• Assist account managers in ensuring blood drives achieve goal through drive management activities such as: on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing on-line appointment schedules including data entry of appointments, working sign-up tables or assisting in recruitment meeting preparations • Provide oversight and record keeping in both Hemasphere and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance • Provide sufficient organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals • Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives • Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity

• Participer à la gestion du processus de recrutement dans son ensemble • Rédiger, publier et diffuser les offres d’emploi • Présélectionner les candidatures • Conduire des entretiens de recrutement et rédiger les comptes rendus • Réaliser du sourcing et de la chasse de profils (CVthèques, réseaux sociaux, LinkedIn) • Contribuer à des projets RH (liés à la marque employeur, à l’attractivité et à l’amélioration des processus de recrutement, participation à des formations ...) • Participer à des forums et événements emploi • Certaines missions complémentaires pourront vous être confiées, telles que la réalisation d’études, de suivis ou le pilotage d’activités liées au recrutement.

• Serves Applicants by determining eligibility & hiring requirements; scheduling of new hire orientations; fulfilling requests. • Answers inquiries by clarifying desired information; researching, locating, and providing information as necessary. • Informs applicants by explaining orientation procedures; providing information; appointment scheduling/confirmations. • Fulfills requests by clarifying desired organization / branch goals. • Recognizing opportunities to up-sell positions; provide brief explanation of current jobs to applicants as requested. • Maintains call center database by logging all applicable information. • Updates job knowledge by participating in educational opportunities. • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Not limited to other office tasks as assigned.

Role Description Looking for an exciting opportunity to grow and make an impact with a high-performing global team? The Senior Recruiter role at Miratech could be your next big move! We’re seeking an experienced recruiter with a passion for sourcing and engaging top IT talent worldwide, while delivering exceptional candidate experiences. In this role, you’ll partner with internal stakeholders to attract the best talent through creative sourcing strategies, deep research, and global market insights. If you’re well-connected, curious, and passionate about tech recruiting, this is the perfect opportunity for you. You’ll lead end-to-end recruitment for IT roles - developing sourcing strategies, managing the hiring process, and negotiating offers. Building strong networks both inside and outside the company will be key to your success. By leveraging market intelligence, you’ll design search strategies that identify and engage top talent, helping us meet our customers’ needs. Ready to make a difference? Join Miratech and be part of something exciting! Responsibilities: - Lead the full cycle hiring process for global roles, with a strong focus on critical and difficult-to-fill external searches with a focus on enterprise software/technical engineering positions. - Develop innovative sourcing strategies, leveraging global market research and talent intelligence to attract top-tier candidates. - Partner closely with hiring managers, operations lead, and senior leadership to align hiring needs with business objectives. - Create a positive and engaging recruitment journey, ensuring smooth communication and a seamless interview process for candidates. - Drive inclusive hiring strategies to build a diverse workforce, especially within contact center. - Continuously improve hiring workflows, implement best practices, and leverage recruitment technologies for efficiency. - Utilize hiring metrics and recruitment analytics to enhance hiring strategies, forecast talent needs, and drive continuous improvement. Qualifications - 4+ experience in end-to-end hiring, with a strong track record in IT and contact center recruitment across global markets. - Ability to partner effectively with hiring managers, operational leaders, and executives, aligning hiring strategies with business goals. - Proficiency in passive talent sourcing, market mapping, and competitor intelligence to attract top-tier candidates. - Strong analytical skills to track hiring metrics, optimize recruitment strategies, and improve time-to-hire efficiency. - Experience managing niche hiring across multiple geographies while driving Diversity & Inclusion initiatives. - Ability to engage, influence, and negotiate with candidates and stakeholders, ensuring smooth recruitment processes and positive candidate experience. - Experience hiring for contact center technologies like Genesys, Avaya, NICE, Five9, and other cloud-based and on-premises solutions. Benefits - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.