• Prepare, review, and/or edit various forms of correspondence such as letters, invoices, presentations, publications, and reports • Data entry and general administrative duties • Maintain a high level of confidentiality in all interactions • Organize, maintain, and coordinate office records and files • Photocopy, fax, scan and organize documents for distribution, mailing, binding, and filing • Accurately and appropriately file correspondence, invoices, and receipts • Reporting AEs and PQCs • Experience in reimbursement processes (private, public, and federal funding)

• Creating order out of chaos, making information easier to find, helping team members feel supported, improving processes, and adding a spark of creativity • Interacting with team members, managers, candidates, vendors, and internal stakeholders with warmth and professionalism • Keeping tasks, documents, deadlines, systems, and recurring workflows organized • Noticing and correcting inconsistencies before they create confusion • Managing assigned responsibilities independently with minimal hand-holding • Moving between priorities effectively while keeping important details organized

• Plays a critical role in supporting the genetic counseling team • Ensures efficient coordination of patient and clinic-related activities by maintaining clear communication channels between internal teams and external stakeholders. • Responsible for a wide range of administrative functions, including review of submitted referral documentation, triaging inbound phone calls, serving as a primary point of contact for patients and clinic partners, responding to general inquiries, and scheduling patient genetic counseling consultations.

Role Description We are seeking a detail-oriented and proactive Dispatch to support our fast-paced Carrier Sales team. In this role, you will act as the operational backbone of our logistics desk—ensuring seamless data entry, accurate asset tracking, and strong administrative backup. This is an excellent opportunity for an organized individual looking to grow their career in logistics and freight brokerage. Key Responsibilities - Data Integrity & Dispatching: Accurately enter and update all driver information, tracking milestones, and status updates in the TMS (Transportation Management System). - Asset Management: Assign trailers to specific customer orders, ensuring optimal utilization and alignment with booking requirements. - Carrier Support: Assist the Carrier Sales team with active booking processes, covering freight, and managing carrier relationships when extra coverage is needed. - Check Calls & Tracking: Conduct routine check calls with drivers and carriers to monitor transit progress and proactively identify potential delays. - Team Collaboration: Serve as a reliable bridge between dispatch operations and the sales floor to maintain a high level of service. Working Conditions - Working schedule: Monday - Friday 08:00am-05:00pm or 10:00am to 07:00pm CST - Remote mode of work - 10+ business days of paid time off - Team building and corporate events - Equipment provided - A supportive team Qualifications - Experience: 1–2 years of experience in logistics, dispatch assistance, or a high-volume data-entry/customer service role is preferred. - Communication: Strong verbal and written communication skills; comfortable making outbound phone calls to drivers and carriers. - Technical Aptitude: Tech-savvy with the ability to quickly learn proprietary logistics software/TMS platforms. Proficiency in Microsoft Excel is a plus. - Attention to Detail: Exceptional data entry accuracy—you catch the small things before they become big problems. - Multitasking: Ability to prioritize tasks in a dynamic, rapidly changing environment.