• Proactively engage with clients as a trusted advisor to understand security challenges and requirements and identify how they can be addressed by New Era and partner solutions. • Provide pre-sales support in collaboration with sales teams and ensure product and service selection meets customers’ business and technology needs. • Present and articulate New Era security value proposition to clients (including C-suite, with an emphasis on the CISO) on both a technical and business level. • Effectively communicate the capabilities of New Era security services. • Proactively monitor and assess industry/technology advancements and alliances, looking for ways to leverage existing capabilities and emerging technologies. • Define requirements, solutions and value propositions to hand off to Solutions Architects. • Work with Account Managers and Sales Directors to proactively establish presence in key client accounts. • Develop security solution profiles for top accounts and identify key influencers and decision-makers. • Own and develop relationships with key vendor contacts to stay current on vendor updates and to facilitate account mapping, deal registration, discounting and escalations. • Conduct security trainings to build outside sales team’s security and lead qualification capabilities. • Work with New Era Cybersecurity team to identify opportunities for consulting and hardware/software integration services. • Monitor competition by gathering current marketplace information on pricing, products, services, and delivery schedule. • Demonstrate industry thought leadership to attract clients and grow New Era’s market reputation in security.

• own global QMS processes for Warehousing & Distribution (W&D) and Supply Chain Security (SCS), ensuring standardization and consistency across the network. • Define, maintain, and continuously improve global QMS processes for W&D and SCS, including standards, process flows, and documentation. • Assess and implement changes to processes to meet evolving regulatory, compliance, and business requirements. • Establish and manage process governance, including metric frameworks, performance tracking, and reporting. • Monitor process performance, analyze trends, and identify risks or gaps requiring corrective or preventive actions. • Lead and execute CI and OE initiatives across the GSC network. • Own and manage business systems supporting QMS processes (e.g., lane management, distribution complaints), including enhancements and lifecycle oversight. • Manage supplier-related processes for distribution materials to ensure quality, compliance, and performance standards are met. • Lead cross-functional collaboration to align processes and improve E2E performance. • Plan and support audits and MRs, ensuring processes meet quality expectations. • Drive change management activities related to process and system updates, ensuring adoption across regions and functions.

• Engage in a consultative, relationship-driven sales process with the highest value customers within the Security vertical • Serve as primary relationship holder with key account decision-makers and influencers • Lead deployment of Ouster’s Gemini-Detect security solutions for all of North America • Directly manage the full sales cycle from prospect creation, value proposition, negotiation, and deal closure • Identify new customer requirements and communicate to product management and engineering teams • Cross-sell throughout existing customer relationships, leveraging successes on existing projects to find new ones within the same organization • Maintain internal reporting/forecasting for business operations and finance teams.

• Support ensuring compliance with information security policies and regulations; • Support governance activities with business and Technology areas for matters related to information security and cyber risks; • Assist in creating and formatting security-related documents that require frequent updates, modifications, storage, and availability for reference and audit purposes; • Work closely with other information security teams to ensure the overall effectiveness of C&A's information security program; • Support the process of assessing vendors' information security maturity; • Assist with information security awareness initiatives for employees and third parties; • Support the development and measurement of information security metrics;