Role Description We are looking for a compassionate and customer-focused Intake Coordinator to make outbound calls to existing leads and assist them in getting set up for free government meal programs. The ideal candidate should have excellent communication skills, be comfortable speaking with diverse communities, and provide outstanding customer service. Schedule: Part-time (Eastern Standard Time) Key Responsibilities: - Make outbound calls to existing leads and applicants - Assist individuals with enrollment for free government meal programs - Provide accurate information and answer customer questions professionally - Follow call scripts and intake procedures - Maintain detailed and accurate records of calls and applicant information - Schedule follow-ups and ensure all required information is collected - Communicate professionally with clients in English, Arabic, and/or Spanish - Maintain confidentiality and handle sensitive information responsibly Qualifications - Strong customer service and communication skills - Fluent in Arabic and/or Spanish preferred - Comfortable making outbound calls daily - Good listening and problem-solving abilities - Organized and detail-oriented - Ability to work independently and follow procedures - Previous call center, intake coordination, or customer support experience is a plus Requirements - Weekly Pay - Work from home - Negotiable rate depending on the experience

Role Description We are seeking an experienced and highly motivated Principal SLED Account Director to drive strategic sales of Ivanti’s IT Security and ITSM solutions within the State, Local Government, and Education (SLED) sectors. This role is responsible for identifying, developing, and closing high-value opportunities, building strong relationships with executive decision-makers, and providing thought leadership to both customers and internal teams. The Senior Account Executive will play a pivotal role in expanding our presence and market share in the SLED space. - Develop and execute strategic account plans to drive revenue growth for both IT security and ITSM solutions across the SLED market. - Identify, pursue, and close high-value, complex sales opportunities with state agencies, municipalities, universities, K-12 districts, and other SLED organizations. - Build, strengthen, and maintain executive-level relationships with CIOs, CTOs, CISOs, IT Directors, and other key stakeholders. - Engage in consultative selling to deeply understand client challenges around cybersecurity and IT service management, and tailor solutions accordingly. - Stay abreast of state and local regulations, compliance standards, and funding initiatives relevant to IT security and ITSM. - Lead presentations and product demonstrations at a strategic level, articulating the value of integrated security and ITSM solutions. - Oversee and manage the entire sales cycle, including negotiation of contracts, RFP/RFI responses, and closing engagements. - Mentor junior account executives and contribute to the strategic direction of the SLED sales team. - Accurately forecast and report on pipeline and sales activities to leadership. - Represent Ivanti at industry conferences, trade shows, and events as a senior ambassador. Qualifications - Bachelor’s degree or equivalent experience; master’s preferred. - 7+ years’ proven success in enterprise sales, specifically in SLED/public sector and/or IT security/ITSM solutions. - Demonstrated track record of meeting and exceeding multimillion-dollar sales targets. - Existing senior-level relationships within SLED organizations highly desired. - Deep understanding of SLED procurement, contracts, and budget cycles. - Excellent strategic selling, negotiation, and presentation skills. - Strong business acumen and the ability to position complex solutions to executive audiences. - Knowledge of leading IT security and ITSM platforms, regulatory requirements (CJIS, FERPA, HIPAA, NIST), and technology trends. - Ability to travel as needed within assigned territory. Benefits - Friendly flexible working model: Empower excellence whether you’re at home or in the office and support work-life balance. - Competitive compensation & total rewards: Including health, wellness, and financial plans tailored for you and your family. - Global, diverse teams: Collaborate with talented people from 23+ countries. - Learning & development: Grow your skills with access to best-in-class learning tools and programs. - Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world.

• Handles day-to-day client and carrier questions as well as other needs associated with a book of business • Quotes all renewals and is ultimately accountable for client renewal books • Prepares submissions • Manages binding requests and issues actual policies • Reviews and processes inspections • Maintains customer information within the Company’s agency management systems • Other duties as assigned

Role Description The Account Executive is responsible for driving business in assigned accounts (new and installed as assigned) with a concentration on new add-on business and product expansion across the Northeast Territory. The AE is expected to identify, drive, and sell Verint solutions and maintain effective account relationships within their assigned territory. The AE is responsible for owning and setting the account strategy and vision and developing a plan to execute the tactics and strategies necessary to hit both quarterly and annual sales objectives. This role will also be responsible for establishing and maintaining effective cross-functional relationships and interactions with other internal departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. Qualifications - Bachelor's Degree or equivalent work experience - Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle enterprise software and/or high-value services - Proven and successful sales track record of quota attainment - Must be able to effectively prospect and identify business opportunities, conduct needs analysis, and present and close solutions sales to targeted accounts - Effective and professional presentation and communication skills, both written and verbal - Must possess excellent negotiation and closing skills with the proven ability to qualify prospects from both an operational and financial standpoint - Travel approximately 50-75% - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations - The ability to obtain the necessary credit line required to travel Requirements - Execute the Company’s sales strategies and achieve established sales quota in the assigned territory by identifying business opportunities through territory management, target account prospecting, and profiling - Responsible to lead all regularly scheduled calls and assign tasks with accountability to the virtual team members - Owns the Executive relationships and is responsible for understanding the customers’ business needs and direction - Be up to speed with all current events within the account, understand the political landscape, manage relationships at all levels, and map our solutions to help them meet their business objectives - Develops and owns the overall sales pipeline and is responsible for both closing and prospecting into Verint’s top accounts - Effectively conducts interaction with accounts at all levels; face-to-face calls, conference calls, WebEx, and email communications - Thoroughly assess the customer’s needs and present the appropriate solution, utilizing the region’s Solutions Engineer(s) as needed - Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and loyalty with customers - Provide effective sales presentations and product demonstrations to assigned customers and prospects - Maintain effective relationships with established customers and develop strategies to maximize revenue opportunities through increased portfolio usage - Provide the sales management team with accurate and timely reporting of activities including weekly and monthly sales forecasts, the status of the sales pipeline, and results of prospecting activities - Provide routine and accurate updates to the Company’s sales database with account activity and status - Maintain a comprehensive and ongoing knowledge of Verint products and technology, as well as industry trends Benefits - MIN: $130k - MAX: $150k Company Description Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.