qualifications - Working knowledge of Microsoft Office suite (Word, Excel). - Moderate computer proficiency. - Working knowledge of the revenue cycle. - Ability to read and interpret an extensive variety of documents such as contracts, claims, instructions, policies and procedures in written (in English) and diagram form. - Ability to write routine correspondence (in English). - Ability to define problems, collect data, establish facts and draw valid conclusions. - Strong customer service orientation. - Excellent interpersonal and communication skills. - Commitment to company values. Requirements - Licensed as an LPN (must possess and maintain a current state nursing license). - At least 3 years of experience as a Case Manager or equivalent is desired. - At least 1 year experience with medical necessity appeals at all levels is preferred. - Bachelor's degree desirable, but equivalent job experience will be considered. - Experience using standardized clinical guidelines; InterQual experience preferred. Benefits - Paid training and incentive plans. - Medical, dental, vision, and life insurance benefits available from the first day of employment. - Excellent work/life balance. - Employee Resource Groups build community and foster a culture of belonging and inclusion. - 401(k) contributions matched. - Career growth opportunities. - 12 paid holidays and generous paid time off. Work at Home Requirements - A quiet, distraction-free environment to work from in your home. - A reliable hard-wired private internet connection that is not supplied via cellular data or hotspot is required. - Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads. - The workspace area accommodates all workstation equipment, related materials, and provides adequate surface area to be productive.

Role Description Help Engineering Teams Work Smarter, Plan Better, and Deliver Faster Do you enjoy turning complex delivery data into meaningful insights? Love improving how teams plan, prioritize, and execute work? Get excited about dashboards, workflows, metrics, tooling, and helping organizations operate more effectively at scale? We’re looking for a Technology Analyst – PMO to help evolve how Engineering plans, tracks, measures, and delivers work across a fast-moving SaaS engineering organization. This is not a traditional “status reporting PMO” role. You’ll operate at the intersection of: - Engineering delivery - Operational analytics - Planning strategy - Tool optimization - Process improvement - Executive reporting You’ll partner directly with Engineering and Product leaders to improve visibility, streamline workflows, define meaningful metrics, and help create scalable ways of working that support high-performing teams. If you enjoy combining data, systems thinking, and operational problem solving — this role was built for you. What You’ll Be Working On Planning & Delivery Analysis You’ll help Engineering leaders answer questions like: - Are teams realistically aligned to delivery goals? - Where are delivery risks emerging? - What dependencies could impact execution? - How predictable is delivery performance? - Where are bottlenecks slowing teams down? You’ll support quarterly and annual planning processes by: - Analyzing demand, capacity, and delivery forecasts - Supporting prioritization discussions - Identifying portfolio-level risks and dependencies - Providing delivery insights that improve decision-making Delivery Metrics & Operational Intelligence You’ll help define how Engineering measures effectiveness and delivery health. You’ll work on: - Throughput and predictability metrics - Delivery health reporting - Cycle time and flow analysis - Portfolio dashboards - Executive reporting and operational storytelling Most importantly, you’ll turn operational data into insights leaders can actually use. Improve Engineering Tooling & Data Quality We rely heavily on the Atlassian ecosystem and related delivery tooling to support Engineering operations and planning. You’ll help: - Improve Jira and Confluence workflows - Standardize data structures and reporting models - Improve dashboard consistency and visibility - Support governance and documentation practices - Align tooling with how Engineering teams actually work You’ll partner closely with IT, Product, and Engineering teams to reduce friction and improve operational clarity. Drive Continuous Improvement This role is ideal for someone who naturally asks: “There has to be a better way to do this.” You’ll identify opportunities to improve: - Work intake processes - Planning cadences - Reporting practices - Portfolio governance - Delivery visibility Qualifications - Experience In Areas Like: - PMO or Portfolio Operations - Engineering Operations - Technical Program Support - Delivery Analytics - Agile Planning & Reporting - SaaS or software engineering environments - Familiarity With Tools Like: - Jira - Jira Product Discovery - Confluence - Jellyfish - CI/CD and DevOps tooling - Google Workspace - Additional Skills We’d Love: - Data analysis and visualization - Dashboard development - Executive presentation development - Workflow/process optimization - Cross-functional facilitation - Portfolio and roadmap reporting - No specific degree required — we value practical experience, analytical thinking, curiosity, and the ability to improve how organizations operate. Benefits - Remote First Culture - Health Care Coverage* - Education Reimbursement* - Competitive Paid Time Off - Self-Care Days - National Holidays* - 2 Founder Days + Juneteenth Observed - Paid Volunteer Time* - Charitable contribution match* - Monthly Wellness or Home Office Reimbursement/* - Access to Modern Health (mental health platform) - Parental Leave* - Retirement Plan with match/contribution* Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.