Award-winning enterprise software layered with a human-centric approach to power the corporate accommodations sector.
Director / VP Enterprise Accounts & Partnerships
Location
Worldwide
Posted
7 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Director / VP Enterprise Accounts & Partnerships
AltoVita
Role Description - Deliver executive-level strategic account management, acting as a trusted advisor to senior stakeholders within the client organisation. - Design and lead consultative engagements focused on technology adoption, cost optimisation, workflow efficiency, and experience improvement. - Drive high client satisfaction, measured through proprietary evaluations, NPS scores, and qualitative feedback from key stakeholders. - Represent AltoVita at industry events and senior client forums across the Americas. - Present supply chain performance, cost analysis, and strategic recommendations at monthly reviews and QBR sessions. - Lead the design and implementation (project management) of Accommodation solutions tailored to the client's evolving programme requirements (Preferred Supply Chain, Technology Co-Design, Geographic Coverage, multi-level Employee Strategy etc.). - Champion the client's full adoption of AltoVita's technology and product suite. - Maintain proactive, transparent, and solutions-oriented communication with clients at all times, particularly during critical issues, escalations, or service-impacting events. - Ensure all client communications regarding timelines, deliverables, incidents, and resolutions are strictly aligned with contractual SLA commitments and internal operational standards. - Demonstrate strong executive presence and responsiveness, especially in high-pressure situations, ensuring clients feel informed, prioritized, and confidently managed. - Drive internal cross-functional alignment to ensure commitments communicated externally are realistic, achievable, and consistently delivered (Sales, Product, Hospitality Growth, Customer Success, Finance). - Consistent and proactive communication is a core requirement of this role. - All stakeholders, including clients, partners, leadership, and cross-functional teams, are expected to receive timely updates, clear ownership, and responsive follow-through at all times. Qualifications - Minimum 10+ years of experience in corporate housing, global mobility or relocation is a must. - Significant and proven experience managing direct corporate accounts and enterprise-level clients. - Demonstrated ability to own and grow strategic client relationships at executive and stakeholder level, including mobility leadership (direct) engagement. - Exceptional communication and executive presence, with the ability to influence internally and externally across multiple seniority levels. - Commercially minded with strong analytical and strategic thinking capabilities, including solution design, revenue retention, upsell identification, and risk mitigation. - Demonstrated experience negotiating and managing Master Lease Agreements or similar long-term accommodation contracts. - Proven track record in the corporate accommodation industry (serviced apartments, hospitality, corporate agency, corporate housing among others). - Commercially astute, with the ability to translate client needs into supply strategy and accommodation providers. - Fast learner, problem solver. - Frequent travel is required for this position. Benefits - A team that will always put you first. - Incredible opportunities for growth and career advancement. - A fully-remote working environment. - Wellness benefits and a wellness budget, which can be spent on a range of options including gym memberships, home meal delivery services, mindfulness applications, and many more. - A work-from-home allowance to get your home-office set up. - A generous vacation package so you can recharge or explore.
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